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Carbinox Reviews 3,589

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,973 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and durability, often comparing it favorably to more expensive brands. Many people appreciate the seamless user experience, noting how easy the watches are to set up and use. The delivery service is frequently praised for its speed and efficiency, with products arriving well-protected and on time. Consumers also feel they receive excellent value for money. However, some customers experienced issues with shipping delays and inaccurate delivery timeframes. A few other people also reported difficulties with the advertised lifetime warranty for purchases made through third-party platforms. Additionally, some reviewers were not happy with certain features, such as the removal of blood pressure monitoring from newer models or inaccuracies with the heart rate monitor.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are impressed with the watch's durability,... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers highlight the... See more

User experience

Users describe positive interactions with the user experience, highlighting the ease of setup and intuitive... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the products as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more

Company replied

Rated 5 out of 5 stars

I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.

Company replied

Rated 5 out of 5 stars

Easy no nonsense setup, binding to the phone was quick and efficient. Quick delivery. Took mere minutes to have everything set the way i wanted it. Pleasantly surprised.

Company replied


Company details

  1. Electronics Company
  2. Electronics Store

Written by the company

We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.

Smartwatches built to work as hard as you.

Which is why we offer Lifetime Warranty in all our products.

100% Coverage for peace of mind and always putting our promises where our mouth is.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top notch company and even better…

Top notch company and even better product. I received my watch extremely quick with no problems at all. The package presentation is pure quality. I can't wait to start using it tomorrow. I will purchase again.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very very impressive!

Just received the watch today and very impressed as I have an Apple Watch also and this is every it as good to me if not better. I purchased the round blazer and already thinking of purchasing the square. As far as bad customer service reviews nor sure why I set this up in a matter of minutes and I’m 54 years old. It seems to be built very well comes with a charger and screen protector. And the amount of dial faces is amazing. I would recommend.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

This is my second Carbinox watch

This is my second Carbinox watch. I have had a Ranger for several years and love it. It has been used in a very rough environment for the entire time I have had it and is still working fine. I just wanted to upgrade. The Blaze R seems to awesome as well. Shipping was my only issue. The USPS is so very slow. It took about 18 days to receive it. I wouldn't mind paying a little extra with UPS in the future. Maybe some won't mind but I didn't care for that part. To end on a positive note, the watches are truly amazing!!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

Fast shipping and great quality. The weight of it is twice as heavy as others that want to fall apart if you tap it on something as you walk by. My last two watches that happened to me and finally Seen this and gave it a try, very comfortable to ware.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

These are terrible products

These are terrible products. They are very inaccurate with the biometric readings. I am under the "45-day-risk free trial" and requesting a return. I was told from their AI agent that I am not eligible. I'm assuming it is because they said it is at my cost, but only to return via UPS or FedEx and not USPS because they are very unreliable. USPS is how they ship to you. You don't get options. Either way they don't respond on weekends because Jose(CEO) and his five employees can't handle the work load and need time off. I received that in an email immediately after I sent a request for return. Jose sent me a really long email immediately after I submitted the request and he clearly stated that it was not an automated response and him and his five employees can't keep up with demand. They automatically closed my two requests and I automatically got the same response from Jose. They may be a tough and durable watch, but they are very inaccurate in the biometric readings

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scammed By False Advertising!!!

I placed an order for the Carbinox Edge-Ultra in black on April 15th 2026 and I still have not received my order. They are putting on their website that shipping could take between 10-15 days and after emailing them 48 times they basically told me that there is no ETA as to when the watch will come off BO or when I can expect to get mine. They have not offered me anything except to send me the same watch in silver which I don't want. They also haven't offered a refund of my $240 purchase their answer is basically shut up and wait. I decided to use Affirm as the payment option and now I am making monthly payments for a watch I never received and have no idea when I will ever get it. What they are doing is scamming people and using false advertising on their website. I highly recommend staying away from this company save your money and buy a Garmin watch instead. This has been an absolute awful experience that I hope nobody else has to go through. Stay away from these clowns!!!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Easy no nonsense setup

Easy no nonsense setup, binding to the phone was quick and efficient. Quick delivery. Took mere minutes to have everything set the way i wanted it. Pleasantly surprised.

May 14, 2026
Unprompted review
Carbinox logo

Reply from Carbinox

We appreciate your kind review

Rated 5 out of 5 stars

Received my Blaze pretty quickly

Received my Blaze pretty quickly! It looks awesome and just as described online! This thing is awesome! So far it seems to be very durable! I love the different watch faces I can use!

May 14, 2026
Unprompted review
Carbinox logo

Reply from Carbinox

We’re happy to hear you had a positive experience with us.

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