ShopVidi Reviews 510

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and authenticity of the products, often highlighting specific items like blind boxes and keychains for their excellent condition and appeal. The ordering process is frequently described as smooth, reliable, and easy to navigate, with many appreciating the wide variety of unique and trendy items available. Reviewers also commend the fast shipping and careful packaging, ensuring products arrive in perfect condition. The customer service is consistently lauded for being helpful, responsive, and proactive, with many individuals singling out specific representatives for their exceptional support and communication skills. However, some people mentioned wishing for clearer information regarding synthetic materials in products, as it can be confusing for customers. Additionally, one reviewer reported receiving an order with missing and damaged products.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality and authenticity of items, such... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, with many items arriving in perfect condition... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the ordering... See more

Customer service

Customers consistently report positive experiences with customer service, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been buying blind boxes from Ann Lopez at Shop Vidi. Her recommendations have been excellent and sold through quickly. She recently recommended PEPPER JOY and it has sold as fast or faster tha... See more

Rated 5 out of 5 stars

We started using Shopvidi this year and their blind boxes have opened up a whole new product category at our shop that has been selling very well. They do a good job of carrying products that fit curr... See more

Rated 5 out of 5 stars

We’ve been buying direct with ShopVidi for several months. Our account rep (Nina) has been great. She’s extremely fast and responsive to our messages and helps to get us the answer’s we’re needing in... See more

Rated 5 out of 5 stars

Shop Vidi gave us the opportunity to try out Baby Three blind boxes with our customers, which was fantastic! We are expanding this category in our business and it was really helpful to see what peopl... See more


Company details

  1. Wholesale Market
  2. Anime Club
  3. Collectibles Store
  4. Doll Store
  5. Model Shop

Written by the company

ShopVidi - Wholesale Like a Big Box. Your One-Stop Shop for Wholesale Trendy IP and Branded Lifestyle Goods. ShopVidi specializes in providing a seamless B2B wholesale platform for trendy IP and branded lifestyle goods. Our core focus is on designer toys and blind box products. With a vast selection of high-quality, authentic merchandise, we help brands and retailers access the hottest products on the market with competitive pricing and efficient logistics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

510 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Calembou blind boxes

We decided to try the Calembou blind box free trial in our brick and mortar store. They are cute and interesting but unfortunately, I believe they are on the high end of what a customer would like to spend while shopping in that space. The brand recognition is just not there. Hopefully in the future, this problem will be mitigated and they do well.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service

We ordered kemelife toys to carry in our toy gallery in Fishtown / Philadelphia . They arrived quickly and are a great addition to the store. Customersive them

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

SmartPet, Quality and Value

After receiving our order of SmartPet professional dog training collars we were surprised at what a great quality and value the entire line was. Thanks to our sales rep. Jhaspher who made sure we were well taken care of and all of questions were answered. He was very helpful. We are pleased with durability of the collars, and the affordable pricing makes that more of sweet deal. Thanks.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

They are great to work with and easy to…

They are great to work with and easy to get a hold of. Wide selection of nice products. Checkout process is smooth and seamless. We got some bird feeders, they are beautiful, work well, and our customers are liking them too. We will be ordering more soon, as well as other products.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service consistent

Great customer service consistent, help great explanation for the product, very patient. Greatly appreciate it miss ann in the telemarketing team
Outstanding customer service will recommend*****

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ditoi face towels and Nina, the Shopvidi sales rep

The sales representative, Nina, provided us an excellent explanation of what Ditoi face towels can be used for. Since we received the shipment, most customers that bought it highly recommended it. They even sent their friends to our store to buy it. According to one the customers or users of the product, it is a more sanitized way of removing makeup since it’s disposable. Customer often doesn’t like to use face towels at the hotels while on vacations.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

So far, so good

We got our free sample bundle from one of the ShopVidi brands. Jhaspher was helpful in getting everything set up and we received the items quickly. The price points seem reasonable and the products look nice.

We haven't had the products for long enough to get feedback on the quality yet.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

My rep TJ Marlins was very helpful. I received exactly what I was supposed to and it arrived quickly. A++

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Items

I tried this company for the free order and then found other great items on their site. Their shipments are fast and they have great communication and recommendations.

December 4, 2024
Unprompted review

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