Shopped with them for Quiet Some time Now!! Mostly and Majority of Shoes Ordered I Fell in Love The Collection by Azela Wang Designer This Shopping Time I Ordered some Denim Tennis and Let's just... See more
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Review summary
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Everything went smoothly from order until delivery. Although their size chart needs updating. According to measurements my pants should be a XL (12-14) I definitely could've sized up but the 1x (16-18... See more
Still haven’t gotten my order delivered. Still haven’t gotten a resolution on why it was damaged and unable to be delivered to me. It was my first time ordering from them too. They let me know there w... See more
Company replied
Shopping was easy, the shoes were well priced & beautiful. One star off because I ordered 5 pairs of shoes, and the two pairs of boots I wanted the most were under sized. I’m a perfect size 8 in mos... See more
Company details
Written by the company
AKIRA is a fashion brand known for bold, trend-driven pieces designed to express your individuality and attitude. From statement dresses and jackets to standout shoes and accessories, we offer fast-paced drops and high-impact style at accessible prices.
Contact info
United States
- shopakira.com
4.2
Great
6K reviews
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Drove to San Antonio from Austin and did not regret it
Sales associates were very sweet and attentive. Helped me find what I needed and price matched the Akira app
May 18, 2026
The shop was very easy
The shop was very easy , everything is true to size , and shipment came on time ! Everything is perfect .. still shopping !!
May 11, 2026
cute but i was sent a return
i was sent used shoes :/ as someone who primarily shops secondhand, i didn’t really mind but i think it’s crazy coming from an actual brand. in love with the shoes though
May 14, 2026
Omg shipping was SO fast
Omg shipping was SO fast! I placed my order on Thursday and received it Saturday! But even better, I lovvve my boots 😍 A++ service!
May 14, 2026
Sales price was good
Sales price was good, the dress wasn't perfectly sewn (while the quality was actually VERY GOOD, the lines were uneven and not worth the retail price) but I was able to take it to get altered. It was gorgeous after that.
I paid for two-day shipping and it arrived in time. Super happy.
May 11, 2026
Extremely fast shipping
May 11, 2026
FLORIDA MALL LOCATION
The staff at Florida Mall Orlando, Florida was attentive, helpful and good energy. Vibe of the store is great. This store does not carry everything you see online.
April 14, 2026
Stunning but runs large
Extremely fast delivery and great quality. I ordered the jacket and pants. I would say pants run larger than the jacket in sizing. ie if you wear 1x get jacket in your size and do xl in pants.
May 11, 2026
Consistent quality and prompt delivery
I've ordered many times from Akira and have been consistently impressed with the quality and style of their products. From clothes to shoes, I always end up buying a new favorite item from them. I've never had any issues with late delivery and have only had 1 instance of needing to return something due to size and there was no issues at all processing a quick return.
March 11, 2026
Beautiful pants
Beautiful pants. Were just as pictured. They will make an excellent statement piece. Great quality, true to size, little stretch, lays beautifully.
May 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
have not received order nor has…
have not received an order nor has customer service tried to rectify the issue. Akira is responding to this, stating they reached out is a lie, they are responding so their customer service team doesn't look bad. They don't have any proof it was actually delivered no picture or anything just something that shows delivered.
May 9, 2026
Reply from AKIRA
Hi Janica,
We've provided the next steps regarding your order. Our records show it was delivered to the address on file. Please reach out if you still have questions.
Thanks
AKIRA
Love At First Sight
Everything was great. It took a few days for the items to be shipped. But they were delivered timely and according to schedule. Measurements are accurate.
May 11, 2026
Company sent me a dress that the zipper…
Company sent me a dress that the zipper is missing the piece to pull up or down and has yet to respond back to cannot even try the dress on and it is not cheap .Shipping was great
May 9, 2026
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