Witherbys Reviews 304

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, informative content, and ease of understanding, especially for those preparing for exams. Many appreciate the user-friendly experience, noting the clear layout and comprehensive study materials. The service is frequently described as excellent, with people commending the punctuality, reliability, and professionalism of the company. Reviewers also often mention the efficiency of the delivery service, citing fast and prompt shipping. However, some customers encountered issues with delivery, particularly regarding customs or receiving damaged copies. A few people also found the process of accessing digital documents confusing, mentioning difficulties with accounts and multiple passwords.

What people talk about most

Product

Customers had positive experiences with product. Reviewers praise the books as helpful, amazing, and a great... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use and convenience. Reviewers... See more

Service

Customers consistently note positive experiences with service. Reviewers describe the service as punctual,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the swift and fast... See more

Based on these reviews

Rated 5 out of 5 stars

ASTRA: The Southern Capes Circumnavigation is a beautiful book. A must for anyone thinking of embarking on any deep sea voyage, detailing the pros and cons and unexpected. Great photos throughout of t... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... See more

Company replied

Rated 5 out of 5 stars

Worth every penny! Great resource. When preparing for oral exams, it is crucial to have correct information that is also easy to understand. This books does exactly that. Definitely one of the best... See more

Company replied

Rated 5 out of 5 stars

Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... See more

Company replied


Company details

  1. Book Publisher
  2. Book Store

Written by the company

Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

304 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Swift painless delivery

Swift painless delivery

March 21, 2026
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Reply from Witherbys

Hi there Frans, many thanks for your 5-star review, great to hear you were happy with the delivery of your order.

Rated 5 out of 5 stars

Delivery service

March 17, 2026
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Reply from Witherbys

Hi Ana, thanks for your positive review, we're glad you were pleased with the delivery service of your order.

Rated 5 out of 5 stars

On time delivery !!

February 21, 2026
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Reply from Witherbys

Hi Tarun, thank you for your 5-star review. We are glad to hear that you're happy with your purchase and that you received it promptly.

Rated 4 out of 5 stars

Professional service

In general my queries and clarifications are attended promptly and on point. Very grateful for the professional approach.

January 7, 2026
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Reply from Witherbys

Thank you for your kind review Michael

Rated 5 out of 5 stars

Had an issue with offline use of a…

Had an issue with offline use of a publication.
Now fully resolved and explained how to use.
Thanks for prompt assistance and explanation.

January 6, 2026
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Reply from Witherbys

Hi Gary, thank you for your 5-star review, we are glad we could resolve the issue quickly and that you are now able to use the publication offline.

Rated 3 out of 5 stars

UPS delivery the book was Terrible and delayed.

The process of delivering the book in Turin, Italy was terrible. Despite paying extra money for special delivery, it was delayed, and I also had to pay an additional €107 in taxes to be able to claim it. UPS's delivery service is very bad; there is a lack of information and poor customer service.

January 10, 2026
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Reply from Witherbys

Hi Ricardo, we're really sorry to hear that you had issues regarding the delivery of your book. A member of our Sales Team will be in touch with you soon.

Rated 5 out of 5 stars

Best experience ever 5Stars

Best experience ever 5Stars.
I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV.
I did contact the sales department and they fixed a second fast delivery, meanwhile provided with a temporary access to the connect eBook for my convenience.
The replacing copy arrived safe in three/four days.
Thanks, you have been professionals, customer caring and serious dealer.

January 19, 2026
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Reply from Witherbys

Hi Paolo, thank you very much for your kind 5-star review and detailing your positive experience with us.

Rated 3 out of 5 stars

It was a good experience

It was a good experience, but we need more information on how the witherby's system works.

December 22, 2025
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Reply from Witherbys

Hi Yigit, thanks for your feedback, we're glad you had a good experience. A member of our sales team has been in touch with more information on Witherby Connect.

Rated 5 out of 5 stars

Quick response and fast delivery

Quick response and fast delivery - recommended

December 4, 2025
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Reply from Witherbys

Hi Brent, many thanks for such a great review. We're pleased to hear about your postivie experience with us!

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