First time ordering from this business and I was a little skeptical, so when I didn't feel my order was arriving on schedule, I emailed them. To my surprise, I received an answer back within the hour.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Marc was very quick to respond to my email. It took no time at all to help me resolve the issue I’d encountered. They had run out of the shirts I had ordered which was a bummer. However, with great cu... See more
Wonderful prompt response - offered many options - as someone who has worked customer support, this is a person you need to keep and possibly train others- 10 stars !
I have around 6-7 of Free Spirited's tshirts and I love them all! Just received my July 4th Special shirt and it's a stunner. These shirts are everything advertised; great quality, soft, sized corr... See more
4.6
Excellent
1K reviews
Replied to 53% of negative reviews
Typically replies within 2 weeks
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Great products and fast response time…
Great products and fast response time from Customer Service
April 28, 2026
Unprompted review
Tee Shirts
Easy ordering, fast shipping, and the quality of the tee shirts is great.
April 24, 2026
Unprompted review
Easy order site
Easy order site. Lots of choices. Shirts are soft and fit well. Love the colors.
April 25, 2026
Unprompted review
Excellent customer service
Excellent customer service from him and all representatives. I ended up emailing because my phone kept dropping the calls and I felt bad cause I know how it feels when a call gets dropped so I really appreciate the follow up.
April 27, 2026
Unprompted review
Easy to order and great merchandise
Easy to order and great merchandise. Customer Service was excellent and easy to get ahold of, with prompt responses.
April 27, 2026
Unprompted review
Amazing
Amazing customers service along with amazing incredible shirts, super soft and amazing colors. 10/10 highly recommend
April 26, 2026
Unprompted review
This is just wrong
Well, I went and bought some T-shirts off the site because I love tie-dye and I love T-shirts so I finished checkout gave them a code for 15% off but then not an hour later I get a message stating that now it’s buy one get one free! That is some scam crap going on! I will never be buying again from this company! I can’t tell you what the T-shirts are like yet! I really don’t like to be lied to or scammed out of money!
April 26, 2026
Unprompted review
Reply from Shopfreespirited
Hi Lori,
I’m really sorry this left you feeling that way, I completely understand why that would be frustrating.
Promotions can change throughout the day, and sometimes new offers (like buy one get one) are released after an order is placed. They aren’t meant to override or take away from your purchase, just different promotions running at different times.
That said, we never want you to feel like you missed out or were misled. If you’d like, we’re more than happy to take a look at your order and make this right for you.
Please reach out to us at support@shopfreespirited.com and we’ll personally help you out.
Mary
Owner
ShopFree Spirited
I made a mistake submitting my order, Marc fixed it!
I made a mistake submitting my order. I was contacted quickly after i submitted an email, and the problems were resolved. Marc's assistance was great!
April 27, 2026
Unprompted review
Marc went above and beyond what I…
Marc went above and beyond what I expected.
April 27, 2026
Unprompted review
Exceptional Customer Service
I had accidentally duplicated an order. I sent a message asking if they could cancel the 2nd one, not really expecting a reply. Was I surprised and impressed! Abby replied very promptly and was able to correct the mistake. Kudos to Abby!
April 27, 2026
Unprompted review
Low Cost Speedy delivery
Like the variety of products, low shipping cost and speedy delivery.
April 7, 2026
Unprompted review
The customer service was great and the…
The customer service was great and the tee shirts are such pretty colors. would recommend
April 26, 2026
Unprompted review
Really high quality and comfortable…
Really high quality and comfortable shirts, they're my favorites! I keep coming back here. And the one time I've had to work with support they really work to make things right. I'm happy I found them!
April 26, 2026
Unprompted review
When I Saw the Large Variety of Tye-Dye…
When I Saw the Large Variety of Tye-Dye shirts, I couldn't decide which I liked more, So I ordered THREE!!! Prices are fitting for even a 68 yr old living on SS...shipping didn't take long at all, even though I Live in a Very Rural Area...now to decide which of the 3 I'll wear today....
April 26, 2026
Unprompted review
Love tie dye
Love tie dye. This business is wonderful with shirts and service. I have purchased three shirts so far.
April 20, 2026
Unprompted review
Great approach on taking care of my…very knowledgeable and helpful!!!
Great approach on taking care of my question! Very
April 25, 2026
Unprompted review
Tye dye extrodenare
The quality of these shirts 👕 are great. The colors are fantastic. These are the Best tyedyed shirts I have ever found. I will continue to only buy my tye dye from this company.
April 20, 2026
Unprompted review
The Tshirts are very soft and the…
The Tshirts are very soft and the colors of the fabric are vibrant.
April 25, 2026
Unprompted review
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