Shopping Bags Direct Ltd Reviews 

278
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Fantastic service. I would have given 5 stars except that the bags we ordered we were out of stock and not marked as such on the website. However, I had a call and alternatives discussed. Excellen... See more

Rated 5 out of 5 stars

A nice company to deal with, Professional but very friendly. Orders arrive well packed and on or before delivery due date, well recommended. Products are of the highest quality.

Rated 5 out of 5 stars

Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/compani... See more

Rated 5 out of 5 stars

Been buying for years & never let me down with stock of any amount & deliveries alway on the nail. I occasionally cross check the prices on the net but have always been the best that I don't bothe... See more

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4.4

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.4

All reviews

(278)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shopping Bags Direct were helpful from …

Shopping Bags Direct were helpful from the beginning of my order and acted promptly in getting our order turned around in the time we required our printed bags. The quality of their laminated bags is very good and the end result looked very stylish.

November 24, 2017
Unprompted review
Rated 1 out of 5 stars

I am very dissapointed that i paid for …

I am very dissapointed that i paid for next day delivery and i am still waiting after 2 working days. The event that i needed the items for has now passed, and even when i called the numbers on website to collect myself, the phones were just ringing. I do not need the items anymore and i would be requesting for a refund. The tracking system was also misleading.

October 9, 2017
Unprompted review
Rated 2 out of 5 stars

Late Arrival

Late Arrival
Despite being told the bags would be ready on a date requested on ordereing they werent. I chased the day prior to be told they wouldnt arrive until the day after the event I needed them for. They had had issues with the printer however I felt that I wouldnt have been told this had I not chased. They managed to send plain bags direct to the venue which werent ideal but we had no choice but to go with.

September 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ordered 10000 Gift Bags from them and received within a week.. Excellent service and very polite customer service ..The gentlemen on the phone was very polite and exteremly helpful... We will definitely be using them again

August 14, 2017
Unprompted review
Rated 1 out of 5 stars

Rude and unhelpful

Rude and unhelpful. They missed a delivery that I paid £33 to receive - didn't organise the return when they said they would and have so far said that I will not receive a full refund including this charge. The man I just spoke to on the phone spoke over me, told me it wasn't their fault so the delivery charge would stand - and then told me it was my fault for missing a delivery... which never happened... because it wasn't delivered on the day it should have. Basically unreliable, unhelpful and unprofessional based on my experience so far.

June 13, 2017
Unprompted review

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