Shop4allsorts Reviews 

60
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My order was for an item I had been looking for for a long time. The website does not yet have tracking but I believe it may be here soon. My experience could not have been better. Special m... See more

Rated 5 out of 5 stars

I ordered 3 large tall garden pots. Easy to order online, good price and despatched and arrived quickly. Good quality pots for the prixe but unfortunately 1 had been damaged in transit. I contacted t... See more

Company replied

Rated 1 out of 5 stars

Leaky water butt Bought via Amazon. Shop 4 All Sorts never answer the phone and do not return messages. They have sold a faulty, not fit for purpose water butt and refuse to refund or replace. I wi... See more

Rated 5 out of 5 stars

I take back a negative review I posted last week . I spoke to Shop4allsorts direct yesterday and my issue was sorted promptly by sarah ..absaloutley brilliant. I'd say The Range direct were most unhe... See more

Company replied

Company details

  1. Home Goods Store
  2. Christmas Store
  3. Do-it-Yourself Shop
  4. Garden

Written by the company

Shop4Allsorts is a small family run company based in Alcester, UK. Multi department retail, Homewares, Garden, Christmas, DIY etc


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(60)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bait and switch expensive website

Bait and switch website. If you read their fine print they cover themselves but they turn out to be stupidly expensive by selling stuff at close to the price you'd pay for more twice the amount elsewhere. Fool me once shame on me - you won't fool this customer again.

June 23, 2025
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Unfortunately we've reached out to you and have had no response. So that we can deal with your issue please get in touch if you require further assistance.

Rated 5 out of 5 stars

Great experience

Great experience. Knew what I was going to purchase in advance (always a bonus): G13-014 4 inch USB Fan (originally sold at Wilko). Free postage. Arrived within two days.

November 2, 2024
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Many thanks for your feedback - glad you had a great experience with us!

Rated 1 out of 5 stars

Ordered for next day delivery paying…

Ordered for next day delivery paying £7.50 for the privilege. Said on Sunday was on its way but still no tracking or any idea when this is coming. Tried to call and they don’t answer. Sent email and still no reply. Appalling service so far and waste of £7.50 for so called next day delivery.

August 13, 2024
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Next day delivery is available for orders placed during the week, up to and including Friday before noon. The customer placed the order after this time and therefore carried over the service to be processed on Monday morning and delivered by Tuesday - which it was.
All delivery information and cutoff times are stated on our website here: https://shop4allsorts.co.uk/static/delivery_info.html

Rated 1 out of 5 stars

Misleading description

Item on Amazon website suggest storage boxes are TALL. They must certainly aren't. Sent a message and their awful response was 'sizes of the boxes are in all descriptions'. My point exactly, says they are tall when not. I am having to pay postage to get a refund when I have been misled, awful customer service.

Following your reply, if YOU are selling stuff wherever, then surely YOU decide what items are described as and it states specifically Lock and Lock Food Container TALL. If you have seen this and know it is wrong then get it changed, it would stop people like me buying something that it clearly is not and having to pay to send it back through no fault of my own, therefore my review stands.

December 13, 2023
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Good afternoon John

Sincere apologies for your experience - this is entirely beyond our control as the listing on Amazon isn't controlled by ourselves, but by the original seller or Amazon themselves.
For clarity - the item description contains the following detail:

Brand LocknLock
Colour Translucent
Material Plastic
Capacity 822 Grams
Product dimensions 13.5L x 10.2W x 11.7H centimetres

We hope this clears up any misunderstanding on the size, as it is listed above (taken from the Amazon listing).

Kindest regards

Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company I ordered off the range and wanted to return, they told me it would cost me £4 and that they had arranged Royal Mail to pick them up however the time slot they gave Royal Mail did not turn up (I was home all day) I emailed them and told them they didn’t come!! The response was Royal Mail tried to deliver that day even though I was waiting for something to be picked up. Anyway after a few more emails I am now being told I have to take it myself to the post office because they can’t rearrange the collection, I also have to pay the postage at the post office and they are also deducting £4.00 for the pick up that never happened so I have to pay to return it twice!! The company is terrible so when ordering from the range make sure the item is not from them.

