Shopping Bags Direct Ltd Reviews 

278
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Fantastic service. I would have given 5 stars except that the bags we ordered we were out of stock and not marked as such on the website. However, I had a call and alternatives discussed. Excellen... See more

Rated 5 out of 5 stars

A nice company to deal with, Professional but very friendly. Orders arrive well packed and on or before delivery due date, well recommended. Products are of the highest quality.

Rated 5 out of 5 stars

Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/compani... See more

Rated 5 out of 5 stars

Been buying for years & never let me down with stock of any amount & deliveries alway on the nail. I occasionally cross check the prices on the net but have always been the best that I don't bothe... See more

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4.4

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.4

All reviews

(278)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Shame about delivery costs

The products are good quality never had any problems with this company on that score I would have given 5*, the reason for only 3* is because their postage charges are outrageous, as they will obviously post numerous parcels daily so will therefore have a good rate with a logistics company they are making a large profit from this, negates any reasonable prices on the bags they sell. Disappointing

March 18, 2018
Unprompted review
Rated 5 out of 5 stars

Easy to shop website

Easy to shop website, a great product reasonably priced, and a super fast delivery, which was brilliant. a good business who I will be ordering from again. thank you

Jules Creations

March 9, 2018
Unprompted review
Rated 2 out of 5 stars

complaint

Hi, I received a call to say that the initial payment for the goods hadn't gone through, I returned the call twice before I was assured of yet another call back...eventually the bags turned up, however they are of very poor quality- the glue was dry and the bags split, I have a picture of 10 of them that we couldn't use - we actually glued another 10 back together.

February 14, 2018
Unprompted review
Rated 3 out of 5 stars

Bags were good but not impressed by the customer service

Bags were good but not a great service. I rang to ask when the bags would be delivered and the phone was answered by someone who was very abrupt, who obviously didn't want to talk to customers, asked me to send an email and then didn't respond to the email. Not great customer service I'm afraid.

January 15, 2018
Unprompted review
Rated 3 out of 5 stars

Late delivery…

Placing the order was simple online but the delivery was late due to problems created by the Courier sending to the wrong depot. Staff were helpful but took almost a week to arrive and only the day prior to the event.

January 10, 2018
Unprompted review
Rated 4 out of 5 stars

Lovely bags

Lovely bags, Fantastic quality but postage costs have made the unit price unacceptable for future purchases

December 2, 2017
Unprompted review
Rated 2 out of 5 stars

Received the bags promptly.

Received the bags promptly, however, 60% of them have split when opening them out. Called Shopping Bags Direct who promised to replace them next day, now two days later we still have not had them replaced and they are for a function on Monday (it is now Friday), so we will have to make do.

December 1, 2017
Unprompted review
Rated 1 out of 5 stars

Unacceptable rude conduct

Unacceptable rude conduct. I paid extra to have my items delivered by 1pm the next day. I didn't receive the items in till after 3pm. When I called the company to find out why there was such a long delay the manager/owner at the other end spoke rudely to me, he told me that's not his problem and I should chase my my delivery with FedEx myself. He didn't even attempt to understand my frustration instead he swore at me and hanged up the phone. I called back to demand for my money back as he was so rude to me when the fault was at their end. He gave no apology only spoke rudely to me because I dared ask him about the products I purchased.

November 27, 2017
Unprompted review

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