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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, often highlighting how well they maintain drink temperatures, keeping beverages cold for extended periods or hot for hours. Many people appreciate the attractive designs and colors available, finding the items both functional and aesthetically pleasing. However, some customers experienced issues with customer service, describing it as unhelpful or slow to respond to concerns about product defects or order problems. There were also occasional reports of products not performing as expected, such as bottles leaking or food flasks failing to keep food warm for a sufficient duration. Additionally, a few individuals noted that some products, like certain cups, were not compatible with standard car cup holders.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent build quality and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express... See more

Order

Clients share ambiguous opinions on order experiences. Some customers found the ordering process easy and... See more

Value for money

Reviewers mention ambiguous feedback about value for money. While some customers praise the products as... See more

Based on these reviews

Rated 4 out of 5 stars

I bought a SHO cup several months ago. I now have 6. They are so good its turning into a bit of an addiction buying them. The patterned cups are particularly lovely and I get alot of compliments when... See more

Rated 4 out of 5 stars

I’ve had a black leopard Calix coffee cup for a while and love it so have had the cream coloured version for my birthday. Love them, they keep my coffee hot for hours but the hole in the lid means if... See more

Rated 3 out of 5 stars

I bought a Calix cup in the Halloween design, which LOOKS gorgeous, but the lids are awful! The metal straw/lid is really impractical, and the 'hot' lid isnt suitable for hot drinks as....in their wor... See more

Rated 5 out of 5 stars

Excellent quality products and brilliant customer service. Needed a replacement lid for a cup but they don't sell them on their site, however contacted customer service and they sorted a replacement o... See more


Company details

  1. Clothing Store

Information provided by various external sources

Hello! We're SHO and we're all about delivering value to everyone we encounter. We do this by providing really useful products, by focusing on delivering the best customer service known to man(!) and by donating 10% of our profits to a lovely charity c...


Contact info

3.8

Great

TrustScore 4 out of 5

427 reviews

5-star
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Rated 5 out of 5 stars

A daily go to cup - 2 cups gives me my daily fluid intake!

A reliable, long lasting go to coffee cup that I teach for every day for all my drinks.
Keeps drinks warm or cool for a whole working day and two full cups give me my daily fluid intake. Comfortable to drink from and hold, fits into my car cup holder easily , very easy to clean and after sales advice spot on.
Thank you for providing such a fabulous stylish and useful flask that is compatible with many other products you sell!

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

SHO products

The quality of product is amazing it literally does what it says. I use all my different products all the time for hot & cold, I wouldn’t buy any other make again thank you SHO

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

I have a Sho Pacto and love it

I have a Sho Pacto and love it!

I love my little cup, working in a GP surgery my coffee has to last for hours between breaks and it does just that, I love the look and feel of the cup and fits in my hand perfectly. I've bought water bottles and their food canteens as gifts for colleagues and they love them too.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

I love the SHO products

I love the SHO products and have a number of items. They keep my hot drinks hot and cold drinks cold.
Really impressed with the new XL tumbler and with ice in kept cold for 36hrs!!! This latest purchase include a new slider lid for my original Calix and a cup for a friend.
Great helpful customer service too

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Love SHO products

Love SHO products, I’ve been a customer for a while now and never had any issues at all. The flasks keep food and drinks hot throughout the day, and I still drink my 7am coffee at 6pm when I finally get home having left it on the kitchen side ! It’s still warm 😁
I’ve also bought them for my daughter at uni and she uses hers every day, thank you SHO !

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Have bought food flask and 2 coffee…

Have bought food flask and 2 coffee mugs with lids to help when I have knee replacement. Easier to carry when I am using crutches.
Delighted with them all. In fact using coffee mugs all the time. Feel so nice in your hand.
Imagine I will buy other products from SHO, why wouldn’t I when I’m so happy with them?

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

SHO Guzzler

Bought a Guzzler - brilliant design and no other water bottle I own keeps water as cold as this one for as long. Coating on it sturdy too. Love it

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company! SHOA

Fantastic company!
Quality products. My drink stays hot for 5-6 hours, actually hot.
Great choices.
Easy to navigate website
Wonderful communication
Rapid delivery.
What's not to love!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Bought couple of bottle for keeping…

Bought couple of bottle for keeping water warm for baby bottles and they do exactly that still over 73deg after 6 hours! I now have 2 small bottles 4 500ml with gorgeous patters and flask not tired it hot yet but great for keeping salad and pasta salad cold! And lastly a lovely calix cup keeps my coffee hot!!! Love the designs

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

I received my Sho bottle as a birthday…

I received my Sho bottle as a birthday gift after using shop bought plastic bottles for years. The plastic would eventually damage in some way so I was always buying new bottles. With my new Sho bottle I believe I have found the perfect bottle. I love to drink cold water and I’ve found the Sho bottle keeps my water as cold as when I first filled it. They are super easy to wash just using a bottle brush.
If you havnt tried Sho bottles yet then you don’t know what you are missing. They are amazing. Thank you Sho

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

I really like the bottles and use them…

I really like the bottles and use them all the time. In fact, the whole family uses them. They're a great alternative to bottled water for staying hydrated. They're not too heavy so easy to carry around and come in various sizes. Most of all the are well made and last well. Mine have been dropped and some I had for several years and they still look good as new. I feel good because I am hydrated and I did my bit, hundreds of plastic bottles I didn't use. And the one time something did go wrong, it was fixed quickly and generously.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

The ordering is so easy and the…

The ordering is so easy and the products are excellent we have a food flask which keep my daughter pasta hot till dinner time and as a family we have a sports bottle each which we all love to keep our water cold plus I love calix cup where I can interchange the lids for my hot coffee or iced coffee ☕️

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Have ordered several times from here and never been disappointed. One of the bottles I have had a few years and use daily and still looks brand new......fabulous products

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Love sho products

Love sho products, I have the sports bottle, the guzzler and a 500ml bee bottle. They are great, they keep my drinks cold for hours which is great for work where it's hot so it help keep me hydrated. They look great and are well made

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Very good products and company

I've bought several bottles from SHO - the Guzzler, 250ml, 500ml, the new tumbler, pacto, calix, flexi. They are all VERY GOOD QUALITY - none have leaked, they keep things hot or cold as they say they do, lovely range of colours and they feel good in your hand. I once had a handle on a lid break (possibly my fault) and was sent a whole new bottle no questions asked. I can't believe some of the reviews I've seen on here - customer service is excellent. Prices and delivery times are too. No complaints from me and there's a whole community of loyal customers on a facebook group with suggestions and swaps. The company frequently have special offers and freebies.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great bottles

I have lots of SHO bottles and they are fab for keeping drinks cold all day or hot all day. I use the bottles every day for work they are perfect.

July 25, 2024
Unprompted review

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