Helen Tang was prompt in getting back in contact with us about the wrong diamonds. We appreciate the honest answers. And the credit towards our next order. Very pleasant with us. Thank you for your he... See more
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I contacted the company because, I hadn't received my order. They let me know it had been delivered, but come to find out, the delivery person left the package at the wrong house, across the street fr... See more
I have ordered from Shopanydeals several times. The quality is excellent. I had a small incident with one of the pre framed picture and the customer service was quick and problem was solved extremely... See more
Helen in CS solved my issue to the best of her ability. She made sure that her customer was satisfied. Outstanding customer service is a number 1 priority when you have an issue and Helen solved my i... See more
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Unhappy Customer
I made an order on February 2,2024 and found out the items are no longer in production. Been trying to email them asking for a refund but the emails keep coming back as postmaster@ undelivered. It’s very frustrating that I can’t get hold of Shopanydeals
How do you contact…
How do you contact service@shopanydeals? I sent email via outlook and they go to junk. Postmaster says undeliverable.
Good customer service
When I got my order it literall Fell apart. After contacting the company they responded quickly to replace the parts. I would order from them again.
Problem I hope is solved
Whoever helped seemed to be very friendly, although it took awhile for them to understand what I needed, things worked out for the best
Thank You Very Much!!
Excellent after sale service
I made a mistake with my delivery address. Shopanydeals fixed my problem immediately. I thank you for your excellent after sales service. Best online shopping experience. Can't wait to receive my order and will be placing many more. Thanks for your excellent client service. Mrs Lombard
Good Customer Service
Fast response to my email, and solved the issue quickly. Thank you.
I was missing some drill from a picture…
I was missing some drill from a picture I order over a year ago and they were very quick to answer my email and send me the missing drill. I'm very satisfied with the service I got
…Diamond Dotz
Very impressed with how fast they respond to my e-mails. Very efficient with solving a problem I had. Very pleasant and I enjoy doing business with them. I have order alot from them and will continue doing business with this company. Will not buy from anyone else but them. I thank them for all my purchases and love their products. The Customer service is remarkable in my opinion.
Very very pleased
The products are very well made lots of beautiful detail i am very pleased with your work.
Thank you
Karen
No delivery
The website popped up on my phone and I ordered a crystal kit to make six mandala coasters, over a month ago now. They looked really pretty.
However I got no confirmation of the order and I am still waiting for the product to arrive. I cannot see any way to contact the company. Can you please get in touch with me?
Well I wouldn’t use these again
Well I wouldn’t use these again
Still waiting for my product 3 months later
No communication from them
They always unavailable online
Scan company
Wonderful service
Very patient and understanding staff that make sure all issues are resolved very quickly. Even when I made the mistake and they were very nice about it. Good service and didn't have to wait long at all for my order.
Awesome
I have got a lot of products from here and on the very rare chance there’s an issue it always handled promptly and handled well. I love diamond dotz and won’t go to anyone else cuz everywhere else is expensive. You get great product for great prices.
I purchased numerous items and they're…
I purchased numerous items and they're great. I was disappointed tho as I ordered a stand up lady and received a flat picture instead. Was going to do for my Grandaughter for Christmas:-(
All the boxes of my order were crushed…
All the boxes of my order were crushed and I had to figure out what went where as contents were in the bottom of the bag. No instructions for the 3d lighted santa.
Order delivered 31/10/2023
Order delivered 31/10/2023
2 x broken goods inside package
Incorrect item sent with the diamonds don’t even match.
Not happy with order at all.
Great customer service
Great customer service! Merry has been awesome in helping me add a product to my existing order, on a timely basis! Very customer oriented company.
My email said my order was delivered. If it’s delivered where is it?
My email said my order was delivered at7:44 pm it is now 8:20 pm and I don’t see my order
Caring and courteous company
My product was shipped in a timely manner. When received there were 2 broken snowmen. I sent an email with pictures and they sent replacements for them right away. It was a great experience to deal with a caring and courteous company. The snowmen and Christmas trees are the cutest things ever. They are going to make great Christmas presents
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