I think Shore Excursions is great, however, my most recent issue was the poor follow up when I had requested some specific information. I was promised call backs three times and never got them. The... See more
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Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.
Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.
Written by the company

- We are committed to offering you the best excursions so you can enjoy your vacation experience.
- -Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship
Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship
24/7 Traveler Support - We have never had a customer miss their ship!
Contact info
1560 Sawgrass Corporate Parkway, Suite 120, 33323, Sunrise, United States
- 866.999.6590
- Info@ShoreEx.com
- shoreexcursionsgroup.com
Save up to 40% on Shore Excursions!
No history of asking for reviews
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Replied to 64% of negative reviews
Typically replies within 1 week
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Online app is buggy
Great experiment purchasing Excursions
Very easy as it links your cruise itinerary to the excursions available by day and you can easily find start times, duration so you can plan your day. Easy to choose, easy check out, clear pricing, it's great!

Reply from Shore Excursions Group
Antigua Experience
I was not aware that I would not receive the tickets for several days after booking and that I need to print them out. We were already on the ship and did not have WiFi so we had to set up WiFi and printing that added to the cost.
The excursion boarding was disorganized, printed signs indicating where the different tours should line up would have been helpful.
We were to see a pineapple plantation but all we saw was dirt and a few very small plants, we were told that someone had pulled the plants out and they need to be restarted.
Tour guide was very crude with his stories of his sex life.He had the bus pull over at the side of the road so he could order his lunch.

Reply from Shore Excursions Group
Better tours and less money than cruiseline…
Better tours and less money than cruise line.

Reply from Shore Excursions Group
Poor Tour. Stay at the BEACH!
Locating the tour guide was quite difficult. The Tour Van was at best, scary considering its condition both inside & outside. Also, way OVERPRICED even without the issues I previously noted.

Reply from Shore Excursions Group
Great reviews and details about all the…
Great reviews and details about all the excursions available. Have booked thru this site a few other times. never disappointed.

Reply from Shore Excursions Group

Reply from Shore Excursions Group
Great description of excursions and…
Great description of excursions and easy to use website. We've ordered previous group excursions before and ended up with private tours.

Reply from Shore Excursions Group
Tour of Old/New San Juan, Puerto Rico
Great Tour. Our guide "Little Junior" was fantastic. Knowledgeable, friendly and flexible. We enjoyed our tour so much we are thinking of returning to Puerto Rico for an extended stay in the future.

Reply from Shore Excursions Group
Easy and quick
No problem booking excursion.
Was told to use site
Was told to use site, looks good was promised a 5% discount with referral. However there was no box to enter the code. TFT5
Kind of a false promise, otherwise it looks promising

Reply from Shore Excursions Group
First time using Shore Excursion Group
First time using Shore Excursion Group. Received good reviews from friends.
Looking forward to using you again on our
Hawaii cruise in November.

Reply from Shore Excursions Group
Printing required, but it's not printable
You tell me to print this and bring it with me, yet it's not printable.

Reply from Shore Excursions Group
Quick & easy
Quick & easy! Have used Shore Excursion Group many times in the past & will continue to do so!

Reply from Shore Excursions Group
Shore Excursions Group is a scam
Shore Excursions Group feels like a scam. A trip to The Baths - poorly organized, far too many people, awful. An hour to “hike” to the beach was an hour of standing around while 120 people attempted to make their way on the trail that should’ve taken 15-20 min to walk. Better off getting a private taxi and waiting for the lull in tourists. Absolute waste of money and time.
It’s a total money grab from a broker too. So the local companies don’t get your full tour fee. In fact. The upcharge is more than double. And. The refund/cancel/change policy is practically nonexistent. Local water sport company even advised us to never use this company again and stressed that the businesses have just as many issues working with this company.

Reply from Shore Excursions Group
Easy to navigate website
Easy to navigate website. Loved that it remembered our cruise, every time I pulled it up.

Reply from Shore Excursions Group
Customer information boxes for scuba diving could use improvement
Great information, clear and concise website. My concern is I was booking a dive charter. It is understandable that you require personal details of everyone diving, such as certification agency, certification levels, certification numbers etc. Instead of having two lines where you can type in information, there should be dedicated boxes for each line item that you are asking about. I feel that this would make the data entry easier cleaner to read.

Reply from Shore Excursions Group
We love our agent
We love our agent, Andrea, she is the best and why we use CruisesOnly
Cockerham Anniversary
the cruise itself was marvelous. We joined my brother-in-llaw the Fredricks reunion. the excursion that we had booked thru the travel agent was not posted with our package so we never went on one. our travel agent was with Vaction to go, other than that we enjoyed the 7 days out.
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