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Rated 1 out of 5 stars

I recently purchased a t-shirt and my discount wasn’t taken out. In order for discount to apply I have to return the item back to them and repurchase it. I explained it’s a Christmas gift for my son a... See more

Rated 1 out of 5 stars

Ordered a mankind hoody for a Xmas gift 2 months ago - now they are saying won’t be shipped until 23/12. Don’t advertise stock if you don’t have it at hand. Disgusting customer service.

Rated 1 out of 5 stars

DO NOT BUY FROM HERE!!!!! Ordered a Christmas gift during November. Almost three weeks later and it never arrives. One customer service representative says it will be sent soon, another the next day t... See more

Rated 3 out of 5 stars

After reading other reviews I feel rather fortunate but I was disappointed as on the item we ordered there was a line of adhesive on the top of the t shirt that had obviously been left behind from th... See more

Company details

  1. Streetwear Store
  2. Clothing Store
  3. Printed Clothing Store

Information provided by various external sources

Wrestling merchandise from WWEShop.com includes a huge variety of WWE DVDs, action figures, accessories & more at everyday low discounted prices. WWEShop.com satisfies all WWE wrestling merchanidise needs for the wrestling fan in all of us!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

223 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Remarkable in a modern world

My decision to withdraw custom from WWE was spurred by the fact that their poor decision-making had rendered their offering unentertaining (HiaC, for fellow viewers).

The postage costs are quite high, which makes it even stranger that several days after the order has been placed, it still read as 'Not Shipped'. Still, because of this I thought it would be easy enough to cancel it. No option was offered. I attempted to contact them. The contact email form literally does not work. It fails to submit, but does not explain why.

A little further reading revealed a blunt policy that not changes or cancellations are allowed, and concluded with a somewhat condescending suggestion that buyers check their order before completing a purchase! There is a dedicated page for cancellations, but it has no content or useful links.

Unfortunately, I've come to the belated realisation that I've been had. My desire to buy from WWE's own shop was in the hope that a percentage would go to the talent. Unfortunately, I will not feel able to do so again.

October 7, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 2 custom tops from wwe custom…

I ordered 2 custom tops from wwe custom tees through euroshop. 2 months later have received nothing. They also dont reply when you try contact them. Reached out to wwe shop for help but still have got nowhere. All my years ordering online from anyone and this is my first bad experience and from an official wwe shop. Disgraceful.

August 21, 2019
Unprompted review
Rated 1 out of 5 stars

I know that money makes the world move…

I know that money makes the world move but I find it frustrating and disrespectful to discontinued the original ultimate warrior necklace and pendant with the face paint and and white eyes not the one that say "u "ultimate warrior" on it, I've been searching for the original necklace forever because it emulates my life and I will never find one... that is my complaint.

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

Since WWE Euroshop doesn't have a place to send your reviews to, I'll do it here.

I ordered something on January 28th, was shipped at January 30th. Now it's February 25th and I still haven't received my order. It was supposed to arrive at my home in 3-5 workdays, max.
I emailed them 3 weeks ago, no response. Tried to call them today: all the phone numbers I could find (even the one that's on the website and in my order-confirmation mail) didn't work.
I emailed them again today and I hope they'll react to it soon.

Terrible customer service. Didn't expect that from such a big company. I am extremely disappointed..

February 25, 2019
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. Waiting well over a month for refund. Have called 5 times and promised each time that it’s getting put through. Promises of phone calls and emails to let me know it’s gone through and haven’t recieved any. Have to call again today for the 6th time to find out what’s going on. Angry and very frustrated not to mentioned the call cost is ridiculous. For such a large company like WWE this is terrible.

January 2, 2019
Unprompted review
Rated 1 out of 5 stars

I purchased $140 worth of merchandise…

I purchased $140 worth of merchandise on WWE Shop and being from Canada they use a company called Border Free to charge Canadian "Fans" so I was charged $140.98 for this order but the order never went through because of their website not working correctly. WWE says contact Border Free, Border Free says contact WWE Shop. Awesome.

November 30, 2018
Unprompted review
Rated 1 out of 5 stars

i bought a poster for my sons birthday…

i bought a poster for my sons birthday ,as a present it arrived in a cardboard tube it was all bent out of shape and spilt open , my son was very disappointed as it cost a lot of money to get sent by mail ,he was going to frame it ,now its good for nothing
thanks wwe ,wont be spending any of my hard earned on your promos or your shows, and we spend on heaps of wwe

November 16, 2018
Unprompted review
Rated 1 out of 5 stars

If I could possibly give no stars I…

If I could possibly give no stars I would because they are absolutely appalling. Ordered an item that was advertised for sale just to be told that I will not be receiving it. Poor reply rate and horrendous conduct. Absolutely would not recommend them.

November 9, 2018
Unprompted review
Rated 1 out of 5 stars

Poor customer service let's WWE down

For such a big company you'd think they'd have more of a grasp when it came to customer services.

Yes the products are decent, when you get them, but apart from that the whole system is dated and not up to scratch.

I'll make myself clear THERE IS NO SIMPLE WAY TO CONTACT CUSTOMER SERVICES. Try calling the expensive number, if they answer you'll be paying per minute.
The customer service form does not work and they have no social media presence

I had to wait weeks for a refund and only because I chased them up repeatedly.

July 12, 2018
Unprompted review
Rated 5 out of 5 stars

i love this site

i love this site! what? i love this site! what? get your WWE wrestling news! what? BEST WEBSITE ON THE PLANET! BROWSE, WATCH VIDEOS, REPEAT!

April 24, 2018
Unprompted review
Rated 1 out of 5 stars

WWE Euroshop

WWE Euroshop. Since they dont have a trustpilot site. Ordering an item that havent been shipped 15 days after. Their phone number not working. No way of getting in contact with them other than sending them an email through their webpage. And then the email not submitting after 20 attempts. Order as much as you want. Good luck receiving your items

April 4, 2018
Unprompted review
Rated 3 out of 5 stars

Average Expereince

Never had any real problems with ordering from WWE Shop. Everything arrives to me faster than expected. A wide variety of merchandise is always available and updated on a frequent basis. Lots of sales on the site. Wait for a sale and never pay full price.
One complaint both the WWE Authentic Wear shirts and NXT shirts are made of a heavier cotton. You don't get the best fit and can become hot when its warm outside. Not uncomfortable to wear but prefer a better cotton. Now the Ripple Junction WWE shirts are way better. A soft cotton is used and fit much better.
Biggest complaint goes to the NXT Authentic shirts and WWE Authentic Wear shirts. The NXT shirts are sized smaller than expected. one size smaller than what the size is labeled. Still 1 shirt fit how it should.
Now the WWE Authentic Wear shirts have sizing issues. You can get 2 different shirts of the exact same size and 1 fits different than the other one. But if the shirt fits true to size then the shirt fits well. I even had 1 shirt fit a size larger than what the size labeled is. As of late most of them fit true to size.
If the sizing issues were fixed I would rate it a 4/5. I just want to be able to purchase a shirt knowing it will fit as labeled.

March 28, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Placed an order with Euroshop for a belt and two t-shirts.

The courier left in a safe place but was not there when I returned home.

The customer service team at WWE were fantastic and sent out replacments the next day.

Could not reccomend them highly enough :)

March 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

I contacted customer service after a sale started a few hours after I placed my order, not holding out much hope they would do anything.

They got in touch promptly, refunded the difference and I received my items quickly. Aiden provided great customer service and I was more than happy.

February 3, 2018
Unprompted review

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