ShopVidi Reviews 510

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of the products, often highlighting specific items like blind boxes and keychains for their excellent condition and appeal. The ordering process is frequently described as smooth, reliable, and easy to navigate, with many appreciating the wide variety of unique and trendy items available. Reviewers also commend the fast shipping and careful packaging, ensuring products arrive in perfect condition. The customer service is consistently lauded for being helpful, responsive, and proactive, with many individuals singling out specific representatives for their exceptional support and communication skills. However, some people mentioned wishing for clearer information regarding synthetic materials in products, as it can be confusing for customers. Additionally, one reviewer reported receiving an order with missing and damaged products.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality and authenticity of items, such... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, with many items arriving in perfect condition... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the ordering... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been buying blind boxes from Ann Lopez at Shop Vidi. Her recommendations have been excellent and sold through quickly. She recently recommended PEPPER JOY and it has sold as fast or faster tha... See more

Rated 5 out of 5 stars

We started using Shopvidi this year and their blind boxes have opened up a whole new product category at our shop that has been selling very well. They do a good job of carrying products that fit curr... See more

Rated 5 out of 5 stars

We’ve been buying direct with ShopVidi for several months. Our account rep (Nina) has been great. She’s extremely fast and responsive to our messages and helps to get us the answer’s we’re needing in... See more

Rated 5 out of 5 stars

Shop Vidi gave us the opportunity to try out Baby Three blind boxes with our customers, which was fantastic! We are expanding this category in our business and it was really helpful to see what peopl... See more


Company details

  1. Wholesale Market
  2. Anime Club
  3. Collectibles Store
  4. Doll Store
  5. Model Shop

Written by the company

ShopVidi - Wholesale Like a Big Box. Your One-Stop Shop for Wholesale Trendy IP and Branded Lifestyle Goods. ShopVidi specializes in providing a seamless B2B wholesale platform for trendy IP and branded lifestyle goods. Our core focus is on designer toys and blind box products. With a vast selection of high-quality, authentic merchandise, we help brands and retailers access the hottest products on the market with competitive pricing and efficient logistics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

510 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Product seems ok

Product seems ok. Wholesale side was pretty straightforward with much help from Ms. Lopez. However, I still have to see how the product sells.

January 2, 2025
Unprompted review
Rated 4 out of 5 stars

Awesome Camping Products from FEIWOODGEAR

I worked with Nina and was able to receive many camping products. The products arrived super quickly and appear to be great quality! I am looking forward to summertime when we should have more space to fully display some products, but in the meantime I think they will be well received. My only feedback is I wish that there was more information about what is inside the different awning/tent bags, and maybe a picture on the tag so when there is not space to set the products up they can still be looked at!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

We love Winsons Slime

We love Winsons Slime! The berries ice cream slime was a perfect addition to the store! The aroma of the slime is tantalizing and a sure winner in our book. Thank you Nina and Vidishop!

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Relentless sales agents who will not stop calling

Signed up to add some blind boxes for my shop. Since then they have called me multiple times each and every day for a review. I did a review with pics but they still call every freaking day. I told the rep I was having an operation and would be out for two weeks. My staff doesn't have time to tell them not to call multiple times and I don't need to have them call me when I'm trying to rest up. Worst customer experience I have ever had. Sign up at your own risk or if you're lonely and need someone to talk to multiple times a day.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Working With Nina made my experience…

Working With Nina made my experience shopping with Shopvidi very easy. They Communicate well, know the products well. I Received the Baby three blind boxes, and added them to my toy Collection...I have been getting a few customers looking at them, but haven't sold any as of yet!!!! Hope they are Grest Sellers, if they are, I will order more.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

I tried Nelko Bluetooth thermal label…

I tried Nelko Bluetooth thermal label maker and I really love it! No ink needed and I'm not really sure yet about the label prices. However, it's really easy to use and very convenient. Special shout to Sarah Shopvidi she's as always a big help and very kind person. Thanks

December 22, 2024
Rated 5 out of 5 stars

Ann is an amazing sales rep

Ann is an amazing sales rep that has us I. Mind whenever there is free trials to test products. I did like this model of stick vacuum that comes with the pet hair removal. This model is way better than the last stick vac, higher quality

December 6, 2024
Unprompted review
Rated 4 out of 5 stars

I was hesitant to try the free trial of…

I was hesitant to try the free trial of the baby three items. They are very similar to the Labubu items from Pop Mart. But the brand recognition is just not there yet. Items shipped and arrived in just a matter of days. No issues with shipping. I don't think these items are a fit for my shop but there are other items they carry which may fit better.

January 3, 2025
Unprompted review
Rated 4 out of 5 stars

I was hesitant to try the free trial of…

I was hesitant to try the free trial of Calembou blind boxes, but was eventually talked into it. I didn't feel like they'd be a good fit for my mostly wooden, higher end boutique toy store, and I believe I was probably right. I put the boxes out with dolls first (we carry higher end European brand dolls). None sold there so I moved them to the more teen area but so far no luck. It's only been a week and a half so I'll give it a little more time, but I really doubt it's a good fit for my shop. There also wasn't any protective packaging in the shipment boxes so a lot of the blind boxes arrived damaged.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

I don't know why some people think they…

I don't know why some people think they are not real. But on the contrary, they are a respectable company. I have been dealing with them for a while and I would like to thank Leilani for the good treatment.

December 28, 2024
Unprompted review

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