There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more
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We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.
Which is why we offer Lifetime Warranty in all our products.
Miami, United States
Replied to 93% of negative reviews
Typically replies within 1 week
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I give Carbinox a 5 star
If there garentee there product for life it's has been good.Im a second owner of Carbinox watches they are the best.
If your looking for a good reliable watch geta Carbinox watch you'll love for lifetime.
Thanks Roosevelt
First off the watch is amazing. Now the not so fun part, I ordered the blaze ultimate pack. Ist missing the extra watch bands and most importantly the metal band. I will contact carbinox and let them know. I'm sure they will fix the problem. Will update when I here from carbinox
Order this product on May 10, 2026. Paid to skip to head of the line because I’m on the road lot and shipping protection as well as 3-5 delivery. It’s now May 18th I’ve emailed them 3 times, only to find out that you have verify the email so you can get generic message from Jose/joe saying that the mail was read by an AI bot. Unprofessional. I can’t even call them to speak to them so we can figure why I paid for all this and USPS has the label but they haven’t even sent them my order. Maybe these people will get their heads out their stink hole and stop the AI bot and look at their damn orders. Reach out to their customer to issue their refunds.
Took a long time to get but seems like a quality item. I will update the review as I use it.
I’ve been using the Carbinox Edge Smartwatch as a Paramedic, and I can honestly say I’m extremely pleased with every aspect of this watch. From the moment I opened the box, the quality stood out immediately. The build is solid, durable, and clearly designed for people who work in demanding environments. As First Responders, our gear takes abuse daily, and this watch has proven it can absolutely handle the job.
The functionality of the watch has exceeded my expectations. It provides everything a First Responder needs — health tracking, event tracking, location features, notifications, fitness metrics, and so much more. Whether I’m on long shifts, running calls, or training, the Carbinox Edge keeps up without missing a beat. The interface is responsive, easy to navigate, and dependable when it matters most.
One of the biggest things that impressed me was the toughness of the watch itself. This isn’t a fragile smartwatch that you have to baby. It’s built for real-world use in high-stress, high-demand situations. For EMS, Fire, Law Enforcement, or anyone working in emergency response, durability matters, and this watch delivers.
I also want to specifically recognize the customer support department. There was a delay in my watch shipping out, and I was 100% pleased with how responsive and professional the support team was throughout the process. They communicated clearly, stayed engaged, and made sure everything was handled correctly. That level of customer service goes a long way.
Another huge plus is the extended warranty. Knowing this watch is backed the way it is gives me complete confidence in the product. For First Responders who rely on their equipment daily, that warranty makes this watch feel like a 100% guarantee.
I would absolutely 100% recommend the Carbinox Edge Smartwatch to any of my First Response Brothers or Sisters. If you need a rugged, reliable smartwatch that can handle the realities of emergency services while providing excellent features and support, this watch is worth every penny.
Love the watch just got it today, let’s see but for the moment everything is going smooth
Watch is great its made well and super easy to use no complaints at all
Wonderful device.
It’s resistant and wonderful for everyday use and for running/gym.
Buying from Amazon was great. Set up on the watch was very simple. App appears to be user friendly. Just got it up and going but so far very easy to use.
Update:
Had given it 5 stars and everything went so smooth and great. But after the second night, the watch face stopped working. I could not get it to turn off or restart. None of the buttons worked and the watch face would only give me a weird faded messy screen when it wasn’t completely dark. Will be returning.
Customer service was great! Answered all my questions. Highly recommend this to anyone looking for a tough smart watch.
I just got my watch so I can't tell how it is but it looks good just updated the watch so I will see how it works
Easy to work with, watches are very impressive, got good weight to it.
So far so good. Just got the watch and it was easy to set up. My only issue now is trying to connect it to Google Messages. I like all the apps so far. I think they have better apps than my Garmin Fenix. Looking forward to it. Hopefully I can get my texts to show up....
Where do we start I ordered the watch at this point almost 2 months and at the time of order it said 3 to 5 days but I'm still waiting for anything about my watch coming then there customer service sucks and can't tell you any information. And I trying to get a refund is a far cry from easy. And there system auto kicks most help requests. Idk how the actual watch is because I never actually got it. I wouldn't even suggest this company to my worst enemy.
Quality products, looks good, feels good. Excited to see how long it lasts.
Everything was easy to access and download. Set-up was clear and quick.
Shipping was a nightmare. And wrong watch was delivered. Even with emails reassuring me that the blaze type r was on back order but that they did get so in right after I asked for a refund, and was told I would get what I ordered but I did not get the one I ordered I got the blaze type s. I still gave stars due to the fact a watch did arrive.
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