AKIRA Reviews 5,958

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 5,646 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality and design, often describing items as unique and stylish. Many people are also very satisfied with the delivery service, noting its speed and efficiency. The overall shopping experience is frequently highlighted as easy and pleasant, with many customers expressing excitement about their purchases. However, some customers were dissatisfied with issues related to their orders, specifically concerning sizing inconsistencies and delayed deliveries. A few reviewers also mentioned concerns about pricing and unexpected charges for shipping insurance.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality, often praising the unique and high-quality clothing and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping, with packages often... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the ease of ordering, quick... See more

Price

Clients share ambiguous opinions on price. Many reviewers find prices reasonable, noting good quality for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more

Rated 4 out of 5 stars

Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more

Rated 4 out of 5 stars

Still haven’t gotten my order delivered. Still haven’t gotten a resolution on why it was damaged and unable to be delivered to me. It was my first time ordering from them too. They let me know there w... See more

Company replied

Rated 4 out of 5 stars

Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more


Company details

  1. Women's Clothing Store

Written by the company

AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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Rated 1 out of 5 stars

I purchased my top @ Kings Plaza and…

I purchased my top @ Kings Plaza and paid for 2 day shipping.
My package did not get to me until the Thursday.

May 10, 2026
AKIRA logo

Reply from AKIRA

Hi Marilyn,

We are sorry your package arrived later than expected. We are looking into this shipping delay as we also see it arrived a day late. Be on the look out for an email from us

Thank you,
AKIRA

Rated 5 out of 5 stars

Next to perfection.First I must say I appreciate your fast…

First I must say I appreciate your fast delivery 🚚, I have not been this excited about a purchase in a long time. I am one satisfied customer the style and quality of these shoes are like none other matter of fact the pictures and video didn't do it any justice because in reality its so much better. And last but not least packing perfect ♥️ thanks again for your business I have other stuff in my Cart which I will be purchasing again soon.

May 10, 2026
Rated 1 out of 5 stars

Not good at all

Not good at all. I am still waiting for a resolution. I ordered two pieces. my order arrived cut and re-taped with only one skirt. no top. I placed the order and was not given an insurance option. Now I’m still waiting on the result. I’d really like the second piece. I’m not looking for a refund. It’s gonna take them 3 to 5 business days to decide. I do love the part of the order that I received. Just wish I had both pieces.

May 11, 2026
AKIRA logo

Reply from AKIRA

Hi Laneeta,

We sincerely regret the issue with your order arriving incomplete and the delay in resolving this. We appreciate your patience as we investigate this matter. We are actively working to ensure you receive the missing item.

AKIRA

Rated 5 out of 5 stars

The sales person (Michelle) was very…

The sales person (Michelle) was very helpful as it was my first time visiting your store. She set up a dressing room for me & showed me more items to fit my age group. The store was very clean & organized & Michelle gave me a complete guide of the store. Great experience!!!!

May 17, 2026
Rated 1 out of 5 stars

Stop using fedex I paid more for…

Stop using fedex I paid more for shipping and didn’t get my package on time

May 10, 2026
AKIRA logo

Reply from AKIRA

Hi there,

Thank you for the feedback about our shipping timelines, we do our best to communicate the cut off time, estimated date but realize we can always improve - and will keep working towards this!

Kindly,
AKIRA

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