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JOGA Reviews 5,445

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,140 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them comfortable, durable, and effective for their intended use. Many also highlight the excellent customer service, noting that the team is responsive, helpful, and goes above and beyond to resolve issues. Reviewers appreciate the ease of ordering and the overall positive experience with the company. However, some customers experienced issues with delivery times, with orders taking a long time to arrive or even going missing. There are also concerns regarding product sizing, with some finding items to be smaller than expected or not matching descriptions, leading to discomfort or inadequate protection. A few people also reported receiving damaged packaging or missing items in their orders, and some found the product quality to be below expectations.

What people talk about most

Product

People report positive experiences with products, especially shin pads, which many customers find... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of products like... See more

Customer service

Customers had positive experiences with customer service, frequently praising the team for being brilliant,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the products where great but on the foot zen mat it feels like one side feels stronger than the other.

Company replied

Rated 4 out of 5 stars

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and cus... See more

Company replied

Rated 3 out of 5 stars

Shipping was slow , no tracking , product under expectations ( quality was ok nothing special. They are too thin for my liking . I have purchased better for cheaper . ) I will not reorder . And the co... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

My football loving kids have loved the…

My football loving kids have loved the shin pad sleeves . They are easy to use, washable and lightweight so nooanimg about having to wear shin pads ...
Easy to purchase and cost effective.

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Lydia,

That's exactly what we love to hear - kids actually enjoying wearing their shin pads for once. Easy, lightweight, and washable is the whole point and it's great that it's working for your family. Thanks for the support, hope they keep playing and loving the game.

Rated 5 out of 5 stars

Excellent company customer service is…

Excellent company customer service is top notch

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Craig, really appreciate you taking the time to say that - means a lot to the whole team. Glad the service hit the mark and hope the kit is treating you well on the pitch.

Rated 5 out of 5 stars

Great customer service after a short…

Great customer service after a short delay with my shipped order , was kept informed and reassured goods were on their way .

May 26, 2026
Unprompted review
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Reply from JOGA

Hi Madeline,

Really glad we could keep you in the loop and get everything sorted for you. Delays happen sometimes but making sure you knew exactly what was going on was the least we could do. Thanks for sticking with us and hope you love the order when it arrives!

Rated 5 out of 5 stars

Great brand

Great brand, when I asked for an update on my product I ordered. I got a quick reply so great service from you guys much appreciated.

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Aston,

Really appreciate you taking the time to leave this. Glad we got back to you quickly and that the service hit the mark. Support like yours means a lot to us and we hope the product lives up to it too.

Rated 5 out of 5 stars

Great experience

Great experience . Good communication and customer service second to none . Grandson liked the freedom of movement with these great lightweight shin pads .

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Linzi,

Really glad to hear your grandson is enjoying the freedom of movement - that's exactly what we built them for. Great communication and service is something we care a lot about so that means the world to us. Appreciate the support and hope he keeps balling.

Rated 5 out of 5 stars

Really good quality

Really good quality and helped when needed it

May 29, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Brooklyn,

Really glad the quality landed for you and that we could help when it mattered. That's exactly what we're here for. Appreciate the support and hope to see you back soon.

Rated 5 out of 5 stars

The Footzen is perfect

The Footzen is perfect. I love the pressure mode for after training/game and the activate mode could never be better for 5 mins before training/game.

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi BE,

Honestly love hearing this - the Footzen was built exactly for that pre and post session routine you're describing. Pressure mode for recovery and activate mode before game time is the perfect combo. Appreciate the support and hope it keeps delivering for you.

Rated 5 out of 5 stars

First purchase and very happy with…

First purchase and very happy with whole process. Delivery updates regular. Customer services very helpful upon contacting them

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Mrs Nobbs,

Really glad your first order went smoothly and that the team took good care of you. Regular updates make all the difference and it sounds like everything landed just right. Looking forward to having you back.

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Good quality as always
No complaints

May 11, 2026
JOGA logo

Reply from JOGA

Hi Pauline,

Fast delivery and good quality - that's exactly what we aim for every time. Really appreciate you taking the time to leave a review. See you for the next order!

Rated 5 out of 5 stars

Great product

Great product

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Kirsty,

That means a lot, genuinely. Really glad you're loving the product and we hope it's doing the business on the pitch. Looking forward to having you back.

Rated 5 out of 5 stars

Approved by a football mad child!

My football mad son swears by these Joga shin-pad sleeves. Not only they look cool (obviously a very important factor for a 7 year old!) but they are also very comfy and lightweight. He does not like the normal shin guards so this seems to be the perfect solution. Customer service is great too. I had a query re product and the response was very prompt and helpful.

May 23, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Simona, a 7 year old giving the seal of approval is honestly the highest standard there is. Love that he found something that actually feels good to wear and looks the part too. Thanks so much for reaching out to the team and for sharing this - means a lot to us.

Rated 5 out of 5 stars

Fixed an address error moments after I…

Fixed an address error moments after I noticed. Very quick and prompt in addressing my error.

May 31, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Rich, glad we could catch that in time and get it sorted so quickly. Appreciate you reaching out and we hope the order lands exactly where it should. Looking forward to seeing you back soon.

Rated 5 out of 5 stars

Left comments on Trust Pilot

May 15, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Kevin, cheers for taking the time to leave a review - means a lot to us. Hope the gear is treating you well on the pitch.

Rated 3 out of 5 stars

I got almost everything But 7 didn't…

I got almost everything But 7 didn't get my grip socks

May 31, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Tristan,

Thanks for the honest review. Missing grip socks from an order is not ideal and we want to sort that out for you. Drop us a line at hello@shopjoga.com and we will get it fixed.

Rated 4 out of 5 stars

Customer Service on point!

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and customer service was great.

May 3, 2026
JOGA logo

Reply from JOGA

Hi Clarky,

Really appreciate you sticking with us through the rough start and taking the time to share that. You're spot on about what actually matters when things go sideways, and we're glad the team came through for you. Shipping times are something we're always working to improve, but we're stoked you love the product. More good stuff coming your way.

Rated 5 out of 5 stars

Amazing quality tracksuit

Amazing quality tracksuit! It was a birthday gift and went down very well :)

Amazing communication with the team and swift responses for help needed with sizing.

Definitely will order again :)

May 31, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nina, so glad the tracksuit landed well as a birthday gift - that's exactly the kind of moment we love to hear about. Great to know the team had you sorted on sizing too. Looking forward to your next order!

Rated 5 out of 5 stars

Super offer

Super offer. Arrived on time. Thank you.

April 27, 2026
JOGA logo

Reply from JOGA

Hi Heidi, glad the offer hit and your order arrived on time! Thanks for the support, means a lot. More good stuff coming your way.

Rated 5 out of 5 stars

It is a great product and the staff are…

It is a great product and the staff are very helpful, friendly, and personable.

May 29, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Owen, really appreciate that - glad the product hit the mark and that the team made the experience a good one. That kind of feedback means a lot to us. Looking forward to having you back.

Rated 5 out of 5 stars

The tracksuit looks great :) and the…

The tracksuit looks great :) and the costumer support ist also reallly good. My top was too big for me and they changed it for me in a smaller size. They reply very fast to you emails! Would really recommend it.

May 29, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Yamna,

Really happy the tracksuit is working for you and that we could get the size sorted quickly. Fast support is something we take seriously so it means a lot to hear that. Thanks for recommending us, we hope to see you back soon.

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