Shopwillbeauty Reviews 101

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been eyeing this shop for quite awhile, but haven't committed. When I saw that there was a ready to ship human unit available, I figured it would be a great time to experience it. I am astounded... See more

Rated 2 out of 5 stars

I replied to the email how you’re supposed to attach the headband. Does it go right on your scalp or do you put it over a cap and if it goes on your scalp does that hurt when you try to take it off? I... See more

Rated 2 out of 5 stars

I purchased the melting spray set with three snatch proof bands in transparent skin tone. I received three varying skin tones. Upon opening the package, I reached out to WSB about the incorrect order,... See more

Rated 4 out of 5 stars

The only reason I'm giving 4 instead of the full 5 is because yes I can definitely pull on my wig without it coming off or lifting! The hold is definitely stronger than any glue I've tried before! But... See more


Contact info

3.0

Average

TrustScore 3 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

There is nothing really wrong

There is nothing really wrong, but it’s like every other wig grip. I was expecting a better wig grip than I already have and it’s like the one I already own. I have a problem with wigs staying on my head and I was hoping this wig grip would help my wigs stay on better than the regular wig grips that I own and this is just like all the other way grips that I own that’s all it’s just average nothing special about it

July 31, 2023
Rated 5 out of 5 stars

Wig glue, band, melting spray

I ordered the wig glue, wig glue remover, melting spray and melting band they are all great quality. Also I received my package very fast with updates as soon as anything changed. I placed my order on a Thursday and received it on Monday very fast

June 27, 2023
Rated 1 out of 5 stars

Worst purchase i’ve ever made

I was extremely dissatisfied with the wig I purchased from this company. I’ve never written a review before, but this was so disappointing that I had to share my experience and warn you to think twice before buying from here.

i purchased the platinum blonde 18in. wig and when it arrived it was EXTREMELY bleach damaged and frizzy.. the worst hair quality i’ve ever seen and felt. I’ve spent almost an entire year working to fix this wig on my free time & I have saved up money on products trying to fix this thing. I did a ton of research and purchased the whole “extreme bleach recovery” line from Redken, bought Olaplex oil for the ends, amika “the cure” deep conditioner and leave in treatments. NOTHING had worked to reverse the damage & I had to teach myself how to trim and cut this wig ( i purchased thinning shears and scissors, as well and a wig stand). I have officially given up today and decided to post this review. So much hair has fallen out and this frizz isn’t going away ANYTIME soon. Please do better @shopwillbeauty.

August 22, 2022
Rated 5 out of 5 stars

The stripes are wonderful

The stripes are wonderful. But it would be helpful to include instructions as to how to remove them or what products to use to release the stripes. But, I love the product and will reorder. I received them quickly.

April 26, 2023
Rated 5 out of 5 stars

Custom Colour

I contacted SWB because I wanted a custom colour. After sending a photo of the colour I wanted, Will was very honest and upfront and told me he may not get it exact but he could get it pretty close.
I just got my unit in today and I love the colour! He came pretty close. He even went as far as to send an extra envelope and shipping label just incase I wanted him to work the colour out a bit more. That little bit was above and beyond. I’m very happy and thrilled with the colour as it stands so I won’t need to use the extra shipping label.

Thank you so much, Will!

March 15, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look