Erika Aokia offered me a welcome bonus, after I glanced through the email and asked about it. Shoppinginjapan was amazing! Got the exact watch I wanted at a cheaper price and in mint condition. Their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shopping in Japan is an absolutely awesome shop and Erika ist the Queen of Customer Support and Communication. The overall experience was pure pleasure. I bought two watches from them in a span of a m... See more
Erika of SIJ was in contact with me the whole time from the moment I purchased the watch until the day it arrived. she kept me in the loop and aware of the shipping process from Japan all the way to... See more
Amazing customer service and products. Erika was kind and helpful in the whole process. I did not expect to receive a thank you email when I placed the order. She was helpful in answering my que... See more
Company details
Written by the company
Casio / Seiko / Citizen / Orient / Sony / Oyaide / Canon / Nikon / Zojirushi
Contact info
Yokohama, JAPAN, United States
- sales@shoppinginjapan.net
- shoppinginjapan.net
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy user of SJN
The products I have bought have arrived in perfect condition, and in the right time. I am a happy user of shopping in Japan Net.
December 21, 2025
Ordering online is smooth and easy
Ordering online is smooth and easy. Watch arrived on time, I appreciate Erika for updating me with the shipment and being efficient. Overall, 10/10 service. ❤️
December 25, 2025
Unprompted review
Good
I was satisfied with the online watch store—the ordering process was easy and everything went smoothly.
December 21, 2025
Excellent service
SIJ was amazing from start to finish.
This was my first watch and the effort and care SIJ put into my order made the whole experience very pleasant for me
I have already recommend it to my friends and family 10/10
December 21, 2025
Everything's good
December 21, 2025
Great Experience
Customer service was very responsive and helpful. Ericka did a great job in helping me change the item for purchase. Also the shipping notifications were informative and constantly kept me up to date about where my package was throughout the whole process. I would recommend Shopping In Japan for watch lovers.
December 21, 2025
Smooth easy to navigate website with…
Smooth easy to navigate website with plenty of detail on watches displayed, easy payment process and fast secure shipping
December 18, 2025
Amazing seller, even more amazing support
It was the first time buying something from them and japan but for sure it wont the last. The customer support is amazing and helped me out with every detail i needed. Overall 10/10 experience, the watch genuine, with all accessories and packing.
December 31, 2025
Unprompted review
Watch Purchase from The Neterlands
Ordering was a very easy and clear process. The article was exactly as described. Delivery costs and timing were clear and accurate, quite impressive given the order was timed for delivery over the Christmas period.
Any delays were purely due to local customs procedures and busy time.
December 16, 2025
Fantastic customer service and communication
Fantastic customer service and communication. The tracking info was updated all along the way, and my watches arrived prompted and in excellent shape.
I will be a repeat customer and will recommend to others!
December 16, 2025
Great shopping experience and excellent customer support
I truly recommend ShoppinginJapan.net. I had an excellent experience when buying a limited edition Edifice wristwatch, as the package was not delivered to me directly, since there were some special circumstances. Thus, the assistance provided by customer support, Ms. Erika san, was great! The package arrived on time and it was delivered accordingly. Thanks!
December 27, 2025
Unprompted review
Great service and quick respons
December 6, 2025
Such a wonderful experience
Such a wonderful experience! Fast delivery, beautiful packaging, and I loved the discount for next time and the sweet gifts from Japan. I totally recommend this store and can't wait to order again!
October 27, 2025
Unprompted review
Watch is amazing for my fiance
Watch is amazing for my fiance, a nice Christmas gift for him.
December 4, 2025
Very easy to order the product and…
Very easy to order the product and after the handling and communication was very good and clear.
Only how to make the payment for the product cna be confusing a si had to sent a email to be sure that my payment was recieved by the right company and I would recieve my product.
December 2, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.