Ordered November 30 and only received it March 5, almost 3 months. I emailed several times and they replied relatively quickly which is the only reason I’m giving 2 stars instead of 1. The explanation... See more
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I placed an order with this company on 10th December 2025. It is now 30th January and I have not received a shipping email or any indication my parcel has left their warehouse. I have sent multiple em... See more
I made an order a year ago and wasn’t thrilled with customer service, I couldn’t get in contact with anyone. But recently my chain broke so I reached out, and within hours I had a response saying th... See more
Hi, so I’m leaving an actual review. I ordered during Black Friday and received them before the new year (Dec 27 specifically). So yeah shipping takes awhile, if you are planning on ordering just know... See more
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Very great quality and fast shipping.
Review From The UK
Hello,
I ordered the silver travis bracelet on the 19th Jan (drop day), and did not receive until 14th Feb. I believe the company ships out of the Netherlands. This wait time was much longer than I expected and was the main reason for my rating (+ the clasp). Upon contacting help (after 14days), I was told it would be arriving in the week, so good communication on their part.
The quality itself is very good. I love the bracelet my only criticism is the clasp is very hard to put on by yourself, it needs to be a little longer.
The attention was great
The attention was great, i don't have the Bracelet yet but it looks amazing, i really recommend buying here!
Excellent
Chayne jewelry holds its value a lot. Made from the best materials. The got the best looking pieces
I ordered the silver travis bracelet…
I ordered the silver travis bracelet and still no e mail that it has been shipped and no idea how to track my order
Big scam
great customer service
great customer service, the postal company made a mistake and the customer service was happy to help and resolved the issue
amazing quality
amazing quality. had a problem to get the discount Buy 1 and get 2 but the support was really quick and the problem was immediately solved. really satisfied.
This is 4th piece I have bought from…
This is 4th piece I have bought from Chayne & it won't be the last. Each piece is stunningly beautiful & made 2 an incredible quality. The customer service is 2nd 2 none & I would highly recommend Chayne 2 any1 looking 4 hip-hop inspired jewellery.
never received package
never received package, when i contacted them i never got a response
Great company
Great company. Bought about 5 or 6 chains and 1 ring. All really good quality and looking even better than in the pictures. Also really good customer service (fast and friendly (IG and email)).
One time they miscalculated the order shipping time, but never waited too long to update on the situation.
I’d definitely recommend y’all to buy here! Again, amazing shop with nice and friendly people, and really dope pieces. Can’t wait to see the future releases. Keep up the good and hard work, Chayne!
Good customur support
Even though the size of the chain I ordered didn't fit, the custumor service really helped me out professionally with returning the item and sending me the right size back. That's why I give a 4 star review.
Quality is good!
Blonde ring perfection.
Blonde ring perfection.
This man is not only crazy beautiful also his work is fire<3
The best of the best
The best of the best. Quality and service on point. Perfect customer service and a great guy behind the brand. 100% recommend!!!!
Great quality jewelry
Great quality jewelry. Feels like you're copping from a homie 🙌
Limited drops can take a few weeks to ship, but the customer service will let you know. Replies fast on IG too
Absolutely amazing
Got 3 pieces now. Every single one of them I’m wearing almost every day. My necklace turns 2 years next month and is still in perfect condition, same as my neck that holds it every day. I’ve been following this brand for some time now and I have to say, they’ve never disappointed me.
Huge recommendation if you are looking for some fire Hip-Hop inspired jewelry! 💯
Didn’t receive anything
After 7 days, I received a mail from them with a tracking code that wasn’t working. I tried to contact them, but they didn’t respond. So I cancel the payment and contacted PayPal. They didn’t even respond to that. Never buying there again.
I cant track my order i mailed about it…
I cant track my order i mailed about it twice already no response…
Isnt the first time i had trouble with delivery
I will change the rating if this is followed up
But right now not satisfied!
Got my package 2 weeks later as advertised and u did respond the day it came
Overall good quality jewelry just the costumer’s service needs to be better
i didn't get my stuff and they are not…
i didn't get my stuff and they are not responding to my email
One of a kind
Chayne has switched their methods for their brand with releasing some limited quality pieces never to be restocked again. I found their brand late, so I missed out on the release of the Cross pendant, which I desperately wanted upon seeing the photoshoots for it. I decided to ask Rianne (who’s always a great help) about it, and she graciously checked the warehouse, and found some pendants left. I wanted the silver version, unfortunately, there were none remaining, but the gold is just as beautiful, which I paired with an 18 inch rope chain. It goes perfectly with my crown of thorns ring. Thanks to Rianne, and the team at Chayne, I have a jewelry piece from them I’ve wanted for a while.
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