Fantastic service. I would have given 5 stars except that the bags we ordered we were out of stock and not marked as such on the website. However, I had a call and alternatives discussed. Excellen... See more
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See what reviewers are saying
A nice company to deal with, Professional but very friendly. Orders arrive well packed and on or before delivery due date, well recommended. Products are of the highest quality.
Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/compani... See more
Been buying for years & never let me down with stock of any amount & deliveries alway on the nail. I occasionally cross check the prices on the net but have always been the best that I don't bothe... See more
Company details
Contact info
UNIT 6SHAFTESBURY ROAD INDUSTRIAL ESTATE, E10 7DA, LONDON
- 08452267374
- shoppingbagsdirect.com
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Bags are of good size and good quality…
Bags are of good size and good quality fit for the occasion.
Shame about delivery costs
The products are good quality never had any problems with this company on that score I would have given 5*, the reason for only 3* is because their postage charges are outrageous, as they will obviously post numerous parcels daily so will therefore have a good rate with a logistics company they are making a large profit from this, negates any reasonable prices on the bags they sell. Disappointing
Very quick and efficient service.
Easy to shop website
Easy to shop website, a great product reasonably priced, and a super fast delivery, which was brilliant. a good business who I will be ordering from again. thank you
Jules Creations
Prompt delivery, excellent product
complaint
Hi, I received a call to say that the initial payment for the goods hadn't gone through, I returned the call twice before I was assured of yet another call back...eventually the bags turned up, however they are of very poor quality- the glue was dry and the bags split, I have a picture of 10 of them that we couldn't use - we actually glued another 10 back together.
Great product but shame about the …
Great product but shame about the muddle with delivery but good customer service resolved the problem
We cannot fully review the product/ …
We cannot fully review the product/ service until we receive the goods.
Look forward to completion of our order.
Simply perfect!
Bags were good but not impressed by the customer service
Bags were good but not a great service. I rang to ask when the bags would be delivered and the phone was answered by someone who was very abrupt, who obviously didn't want to talk to customers, asked me to send an email and then didn't respond to the email. Not great customer service I'm afraid.
Late delivery…
Placing the order was simple online but the delivery was late due to problems created by the Courier sending to the wrong depot. Staff were helpful but took almost a week to arrive and only the day prior to the event.
Nice & easy
Straight forward online ordering and swift delivery, thank you very much
Very quick delivery
Fantastic service
Fantastic service, smooth transaction, top quality product A**.
Lovely bags
Lovely bags, Fantastic quality but postage costs have made the unit price unacceptable for future purchases
Received the bags promptly.
Received the bags promptly, however, 60% of them have split when opening them out. Called Shopping Bags Direct who promised to replace them next day, now two days later we still have not had them replaced and they are for a function on Monday (it is now Friday), so we will have to make do.
Quality great but paid for next day …
Quality great but paid for next day delivery and didn't get it.
Unacceptable rude conduct
Unacceptable rude conduct. I paid extra to have my items delivered by 1pm the next day. I didn't receive the items in till after 3pm. When I called the company to find out why there was such a long delay the manager/owner at the other end spoke rudely to me, he told me that's not his problem and I should chase my my delivery with FedEx myself. He didn't even attempt to understand my frustration instead he swore at me and hanged up the phone. I called back to demand for my money back as he was so rude to me when the fault was at their end. He gave no apology only spoke rudely to me because I dared ask him about the products I purchased.
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