Shopatmars Reviews 370

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

SCAM @ shopatmars.com (SAM) w/ customer service phone #888-570-2972 - Start: I received notice of a charge on my bank account (which I now get for any and all transactions on my phone) which did not... See more

Rated 1 out of 5 stars

1st thing, why am I forced to give even 1 star (which it doesn't earn) - it's like giving a rating to someone who burgled your house, gets caught and you have to give a rating?? Ridiculous. If you buy... See more

Rated 1 out of 5 stars

As with others on here, the purchase of an item in Jan 2024 came with “free” Red Planet membership, which was not clear on checkout and mentioned clearly as “free” on the order confirmation. They then... See more

Rated 1 out of 5 stars

Purchased a phone lanyard which I had to chase delivery on. Product arrived equal to market tat not worth price. Since they have tried to take 4 different payments without anything being ordered’. For... See more

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1.1

Bad

TrustScore 1 out of 5

370 reviews

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Rated 1 out of 5 stars

Scam and Fraud

Animals, thieves and scammers. They wait til you order something small and then steal 100s of dollars by withdrawing different amounts irregularly over months. Do not be scammed by these fraudulent pigs and scammers.

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT COMPANY

On September 1st I purchased a phone lanyard and was charged $5.99 USD = $8.29 CDN. Item received last week. Today I received a message from Amex regarding a charge for $49.00 USD. Luckily Amex sent me a msg so I could have them blocked on my card. Never again will I deal with these crooks.

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

Received an item I hadn't ordered nor…

Received an item I hadn't ordered nor could use anyway. Discovered a $49.00 charge on my AmX. I called the company and was informed I had "signed up" for a $49.00/mo. "membership". Horse pucky - this co. is a total scam. Got my charge deleted by AmX and my so-called membership ceased.

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

DONNOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY

So I bought a set of lashes in July. I didn’t get them until September. They weren’t the right ones. Shop at Mars refused to give me a refund. Their customer Service is horrible. Their product is not what they described. Whatever you do don’t buy from this company. When I bought these, it said shop at Mars Miami. Oh, and they charge you automatically a $49 membership without your authorization.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Bought nothing but got stung for $49 in…

Bought nothing but got stung for $49 in August. Had to change account details to put a stop to it!!
Amazing that such a rogue company is not being investigated by the authorities & closed down.
Banks also sit on their hands & don't act to protect customers.
Disgraceful!

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!

When you make a purchase they also sign you up for a 'free' monthly membership.
After the first month they start billing you $49 a month.
When you ask to cancel and refund they claim that the refund has been processed but two months after they claim to have processed a refund I still have Not received it.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

$600 a year for "free" shipping is just fraud!

Same experience as everyone else regarding this company. I made a one-time purchase and then my card started getting hit for $49 per month for this membership that I never knew I was signing up for. This is very bad business and I will never order anything from them again. Stay away from this company. With only one or two exceptions, most of their products aren't worth the money and then they charge this excessive fee for unlimited free shipping. Go to Amazon, better products and free shipping for much less than $600 per year! $600 per year is NOT free shipping! It's fraud!

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Be ware of unexpected charge

I bought a flip n cook on May 30 for $9.99.

For the months of June, July & August I was charged $49 / month (for a membership) that supposedly gave me free shipping for anything I ordered from them.

However, I had no idea that I signed up for an unlimited $49 charge per month. This is extremely poor marketing strategy as now I will never order anything from them again.

Call 888.614.3718 and they can only guarantee the removal of the last month of charges.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Shop at mars scam

So I bought a portable razor for like 10 dollars and it just arrived three to four weeks after purchase and works fairly well but, buyer beware. This company signs you up automatically for their membership and pulls 49 dollars from your debit or bank acct without your knowledge. Veryfraudulent 1/5 stars for this reason alone and 4/5 for the razor.

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company

Placed an order on 8/2 for $12.99 and then they took $49.00 on 8/6. On the phone with my bank now to get my money back.

This company is truly horrible. Another $49 charge this month.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Do not touch or risk your bank card!

Purchased a phone lanyard which I had to chase delivery on. Product arrived equal to market tat not worth price. Since they have tried to take 4 different payments without anything being ordered’. Fortunately my bank noticed before me a contacted me via fraud department. I’ve had the inconvenience of cancelling my card now. Bank advised me to che k Trustpilot and see their awful reviews

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever! Very fraudulent! They need to be reported to the Better Business Bureau!

Worst company ever!! Ordered two pair of
Eyelashes ( magnetic) for $15.98 have not received them yet. Received a call from my credit union about a fraud charge of $49.00 taken from my checking, and did I authorize that charge ( which I did not ), so I had to freeze my debit card, so they would not charge me again. Had to order a new debit card which will take 5 to 7 days to arrived. Do not order from this company!!! They are scammers and fraudsters!!! You can find more complaints about this company online.

August 10, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a small battery shaver from them…

Bought a small battery shaver from them which did arrive. Cost on sale was £8.38 and they charged me £38.18. Called my bank after reading these reviews and found a recurring payment on my card set up by them, not me and bank stopped it. They are total fraudsters and should be stopped.

July 30, 2024
Unprompted review

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