I ordered glasses back in May of 2024, it is now September, and I still have not received my glasses. I have emailed their customer support on multiple occasions and receive the same message every tim... See more
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They took my money and never sent out the product. I’ve waited 120 days now and haven’t received an update from their customer support team. I’ve reached out to them 3 times and each time I get an aut... See more
My two pairs of sunglasses arrived after a couple months (during the COVID-19 epidemic), and there was a couple snags in delivery. What was amazing though was the 5th and Baldwin's PR team in helping... See more
I ordered these glasses based in Australia. I assume with any of these products it's standard drop shipping, wait time is usually 2-4 weeks. These came bang on 3 weeks, the glasses aren't the on... See more
Company details
Written by the company
Welcome to Jasper's Market! We are proud to offer high quality, locally sourced products. Check out our "Shop" section to browse our latest products.
Contact info
United States
- shopbaldwin.co
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It has now been over 2 months and my…
It has now been over 2 months and my package still hasn't arrived. Emailing to ask for an update was useless aswell because they just said it had been shipped 3 weeks ago and to wait another 8 weeks to contact them if it still hadn't arrived
July 14, 2020
Unprompted review
Horrible service
Horrible service. Took 3 months to come. Didn’t respond to any emails. No customer care
July 14, 2020
Unprompted review
Waiting for order since May 29 & it’s mid July
Ordered a pair of sunglasses May 29 and they still have not arrived as of July 13. Don’t bother shopping with this international company. Do yourself a favor and shop local instead.
July 14, 2020
Unprompted review
I still haven’t gotten my order
I still haven’t gotten my order. You guys are focused on the wrong thing. Speed up delivery it’s been over 4 weeks now.
July 14, 2020
Unprompted review
It’s almost been a month since I…
It’s almost been a month since I ordered and nothing yet...
July 10, 2020
Unprompted review
Never received my order
July 10, 2020
Unprompted review
Ordered sunglasses in May and haven't…
Ordered sunglasses in May and haven't received them. I emailed them and they responded but took no responsibility. The rep stated to contact USPS because they might have it. Needless to say, a complete scam.
July 10, 2020
Unprompted review
Scam
Took 3 months to get 1/3rd of my order when I asked about the rest of the order I got no response.
July 10, 2020
Unprompted review
You never get your glasses
You never get your glasses. It’s been many weeks since my purchase. I wonder if they are stealing people’s money.
July 10, 2020
Unprompted review
I have been waiting for over a month to…
I have been waiting for over a month to receive my order and have tried to contact the company got no response back. I am extremely frustrated and would never order from them again.
July 9, 2020
Unprompted review
Ordered glasses over 2 months ago
Ordered glasses over 2 months ago. Still haven’t received them.
July 8, 2020
Unprompted review
Never coming in
Got order confirmation for a pair of sunglasses on April 17, still waiting for delivery. I have emailed and they responded saying that times are delayed due to COVID 19. The tracking number they gave me has “expired”. I have given up hope.
Edit: They are arranging to send another pair. I guess I will wait a few more months.
July 8, 2020
Unprompted review
I have not yet received my order and it…
I have not yet received my order and it has been well over a month. At this point assume I will not be receiving. Scam. Do not order
July 8, 2020
Unprompted review
Almost 2 months and no Item
I ordered a pair of “MEGATRON” style glasses on May 15th, it’s currently July 7th and still I have yet to receive anything
July 7, 2020
Unprompted review
Absolute scam
Absolute scam. I ordered sunglasses in April and they have no arrived. I've contacted customer service several times and they just make excuses. I truly hope others see this before falling victim like me.
July 7, 2020
Unprompted review
I ordered sunglasses 3 months ago and…
I ordered sunglasses 3 months ago and still have not got them. Over 90 days and still nothing. No shipping updates and no help from this joke of a company. DO NOT BUY FROM THIS COMPANY.
July 7, 2020
Unprompted review
Paid for shipping then asked to pay…
Paid for shipping then asked to pay shipping again. My order hasn't moved in almost 2 months
July 7, 2020
Unprompted review
Order still hasn't arrived over a month…
Order still hasn't arrived over a month after placing it. Customer service doesn't even seem to read the emails. Just sends me tracking info.
July 6, 2020
Unprompted review
ive ordered a month ago and still…
ive ordered a month ago and still havent received my order looks like i got scammed
July 6, 2020
Unprompted review
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