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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

SCAM!!!!!!

SCAM!!! I placed my order on April 20. On May 4th I realized I haven't received any package or any email with tracking number. I emailed them on May 4 they replied a couple hours later saying they are on vacation from 4/8 to 5/7. That's a long vacation. Today is May 12 and when I click on the tracking on the Shop App it now says NO ORDER FOUND. Good thing I already called my bank yesterday and started the process of trying to get my money back.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Skip fast fashion, Shop Soft Lana

I got five sets and two tops, they are soooo cute. Shipping was timely considering all pieces are handmade, and the packaging is as cute as the pieces themselves. I also appreciated the free tote bag included.

I am more than happy to spend a little more to support a small business--although the prices here are actually on par with most coquette brands!--where I know who's making the items. The story behind the brand is really touching. As the daughter of immigrant parents who always put their children and their work before themselves, I really relate to the founder and her mom!

Definitely recommend.

May 30, 2024
Unprompted review

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