Shopchayne Reviews 229

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Ordered November 30 and only received it March 5, almost 3 months. I emailed several times and they replied relatively quickly which is the only reason I’m giving 2 stars instead of 1. The explanation... See more

Rated 1 out of 5 stars

I placed an order with this company on 10th December 2025. It is now 30th January and I have not received a shipping email or any indication my parcel has left their warehouse. I have sent multiple em... See more

Rated 5 out of 5 stars

I made an order a year ago and wasn’t thrilled with customer service, I couldn’t get in contact with anyone. But recently my chain broke so I reached out, and within hours I had a response saying th... See more

Rated 4 out of 5 stars

Hi, so I’m leaving an actual review. I ordered during Black Friday and received them before the new year (Dec 27 specifically). So yeah shipping takes awhile, if you are planning on ordering just know... See more

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2.4

Poor

TrustScore 2.5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Review From The UK

Hello,

I ordered the silver travis bracelet on the 19th Jan (drop day), and did not receive until 14th Feb. I believe the company ships out of the Netherlands. This wait time was much longer than I expected and was the main reason for my rating (+ the clasp). Upon contacting help (after 14days), I was told it would be arriving in the week, so good communication on their part.

The quality itself is very good. I love the bracelet my only criticism is the clasp is very hard to put on by yourself, it needs to be a little longer.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

amazing quality

amazing quality. had a problem to get the discount Buy 1 and get 2 but the support was really quick and the problem was immediately solved. really satisfied.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

This is 4th piece I have bought from…

This is 4th piece I have bought from Chayne & it won't be the last. Each piece is stunningly beautiful & made 2 an incredible quality. The customer service is 2nd 2 none & I would highly recommend Chayne 2 any1 looking 4 hip-hop inspired jewellery.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Bought about 5 or 6 chains and 1 ring. All really good quality and looking even better than in the pictures. Also really good customer service (fast and friendly (IG and email)).
One time they miscalculated the order shipping time, but never waited too long to update on the situation.
I’d definitely recommend y’all to buy here! Again, amazing shop with nice and friendly people, and really dope pieces. Can’t wait to see the future releases. Keep up the good and hard work, Chayne!

November 24, 2023
Unprompted review
Rated 4 out of 5 stars

Good customur support

Even though the size of the chain I ordered didn't fit, the custumor service really helped me out professionally with returning the item and sending me the right size back. That's why I give a 4 star review.
Quality is good!

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

The best of the best

The best of the best. Quality and service on point. Perfect customer service and a great guy behind the brand. 100% recommend!!!!

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality jewelry

Great quality jewelry. Feels like you're copping from a homie 🙌

Limited drops can take a few weeks to ship, but the customer service will let you know. Replies fast on IG too

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Got 3 pieces now. Every single one of them I’m wearing almost every day. My necklace turns 2 years next month and is still in perfect condition, same as my neck that holds it every day. I’ve been following this brand for some time now and I have to say, they’ve never disappointed me.
Huge recommendation if you are looking for some fire Hip-Hop inspired jewelry! 💯

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

Didn’t receive anything

After 7 days, I received a mail from them with a tracking code that wasn’t working. I tried to contact them, but they didn’t respond. So I cancel the payment and contacted PayPal. They didn’t even respond to that. Never buying there again.

September 30, 2023
Rated 3 out of 5 stars

I cant track my order i mailed about it…

I cant track my order i mailed about it twice already no response…
Isnt the first time i had trouble with delivery
I will change the rating if this is followed up
But right now not satisfied!
Got my package 2 weeks later as advertised and u did respond the day it came
Overall good quality jewelry just the costumer’s service needs to be better

October 3, 2023
Rated 5 out of 5 stars

One of a kind

Chayne has switched their methods for their brand with releasing some limited quality pieces never to be restocked again. I found their brand late, so I missed out on the release of the Cross pendant, which I desperately wanted upon seeing the photoshoots for it. I decided to ask Rianne (who’s always a great help) about it, and she graciously checked the warehouse, and found some pendants left. I wanted the silver version, unfortunately, there were none remaining, but the gold is just as beautiful, which I paired with an 18 inch rope chain. It goes perfectly with my crown of thorns ring. Thanks to Rianne, and the team at Chayne, I have a jewelry piece from them I’ve wanted for a while.

August 16, 2023
Unprompted review

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