Shopatmars Reviews 370

I ordered 9.99 item 2 weeks ago still havent shipped it but just got charged 49.99 apparwmrly they try n tell you its a memberahip fee only after u order. Dont buy from them they will steal your money

Scam. Buying anything from them let's them set up a membership without asking you which charges you $49 a month for absolutely nothing, and when you notice this, and use the cancellation option it doesn't actually cancel it.

WATCH OUT a for these scammers, I too bought a small item and they have tried to take out £37 standing order …. NO NO NO, get stuffed.
BE CAREFUL and watch your account like a hawk, these rats will take your money. Free membership to THE MARS SHOP a comes with every purchase, as soon as you buy something you have just authorised for these ********** to take a monthly fee

Yep, I was victimized by Shop at Mars to the tune of $49 a month for a bogus Membership Fee. They were nice enough to give prompt service via their phone Contact Phone number to cancel the membership, but they had already stung me for $150 before I realized it. Lesson learned! I wonder where the fine print was that authorized this debit? I suggest you cancel your debit or credit card that was used for this bogus membership, so the details they have are no longer valid.

i'm another victim ! do not deal with this shohky company. bought a small item and then kept getting a monthly charge of $73.00 for membership i didn't request. fortunately i discovered it before too much damage. DISGRACEFUL !

Total scammers😱 Buy something once. They now have your card details…

I purchased one small item for $35 five moths ago. My bank put a block on my card today because their system saw it as being suspicious with regular fraud complaints from bank customers regarding this vendor (thief’s) The transaction was for $73.61 and I was told they have been stealing $73.61 from my account every month ever since.

I have a few accounts and I try to regularly review my statements but this one got through😞

I do not know this company nor have I actively joined any form of subscription with them but they have taken approximately £169 out of my account and I do not know why as I have not recieved anything from them. Con artist comes to mind. But our goverment have forced us to use a system that was not and still not safe .

I should have read this side before I was trapped in a monthly payment. WARNING
The agreement is written down under free shipping with VERY VERY VERY SMALL LETTERS.
WARNING

If you buy from this company they will come back time after time to take money. Had sn alert from my bank re these people and now payment has been blocked

I think someone must have used my debit card number for this scam company and I was charged $9 for something I never authorized or bought. I went to my bank to dispute this charge, and now I have to wait for a new card to be mailed.

Taking monthly fee from my account unknowingly after purchasing good on thier website
Over 5monthly payment an unauthorised payment
I have made a claim to refund my money ASAP this is soon bad leaving me and my children no money to feed

This is a SCAM, do not order anything from this company. I ordered a woman's shaver for $7.99 and they charged me that and $49 which I don't even know what that is for. I give them 0 stars and a double middle finger! I will be turning them into the BBB and I locked my card and reported to my bank. There is a special place in Hell for people like this. It is hard enough trying to make it and I occasionally have a little extra to make small purchases for myself and this f'in happens!

I had a legitimate order that was received yet this organisation have hit my credit card for other amounts not associated with any purchase on multiple occassions. Not an ethical business. Bank has stopped all eroneous payments so I'm not out of pocket but very annoying. No response from the organisation.

Hands off!!!!
I ordered something in June for $11.98. Now these thieves are charging me $49.00 every month. I have already threatened legal action.
Immediately block credit card and replace, there is no other option.
Hands off these crooks.

If I could give ZERO stars I would. This site is a TOTAL SCAM. Block their page and ads on ALL your social media and report them to authorities. Like others on here I got taken for the "membership" fee for months before finally filing a dispute with my bank and directly emailing them with the threat of a lawsuit. They responded, though an AI bot, about canceling and refunding me but ONLY if I remove the fraud dispute with my bank first. No way! Big red flag that they have NO PLANS of doing either and only showed a "cancelation" because I reported them to the authorities. The only reason they cancelled anything is because I had already made the fraud dispute. They have a Cancel My Membership form on their website but that is a scam too because I tried that first and received no communication and they still charged me. They are liars and thieves.

DO NOT USE THIS COMPANY. I ordered something on June 11. It is now Sept 21 and nothing has arrived. They keep stringing me along with delayed shipping and tracking...and will not issue me a refund. This seems like a scam company to me. BEWARE!!!

3 times Ive tried to finish my review and they've disappeared. I have the same experience of being charged $49 a month since June for something that cost €9.95 and was utter rubbish. Found out through the help line of my bank. Have been On their website and cancelled my membership. Got a message flashed up YOUR MEMBERSHIP IS CANCELLED. Could not save this. I also wrote to them and they say they reply in 72 hours but did not get one. I am waiting to see what happens in October and if there is a charge I will block my card and apply for a new one. THEY ARE TRULY SCAMMING PEOPLE. Elon Musk is involved with this company.

I purchased a kitchen, drain plug and basket. It took forever to get the item number one and number two when I did receive it. It did not fit in American Standard drain. They have refused to do anything about it! I purchased the item in May and contacted them July, when I finally received the item and found out that it was not the right fit. I called their 800 number and the woman proceeded to tell me that it fits a standard drain in China!!! I asked the woman why do you sell these products in the US if they don’t fit our standard drain. She proceeded to tell me there was nothing she could do about it. They refused to give me my money back. They also tried to charge me $49 for a membership and I quickly made them cancel that but there are literally hundreds of people maybe more that have been charged for the membership fee! DO NOT EVER DO BUSINESS WITH THESE PEOPLE THEY WILL RIP YOU OFF‼️‼️

Never ever used, visited or even heard of this site:
ShopatMars and they have tried to charge my debit card twice in amount of $49.00 each time
Fortunately I caught it both times and after 2nd attempt cancelled that debit card. I have now checked and read many many reviews of ppl ordering from this company then being charged same amount monthly ($49) afterwards for a so-called membership fee. This company goes by MallatMars, ShopatMars and probably other names but they are not legitimate and WILL steal from you
Do not order anything from this site!

Since a purchase of USD 11 in June 2024, MALLOFMARS has charged USD 49 monthly on the same credit card for the fourth consecutive time.

Without any legitimate basis, MALLOFMARS is using the credit card details illegally – this is fraud!