September 19, 2023
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Good afternoon and many thanks for your update.

We arranged a collection through Royal Mail, which we have an update from them to say that a collection was attempted but unsuccessful as the parcel was not in the safe place at your property/flats.
As we and many other companies rely on Royal Mail to deliver and collect parcels on a daily basis, we have no influence on their performance - we can only rely on the reasons given for a successful or unsuccessful delivery.
As this is also a change of mind return, The Range will charge £4.00 to cover some of the return costs.

Rated 1 out of 5 stars

They don’t deserved any star at all

They don’t deserved any star at all. My order was single hanging egg chair was delivered today at 14:20. Your delivery driver asked for help from me to carry my order. It was on a pallet and told your delivery driver I don’t need the pallet and the pallet was even heavier than my order and told me he don’t take the pallet. So I help your delivery driver and told that I will put it on the garden so we access my side door then by that time reaching the back door he suddenly dropped the delivery while I am still carry it and said to me he won’t help me put it in the back by the garden and take a picture and ran away. I was so upset because I did help him carry the delivery from his truck and that’s what I am going to get. This practice is not right at all and hope you don’t make COVID as an excuse. Poor delivery and definitely will lodge a complain from the RANGE where I bought the hanging chair. The range should dropped this company.

August 17, 2023
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Sincere apologies for your experience - the pallet delivery companies are organised by TPN and unfortunately we have no influence on their service levels - we have raised your poor experience with them.
Apologies once again

Rated 1 out of 5 stars

If I could give a 0 star I would this…

If I could give a 0 star I would this company have refused to give me my money back after buying planters from the range they were the company that supplied them I never received the goods and the range just pass the buck this company is a disgrace no consumer protection and they make out you are lying no refund no replacement proper scam company PLEASE AVOID !!!

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

First they sent the wrong item, now ignoring my emails..

First they sent the wrong item completely. Sent them an email which they replied to asking to send photographs of the item, packaging and invoice. The invoice clearly stated what I had ordered. Sent the pictures and further emails which are now being ignored. Terrible after sales service!!

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

Mugs ordered arrived on time and seemed well packed. BUT, one was chipped. I was appalled to find that I am expected to pay the return postage. How can that be fair when the goods arrived damaged? It's a pity you cannot give zero stars on these reviews.

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

Appalling customer service. Not willing to help resolve an issue and incredibly rude person I spoke to trying to get this matter sorted. Giving them one start is one too many.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Goods arrived in damaged packaging and items missing. No response from their customer services. Very poor service. Will never use them again

January 28, 2023
Unprompted review
Rated 1 out of 5 stars

leaky bottles

Ordered 2 bottles of liquid soap. Duly arrived in a knotted plastic bag which also contained a fair quantity of said soap. The 2 bottles had been (completely inadequately) taped at the caps, so the issue was obviously well-known to the supplier. Very poor, won't use them again.

November 3, 2022
Unprompted review
Shop4allsorts logo

Reply from Shop4allsorts

Good morning - and sincere apologies for your experience. In this instance can we ask you to email into us on info@shop4allsorts.co.uk and we can very easily get this rectified for you.
Kindest regards

Rated 5 out of 5 stars

EXCELLENT ITEM AND SERVICE

Purchased a water butt received within 48 hours via DPD in good condition, excellent item and great value for money would recommend

October 27, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company…

Do not buy anything from this company as the returns policy is ridiculous. I have waited for an item to be collected and DPD who they use have falsely claimed that each time they were unable to do so despite me being at home and waiting. Fair enough Shop4allsorts cannot control DPD however to make things worse I have called them on numerous occasions through the day during their opening hours and no one answers the phone! They also do not reply back to any emails! Getting a refund form them is proving to be impossible. Do not buy from them.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Service, Communication and Delivery Exce

My order was for an item I had been looking for for a long time.
The website does not yet have tracking but I believe it may be here soon.
My experience could not have been better. Special mention to Russ for excellent communication via email. Never known such quick response.
Prices for items ordered were top notch.
Delivery exactly as promised.
Quality. Again excellent.
Wouldn't hesitate to use this company again. Give them a go

March 11, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look