Good Day, Hi , It was a great experienced ,Thank you so much for a quick response for my concerns for helping me for my cancellation and refund process although out. I’m not using always this... See more
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For the app intellecto kids that I subscribed to is very helpful but when I thought it was a one off thing. I didnt know that my card would be charged from time to time. The last deduction was about $... See more
I recently had a positive experience with Shoptoyjoy.com when I needed to process a refund for my order. Carmen from escalation team was incredibly helpful throughout the process. She was prompt in ad... See more
Nicholan from the kitchen chef team contacted me and was very good with his communication and what needed to be done. I thank Nicholan and his team for the help given with my issue, it was very much a... See more
4.3
Excellent
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Problem solved
November 21, 2024
Unprompted review
ABSOLUTE SCAM !
ABSOLUTE SCAM !! Only gave one star because there was no option for zero stars !! Absolute con, thought I was buying Steven brown Artwork, but once I paid I got an email to say i had subscribed to shoptoyjoy ! They even used the correct Steven brown page. I emailed immediately to say I want my goods. They said because I authorised payment in bank I would have to go through bank. I raised a complaint ticket with them and keep getting the message someone will get back to me. The ticket has now expired. And I still have to wait 14 days according to the bank to give them time to rectify. DO NOT BUY
October 26, 2024
Unprompted review
Is because they came back to to cancel the debit order
I m fine the savices . I want to cancel.
August 8, 2024
Unprompted review
It was a great experience.Supporting…
It was a great experience.Supporting team with a very reasonable prices
August 28, 2024
Unprompted review
My experience
I have had a good experience and good treatment to help me solve some problems I had.
Edith contacted me ans provided me a excellent service.
October 25, 2024
Unprompted review
Une communication active et efficace.
October 21, 2024
Unprompted review
Excellent support
They have very good service and kindly customer care!
October 18, 2024
Unprompted review
Edith was very helpful and help me…
Edith was very helpful and help me solve my query!
August 1, 2024
Unprompted review
I want to cancel my contract
October 12, 2024
Unprompted review
Incredible customer service
Incredible customer service. 4 mails written out for an immediate cancellation and each time I get a subscription change instead of a subscription cancellation. Disrespectful, how dealing with customers. Never again with Shoptoyjoy!
October 5, 2024
Unprompted review
Its great so far and thank you guys for…
Its great so far and thank you guys for refunding my money appreciate that all.
September 28, 2024
Unprompted review
Great assistance
September 27, 2024
Unprompted review
Thanks Eugene for the assistance
August 23, 2024
Unprompted review
Duplicitous lying thieving scumbags
Having asked for a refund I was told I would get a partial refund now but would only get a full refund if I changed my previous review on trust pilot to a favourable one, well they can do one they are lying thieving scumbags who sign you up to their dodgy website without your knowledge by false advertising on Facebook i would strongly recommend that everyone should have absolutely nothing to do with these thieves and if it had been possible I would have given them a rating of minus 5 stars
August 27, 2024
Unprompted review
They are a very usefull company I…
They are a very usefull company I enjoyed shopping with them and there customer service are excellent,good service
August 2, 2024
Unprompted review
This is a case of fraud
This is a case of fraud. I originally bought something on a completely different site, but suddenly took out a subscription with this store. They now want to debit almost €43 every 14 days. Hands off!
August 20, 2024
Unprompted review
This is the best web site I ever meet…
This is the best web site I ever meet 👌🔥🔥, everything is nice out here
August 16, 2024
Unprompted review
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