I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.
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Items arrived with no internal…
Items arrived with no internal straws,emailed twice with no reply.
Love the pjs I bought from you
Love the pjs I bought from you. My great niece will be thrilled when she gets them this weekend. The quality is superb .
Valentine babygrow
Lovely little valentines baby grow delivered quickly! Looks adorable!!
Money taken but nothing delivered. Do not use.
I ordered on January 30th and my order stated 4 to 6 days delivery. It has now been 12 days since ordering and my order is not here. I have contacted shop mini VIP via their messenger service and also via email and have had no response but money was taken from my account.
Shocking customer service and I do not recommend buying from this company.
Lovely quality tee shirts and fun
Always gd service and happy with…
Always gd service and happy with purchase plenty variety and sizes are gd
Very reliable great product
Very reliable great quality and super company to deal with and product was very well made
Sweatshirt …
The sweatshirt looks lovely online so I ordered it for my grandson and its so beautiful . The printing is great and the colour and its grat quality too, he's going to look gorgeous in it
DO NOT ORDER
DO NOT ORDER. I paid for an item that was delivered ages past the estimated delivery date so no longer needed it. I requested a returns label 15 times and nobody ever got back to me. Had to go through my bank to get a refund. AVOID!!!
Awful company
Awful company - do not buy!!!
Purchased personalised polar express jumpers for our train ride, they took absolutely ages to come, all different types of sizing/style jumpers. Also brought a personalised lounge set for my daughter that despite them stating they had sent it (in confirmation email/receipt) but this was missing and never received. I tried to call them in excess of 40 times and always got the same response - a busy dial tone - tried their chat service, emailing them, commenting on their posts on facebook and not once did anyone reply. Thankfully I paid via Clearpay so I logged an issue with them and this morning they emailed to say they have had no response from MiniVip and that the case is now closed and I am being refunded.
The way they’re treating their customers is absolutely diabolical. Something needs to be done about these awful people.
Brilliant pyjamas
Brilliant pyjamas!
& responded quickly to my request for name change no messing. Thankyou
Lovely items can't wait to give to my…
Lovely items can't wait to give to my grandaughter on the eve of her 4th birthday xxx
SCAM
Ordered bespoke Xmas decorations for trees but never arrived and no reply from seller.
SCAM DO NOT BUY
Scam never received order from…
Scam never received order from beginning of December emailed numerous times and messenger no response. Please DO NOT buy from them they are scammers
SCAM- wish I had seen all these bad…
SCAM- wish I had seen all these bad reviews before I placed my order!
Ordered a Hype lunchbox for a little girl for Christmas and it hasn’t arrived and I have called emailed and messaged with no response. No time to purchase another lunchbox so we daughter will be very sad this Christmas! Awful company! DO NOT USE
Scam company - do not order
Scam company, ordered item back in November! Been chasing them ever since! No one replies to the messages, you can not get through on the phone!!! Have passed to a fraud investigation team as sick of these scammers thinking it’s ok to take our hard earned money!!!!!!!
Really pleased. Would buy again.
I ordered a christmas jumper for my son on 9th Dec, it arrived 10 days later on 19th Dec. Great sweatshirt, really good quality and the design is well printed. I was really concerned having read these reviews however please don't panic, it is a legitimate company! I really do think Mini Vip is just a small family owned company who are working flat-out to process all of the orders in time for Christmas. Yes delivery time this time of year is going to be a little slower compared to huge corporations but I am really happy I bought from and supported a small family company. I was happy with 10 days delivery time and would definitely buy from them again. My son absolutely loves his Christmas jumper!
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