I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more
While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more
I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more
Company details
About ShopBack Australia
Written by the company
Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.
About ShopBack
Written by the company
Contact info
Sydney, Australia
- help@shopback.com.au
- shopback.com.au
4.2
Great
22K reviews
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Easy to earn rewards …
Easy to earn rewards on everyday online purchases with great brands.
May 18, 2026
easy to use.
May 18, 2026
Easy to use the app and an easy way to…
Easy to use the app and an easy way to make some money
May 18, 2026
Its good to get cash back whenever I…
Its good to get cash back whenever I purchase online or in the shops so it is great money savings. Quite often I have to track or request help on missing cashbacks to be tracked though which is a little annoying
May 25, 2026
Great app helping our family save
Great app helping our family save money week after week. Highly recommend
May 18, 2026
Easy to use.
May 25, 2026
Great app perfect for discounts
December 4, 2025
I am unable to lodge a dispute…
I am unable to lodge a dispute regarding the amount calculated for cashback. System keeps crashing. No other way to contact them
May 25, 2026
i use cashback app every time i shop…
i use cashback app every time i shop online, who doesn’t love a bit of money back in their pocket ? plus their customer services are so helpful & never made to wait for long to chat about any issues
July 17, 2025
Easy to use shop back.
Easy to use shop back.
Would be better if you could use gift cards and coupons to make purchases.
May 24, 2026
Was very easy to understand
Was very easy to understand, very good survey, I didn't mind it at all. More like this one would be good.
May 17, 2026
It worked
It worked. I’m unsure which experience this request is in regard to, I assume it was the $200 put on a gift card?
May 17, 2026
ease of use and only been on shopback 2…
ease of use and only been on shopback 2 months and are up to $22 already
May 13, 2026
Easy to user and good user support
Easy to understand the ways to get cashback rewards. Users' support is also very timely and friendly. Highly recommended
May 24, 2026
very good i found it outstanding
May 24, 2026
Pops up with good deals
Pops up with good deals. A bit limited if your accumulate points from regardless or bonus flybys only HUGE downside
May 16, 2026
Account suspended
I am writing to formally escalate my ongoing issue regarding my syspended cashback account and the significant amount currently inaccessible to me.
For more than three months, I have repeatedly attempted to resolve this matter through your support channels. Unfortunately, there is no direct phone support available, and the AI chat system continues to provide repetitive automated responses without any meaningful update or resolution.
I have already lodged requests multiple times, yet the matter appears to be going in circles with no clear explanation, timeline, or action provided. I was informed that senior management is looking into the issue, but despite the long delay, I still have not received a proper resolution.
March 12, 2026
Unprompted review
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