While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No reply after messages sent

Customer service is very bad. My first time shopping with them but with such service, I don’t think I will ever shop again. Interesting products but sold me expired goods.

I emailed them about the expired goods on 3 April and Margarette replied me on 4 April saying -‘Please rest assured that we take this matter very seriously. We will be conducting a thorough investigation into the items you received and the information provided, including the attachments and communication from the brands.

Your feedback is incredibly important to us, and we want to ensure that this is addressed properly. We will follow up with you as soon as we have more information.‘

But never heard from her again.

I emailed on 8 April and Edgelyn replied saying my concern is reviewed and will get back to me . But still mo news!!
I emailed again on 14 April and 17 April and still no news!!

Don’t ever buy anything from them as this is the kind of service they are providing and after one reply just go MIA.

No trust and confidence in them anymore!!

.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

I am still awaiting my advent calendar

I am still awaiting my advent calendar. Recieved a “Royal Mail” tracking number, which looked incorrect. Contacted Royal Mail and they confirmed it is not a Royal Mail tracking number.
Customer service for this company keep sending me the same tracking number. Advent calendar has still not turned up and it’s looking more and more likely il have to raise a dispute through my bank

December 1, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look