The Shirt PlugsReviews 

302
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the retro jerseys, noting their excellent fabric and overall craftsmanship. Many appreciate the wide selection of shirts available, making it a go-to place for unique and nostalgic items. The customer service is frequently highlighted as fantastic, with people commending the quick responses, politeness, and willingness to resolve issues. However, some people mentioned significant issues with delivery times, experiencing long waits and a lack of communication regarding shipping status. A few customers also reported problems with sizing, finding shirts to be much smaller than expected, and some were dissatisfied with the customer service when trying to resolve these issues, citing unhelpful or dismissive responses.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the top-notch and incredible... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the top-notch... See more

Order

Customers consistently note ambiguous experiences with order, with some praising the simple ordering process,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing frustration over long wait... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as friendly, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loads of choice especially if like me you love Serie A shirts from the 1990s. Good quality and delivery communication but MUCH smaller than expected - go 1 or 2 sizes up at least. The reason I say t... See more

Rated 5 out of 5 stars

Ordered several shirts and in one word fantastic, good quality and a wide choice of many shirts from the past. Quick response on Instagram to requests for a shirt (Jamaica away 1998), which was post... See more

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more


Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.


Contact info

4.1

Great

TrustScore 4 out of 5

302 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(302)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beyond Amazing Customer Service

This business has an amazing customer support team and great product (soccer/football apparel). My order was misdelivered, totally the parcel carriers fault. As soon as I reached out to shirt plugs, they resent my order before there was a resolution and then helped me fight the parcel carrier for a refund. 100/10

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very high-quality products

Very high-quality products, made and packaged with care and backed up by the live chat feature on the website which is responsive, accurate, and provides peace of mind. Highly recommend.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The shirt plugs are goated

The quality is amazing, the prices are too and now they selling footballs? It's the best site I've seen in years much love and thanks for the shirts 🙏

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and the customer service is fantastic. I’ll definitely keep ordering more! 😊

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

These kits are absolutely phenomenal

These kits are absolutely phenomenal. I ordered 3 retro Roma kits from the 90s and these are faultless, perfectly and professionally made at a price that I don't have to mortgage my house to buy. 10/10 will be buying again.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Class shirts

Class shirts. Delivered quick. Wasn’t sure whether to go with the size advice but glad I did as they fit perfectly for me ordering a size bigger than I usually would

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Look no further for your retro tops

The best place for retro shirts on the internet from a lover of all things retro…ordered a Roma 3rd too from 91/92 season….quality and fit is top drawer, will order of site again 100%…range of tops is also unbelievable

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

The place for a beautiful jersey from the past

Ordered several shirts and in one word fantastic, good quality and a wide choice of many shirts from the past. Quick response on Instagram to requests for a shirt (Jamaica away 1998), which was posted in the webshop the same day.

The Shirt Plugs is the place for anyone looking for beautiful shirts from the rich football history!

August 8, 2025
Unprompted review

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