Jasper's Market Reviews 

1,482
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered glasses back in May of 2024, it is now September, and I still have not received my glasses. I have emailed their customer support on multiple occasions and receive the same message every tim... See more

Rated 1 out of 5 stars

They took my money and never sent out the product. I’ve waited 120 days now and haven’t received an update from their customer support team. I’ve reached out to them 3 times and each time I get an aut... See more

Rated 5 out of 5 stars

My two pairs of sunglasses arrived after a couple months (during the COVID-19 epidemic), and there was a couple snags in delivery. What was amazing though was the 5th and Baldwin's PR team in helping... See more

Rated 3 out of 5 stars

I ordered these glasses based in Australia. I assume with any of these products it's standard drop shipping, wait time is usually 2-4 weeks. These came bang on 3 weeks, the glasses aren't the on... See more

Company details

  1. Wholesaler

Written by the company

Welcome to Jasper's Market! We are proud to offer high quality, locally sourced products. Check out our "Shop" section to browse our latest products.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

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2.1

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Rated 5 out of 5 stars

My two pairs of sunglasses arrived…

My two pairs of sunglasses arrived after a couple months (during the COVID-19 epidemic), and there was a couple snags in delivery. What was amazing though was the 5th and Baldwin's PR team in helping me understand the process and willingness to answer any questions I had. They were exceptionally professional, and I love the glasses. Fashionable, sturdy, and honestly have so many more details than half the sunglasses I own despite me spending only $10 a pair. Well done 5th and Baldwin team.

June 22, 2020
Unprompted review
Rated 3 out of 5 stars

Nervous

I have not gotten confirmation that my order has been shipped, frankly a little nervous that I won’t get them. If I do get them I’ll be super happy but again haven’t received any word on where they might be even though I signed up for email and text updates.

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered on 17th May

Ordered on 17th May, tracking hasn't updated since 'air transport' on 2nd June. Now over a month later (23rd June) I have no idea of where the item is and couldn't get any more information when contacting customer service. No plane takes 20 days to land! I understand that delivery is slow, however having no communication about the item is unacceptable.

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered in Sept 2019 and have only…

Ordered in Sept 2019 and have only received 1/3 pairs and they still haven't given me my money back after countless attempts. They're trying to 'sort out the issue' when it has almost been a year. I just want my money back.

June 21, 2020
Unprompted review

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