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JOGA Reviews 5,445

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,140 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them comfortable, durable, and effective for their intended use. Many also highlight the excellent customer service, noting that the team is responsive, helpful, and goes above and beyond to resolve issues. Reviewers appreciate the ease of ordering and the overall positive experience with the company. However, some customers experienced issues with delivery times, with orders taking a long time to arrive or even going missing. There are also concerns regarding product sizing, with some finding items to be smaller than expected or not matching descriptions, leading to discomfort or inadequate protection. A few people also reported receiving damaged packaging or missing items in their orders, and some found the product quality to be below expectations.

What people talk about most

Product

People report positive experiences with products, especially shin pads, which many customers find... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of products like... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being brilliant,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the products where great but on the foot zen mat it feels like one side feels stronger than the other.

Company replied

Rated 4 out of 5 stars

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and cus... See more

Company replied

Rated 3 out of 5 stars

Shipping was slow , no tracking , product under expectations ( quality was ok nothing special. They are too thin for my liking . I have purchased better for cheaper . ) I will not reorder . And the co... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic experience with Joga

Fantastic experience with Joga! Great quality products, fast shipping, and excellent customer service. Everything arrived exactly as expected. Highly recommend!

May 29, 2026
Unprompted review
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Reply from JOGA

Hi Alex,

Really glad to hear everything landed just right and the service was on point. That's exactly what we're going for every time. Thanks for the support and we hope to kit you out again soon.

Rated 5 out of 5 stars

JOGA products let you play football comfortably

JOGA products are perfectly comfortable and of the highest quality. I appreciate fast shipments even for a long distance and great communication. I love guys taking care of their webside intensly and providing uselful new information regularly.

June 3, 2026
Unprompted review
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Reply from JOGA

Hi Michal,

Glad the comfort and quality hit the mark for you, that's exactly what we build for. Fast shipping across the distance is something we work hard on so it means a lot to hear it showed. Appreciate you noticing the work that goes into the site too, more good stuff coming. Thanks for the support.

Rated 5 out of 5 stars

More than enough

All the things was exactly same as what Joga put on their site

May 5, 2026
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Reply from JOGA

Hi Artin,

That's exactly what we aim for - no surprises, just what you see is what you get. Really glad it landed that way for you. Thanks for the support, means a lot to the team.

Rated 5 out of 5 stars

👍 recommending

👍 recommending

May 12, 2026
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Reply from JOGA

Hi Tatjana,

Thanks for the recommendation, that genuinely means a lot to us. Stoked to have you in the JOGA community and hope the kit is holding up well on the pitch. More good stuff coming your way.

Rated 5 out of 5 stars

Joga deliver

quick delivery, easy to order

May 5, 2026
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Reply from JOGA

Hi Arran,

Quick delivery and easy ordering is exactly what we aim for, glad it landed that way for you. Appreciate the support and hope the kit does you justice on the pitch.

Rated 5 out of 5 stars

Good quality product

Good quality product, customer service are responsive and will email promptly

June 3, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Ash,

Really glad to hear that - great quality and fast support is exactly what we aim for. Thanks for taking the time to leave a review, it means a lot to the team. Looking forward to your next order.

Rated 5 out of 5 stars

Very accessible and helpful

Very accessible and helpful. I wasn’t even asking for a replacement but they were kind enough to do so, no question asked.

June 2, 2026
Unprompted review
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Reply from JOGA

Hi Logan, that's exactly how it should be - we've got your back no matter what. Really glad we could sort that out for you, appreciate the love.

Rated 4 out of 5 stars

Product is probably the best pair of…

Product is probably the best pair of shinpads you could get for football/soccer delivery took a while and only got half of my product but it wasn't until it arrived 2 days later

June 3, 2026
Unprompted review
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Reply from JOGA

Hi Rufus, glad the pads are living up to the hype and doing exactly what we built them for. Sorry the delivery split into two drops, that's never ideal even if everything made it to you in the end. Appreciate you sticking with us and enjoy the game.

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s…

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the product length of shin protection from Joga.

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Sourichanh, thanks for the honest feedback. Sizing is everything with shin pads and a 6' player is going to need our larger size to get the right coverage. Send us a note at hello@shopjoga.com with his height and the size you ordered and we will get it sorted.

Rated 5 out of 5 stars

good products

good products. good communication

June 2, 2026
Unprompted review
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Reply from JOGA

Hi B,

Really glad you had a good experience with us. Good communication is something we take seriously so that means a lot. More good stuff coming your way soon.

Rated 5 out of 5 stars

Good product


Received and tried yesterday. It's a good product, no dropping down, no pulling up during training. It took a little longer to come but they've been in touch with updates every step of the way. My son will be using the shin pads for a long time.

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Farhat,

Really glad the shin pads are working well for your son and staying put during training - that's exactly what they're built for. Appreciate your patience with the delivery and happy we kept you in the loop throughout. Hope he gets plenty of use out of them on the pitch.

Rated 5 out of 5 stars

Great service and great products would…

Great service and great products would highly recommend

May 29, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Darren,

Really glad you're happy with everything - that's exactly what we aim for. Means a lot that you'd recommend us. More good stuff coming your way.

Rated 2 out of 5 stars

Very poor responsiveness on…

Very poor responsiveness on communication of order receipt and processing. Not good optionality on shipping. I will not order again. Product very good.

May 12, 2026
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Reply from JOGA

Hi Mark, slow order updates and limited shipping choices are not the standard we hold ourselves to and that is on us. Glad the product itself landed well but you deserved better across the board. Drop us a line at hello@shopjoga.com and we will see what we can do.

Rated 5 out of 5 stars

Fast response to questions and happy to…

Fast response to questions and happy to exchange for different size

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Shaun, glad we could sort the size exchange quickly for you. Thanks for the support, means a lot. Can't wait for you to be playing in them.

Rated 5 out of 5 stars

Top quality product

Top quality product, efficient delivery and great customer service.

June 1, 2026
Unprompted review
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Reply from JOGA

Hi Ryan,

Really appreciate you taking the time to leave that - glad the whole experience landed well from delivery through to the service. That's exactly what we're going for. See you on the pitch.

Rated 5 out of 5 stars

Great service and product

Great service and product. Extremely helpful

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Matt,

Really appreciate that, glad the experience matched the product. That's exactly what we're going for. Looking forward to having you back.

Rated 5 out of 5 stars

Great customer service/products

Great customer service,
Great quality grip socks
Great quality shin pad sleeves
Would highly recommend

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Thomas,

Really appreciate you taking the time to leave this - means a lot. Glad the grip socks and shin pad sleeves are hitting the mark for you. We'll keep delivering and hope to see you back soon.

Rated 5 out of 5 stars

Great quality for the price

Great quality for the price! 😊 The tracksuit is comfortable, looks good, and arrived quickly. 🚚✨ The company offers affordable products and excellent customer service. Highly recommended! ⭐⭐⭐⭐⭐

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Jack,

Really glad the tracksuit hit the mark on quality and got to you fast. Comfortable and good looking is exactly what we're going for. Appreciate the kind words and the recommendation, means a lot to the team.

Rated 5 out of 5 stars

Superb customer care

The item I originally ordered was out of stock. JOGA were superb to deal with. They communicated so efficiently I felt like I was their most important customer. Thank you.

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi there,

That really means a lot to hear. Keeping you in the loop and making sure you were taken care of the whole way through is exactly what we aim for. Appreciate the support and hope the new item lives up to the wait.

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