I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... See more
Company replied
Connor, a customer service representative was super helpful when I had a query about a manual payment on my account. He was very detailed and professional and just gave overall exceptional service. I... See more
Company replied
Very easy application process and interlink with the order. I pre ordered the new Galaxy S26 Ultra phone and the application process was really smooth and prompt. I also love the 0% APR that Humm offe... See more
Company replied
Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4.7
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from humm Classic
Hi Arppitha
Thanks for taking the time to leave us your review.
Good to hear you found the process straight forward and quick.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy and very quick reply
Very easy and very quick reply , got exactly what I asked for ,
April 9, 2026
Unprompted review
Reply from humm Classic
Hi Stuart
Thanks for taking the time to leave us your review.
Good to hear you found the process straight forward and quick.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Humm what a awesome Service,keep it up…
The service was awesome and seemed just too good to tell.Very easy and in no time all had been set up.
April 8, 2026
Unprompted review
Reply from humm Classic
Hi Mr Handsome
Thanks for taking the time to leave us your review.
Good to hear you found the process straight forward and quick.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Caitlin
Many thanks for your review!
Good to hear we were able to assist you with your request.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My wife and I wanted a Dyson vacuum…
My wife and I wanted a Dyson vacuum cleaner, it costs 1000 euros, but we didn’t want to pay such an amount all at once, so I arranged an installment plan through the company Humm. I completed everything in 10 minutes and got a very prompt approval response, and two days later they already delivered the vacuum cleaner. Thank you very much, very fast, simple, and incredibly cheap.
April 8, 2026
Unprompted review
Reply from humm Classic
Hi Alex
Thanks for taking the time to leave your positive review.
Great to hear you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Speedy help!
Conner J was very helpful in getting my application sped up for review. Thank you very much.
April 9, 2026
Unprompted review
Reply from humm Classic
Hi Caitlin
Many thanks for your review!
Good to hear Conner was able to assist you with your request.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J so kind & helpful
April 9, 2026
Unprompted review
Reply from humm Classic
Hi Valerie
Thanks for leaving us your positive review.
Good to hear Conner was able to assist you with your request.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very quick easy application to fill out…
Very quick easy application to fill out and a very quick response
April 1, 2026
Unprompted review
Reply from humm Classic
Hi Michael
Thanks for the positive review.
Good to hear you found the application process straight forward.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The most painful way to pay online ever
The most painful way to pay online ever
April 8, 2026
Unprompted review
Reply from humm Classic
Hi Lee,
We value all feedback and when a customer is not happy, we would like the opportunity to resolve the issues faced.
We'd love the chance to get more feedback and discuss the issues with you further to understand how we can improve the humm UK level of service.
Please email us at contactuk@shophumm.comwith the best contact details.
Kind regards
humm UK Customer Service Team
Reply from humm Classic
Hi Muhammad
Thanks for taking the time to leave your positive review.
Great to hear you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Lavanya
Thanks for the positive review.
Great to hear you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Issues with uploading document
Conner J helped me with my issue very quick and reassured me that I’d get a response within 24 hours. Very quick and easy. Thank you
April 8, 2026
Unprompted review
Reply from humm Classic
Hi Ana
Many thanks for your review!
Good to hear Conner was able to assist you with your request.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My experience was great and efficient.
My experience was great and efficient.
I recommend humm for everyone.
Thanks for your service.
April 1, 2026
Unprompted review
Reply from humm Classic
Hi Willian
Thanks for taking the time to leave us a positive review and recommendation.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Shinto
Thanks for the positive review.
Glad you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Amount increase
Conner was very helpful on my request. He requested my new credit very quickly.
April 7, 2026
Unprompted review
Reply from humm Classic
Hi Ricardo
Many thanks for your review!
Great to hear Conner was able to assist you with your request.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was very straightforward process.it…
It was very straightforward process.it was approved literally after few minutes when I have submitted documents.
April 3, 2026
Unprompted review
Reply from humm Classic
Hi Sherjeel
Thanks for taking the time to leave us a positive review.
Glad you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Easy application and smooth purchasing…
Easy application and smooth purchasing of product
April 3, 2026
Unprompted review
Reply from humm Classic
Hi Erwin
Thanks for the positive review.
Great to hear you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Good credit company
After initial questions, the process is very simple. Approval comes pretty quickly and payment options are as described. Overall a good experience.
April 2, 2026
Unprompted review
Reply from humm Classic
Hi Noel
Thanks for taking the time to leave us a positive review.
Glad you found the overall customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Reply from humm Classic
Hi Kavya
Many thanks for your positive review!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Using the website was pretty straight…
Using the website was pretty straight forward and I was shocked on how fast the credit was released.
For a better explanation of my experience, it was like Rev pay later but with more credit and an extended time to pay back with relatively affordable interest.
April 1, 2026
Unprompted review
Reply from humm Classic
Hi Oluwatobi,
Many thanks for your lovely review.
We are thrilled to see you are happy with the service received.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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