Order processing was great and they verified I ordered correct item, which I appreciated because it could be an expensive mistake. Unfortunately, they shipped it ground even though I paid for fastest... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received a discount coupon but would have liked it to be higher than 5%. I was kept informed of of shipping progress. Scooter was delivered when promised. Ordered on Friday received on Wednesday. Asse... See more
I ordered two boxes of the We Care Nitrile Gloves 200 Count – Size Small, Color: Shimmering Pink from Home Shop Med. I absolutely love the color, and the quality of the gloves is excellent, very d... See more
We ordered a peds walker for my 3 year old daughter. The communication was fantastic from the first day and arrived sooner than expected. The devise its self was easy to assemble and ready for use. Sh... See more
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Mobility Equipment Supplier
- Motor Scooter Dealer
- Wheelchair Store
Written by the company
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
A+ Customer Service, Our staff is here to help!
FSA/HSA eligible products
Flexible payment options, including financing and business accounts.
Contact info
United States
- 979-426-3633
- Info@shophomemed.com
- shophomemed.com
Get 10% OFF your first order!
3.8
Great
270 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Received very fast
Received the correct shoe and size for husband who is very difficult to find shoes that fit. Received fast too, shipped UPS. The best way to ship!
August 2, 2025
Great product quick delivery for sure…
Great product quick delivery for sure best price
July 21, 2025
Unprompted review
Customer service is terrible
Customer service is terrible , hours to get someone on phone they keep you on hold and hold , they charge a 25 percent restocking fee to return . No one does that . I was not happy with this company at all I will never use Shop Home Med again . 7/8/2025 I just recieved my refund $65.00 i was refunded from a pair of shoes I never opened the box of that I paid $101.65. That is bad business the lady on the phone told me the return label was on them clearly it is not or I would have just kept the shoes . Thats terrible item # ORDER SHM-A98757
July 28, 2025
Unprompted review
Reply from Shop Home Med
Thank you for your feedback. We're truly sorry to hear about your experience.
At Shop Home Med, we take customer service seriously. We have a strong, U.S.-based support team that works hard to answer calls quickly and assist every customer with care. We do not keep customers on hold for extended periods, and we’d be happy to investigate what happened if you can provide the name of the representative you spoke with.
To clarify, our restocking fee policy is clearly outlined and in place, as is standard across the medical industry, to help us maintain affordable pricing for customers who truly rely on these essential products. Medical supplies often require strict hygiene protocols, and restocking fees help us offset the cost of processing returns and ensure the safety of future customers.
Especially in the medical field, where products must remain sterile, secure, and in perfect condition, return policies are designed to protect the integrity of the supply chain and the well-being of patients.
We’re here to help — please don’t hesitate to reach out directly so we can resolve any concerns.
I have not received the product I…
I have not received the product I ordered yet.
July 25, 2025
Unprompted review
Reply from Shop Home Med
Hi Jason, I wanted to let you know that your original shipment of the Extenze Maximum Strength Male Enhancement Liquid (Big Cherry) was unfortunately lost in transit. As a result, we’ve sent out a replacement order to ensure you receive your item as soon as possible.
Please keep an eye on your email inbox, as our team has already reached out to you with an update and provided the new tracking information.
I literally didn't receive nothing but…
I literally didn't receive nothing but one pack of the 12 I was suppose to get it's been two weeks since that's happened they said they got in touch with there shipping department and haven't heard anything back. I paid 50 dollars to get one pack of wipes and a razor bundle pack. Smh it shouldn't take this long just horrible. They only shipped one box with one pack of wipes and a bamboo razor and a couple bamboo tooth brushes. If they make it right I will redo this but I til then I seriously do not recommend!
July 12, 2025
Unprompted review
Reply from Shop Home Med
Thank you for your feedback! We looked into your order and can confirm it was placed on the 6th and delivered on the 11th. Our warehouse is closed on Sundays, so your order was shipped and delivered within our standard free shipping window of 3–5 business days.
I really like this mattress
I really like this mattress. It’s firm where it needs to be. Mostly under my bum. I’ve had it for about a week and I really liked it.
July 18, 2025
Unprompted review
The right thing, at the right time and price
The products always arrived as advertised. No gimmicks. Everything is purchased from this company is a must for my daily at home caregiving and always makes it to me on time.
July 7, 2025
My only issue was the shipping…
My only issue was the shipping miscommunication I payed for fast shipping and it got here later than normal shipping but they did refund the fast shipping I payed I have not received the Kid Walker yet it should be here tomorrow.
July 9, 2025
When we put it together it was missing…
When we put it together it was missing the bolt on the base of the mast and the two screws that hold the bracket for battery. We went and bought some to finish putting it together. It was shipped out fast and received lt quickly but wasn't told when it was shipped.
July 8, 2025
Richard was helpful and polite
Richard was helpful and polite. Thank you !! Jimmy Columbus
July 8, 2025
Im not sure what happened but I have…
Im not sure what happened but I have not recieved my order I am going to search tomorrow to see what happened .
July 3, 2025
Reply from Shop Home Med
Hi, I can see that your order is out for delivery and will be delivered today. Due to the extended 4th weekend and an increase in orders, we apologize for any delays this may have caused.
Very kind and helpful reps.
July 2, 2025
Item was shipping very prompt.
July 7, 2025
Lying customer service and sales. SCAM
The person who helped me with my questions and concerns in the chat straight up lied to me the chair does not fit any of the needs I expressed. It is useless and I wasted money spending my money on this wheelchair. I wonder how many disabled people they lie to and rip off just to get a sale
June 10, 2025
Reply from Shop Home Med
We're truly sorry to hear about your experience and how disappointed you are with the wheelchair and the support you received. This is not the level of service or care we strive to provide, especially to those who rely on our products for daily comfort and mobility.
We take accusations of misinformation very seriously, and we want to understand exactly what happened so we can make it right. Please contact us directly with your order number and any additional details you’re comfortable sharing. We’re committed to finding a fair resolution, whether that means a return, refund, or alternative solution.
Thank you for bringing this to our attention — your feedback is crucial in helping us improve.
order was placed 5/31/25
order was placed 5/31/25, order arrived 6/12/25, took too long to get here, was wrong size when it did arrive, and while trying to complete the order I was tricked into clicking on something else I do not want and charged an extra 9.98 .
June 12, 2025
Reply from Shop Home Med
Thank you for your feedback. I reviewed your order and can confirm that the only item included was the product you selected — nothing was priced at $9.98. We want to reassure you that we do not add hidden charges or “trick” anyone. Our checkout process is designed to be transparent, and you’re always able to review or edit your cart before finalizing your purchase.
As for the shipping time, this particular product is noted on our website as having a longer delivery window due to its shipping origin and product type. Delivery can take up to 15 days, and we apologize if that wasn’t clear at the time of your order.
We’re committed to honest service and customer satisfaction. If there’s anything further we can assist you with, please feel free to reach out directly — we’re here to help.
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