Shower Part Reviews 899

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its exceptional service, highlighting the helpfulness of the staff in identifying correct parts, even for older or obscure shower models. Many people appreciate the extensive product range, competitive pricing, and the convenience of fast, often free, next-day delivery. Consumers consistently report that the parts fit perfectly, saving them significant expense and hassle. However, some customers also noted that while the service was excellent, a few items were perceived as overpriced for their quality, such as a plastic hook bracket. Additionally, a small number of people experienced issues with returns or communication, mentioning that a part they sent back was not recognized by the company, or that direct phone contact was unavailable.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the company for going above and beyond... See more

Delivery service

Consumers express high satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering, with... See more

Price

Customers had positive experiences with price, often describing them as very reasonable, competitive, and... See more

Based on these reviews

Rated 5 out of 5 stars

Faultless service from the Shower Part Team. Searched for parts for a old shower cubicle, specifically the runners for the door. Found exactly what I was looking for. Always have doubts about using si... See more

Rated 5 out of 5 stars

Had two faulty top rollers on a twenty year old sliding shower door which was still in perfect condition apart from the rollers. The spare parts I needed were very hard to find until I discovered show... See more

Rated 5 out of 5 stars

I’d trawled all round my home town looking for replacement roller fixings for my quadrant shower but had no luck. I ordered from showerpart who offer the most amazing help by looking at your photos an... See more

Rated 5 out of 5 stars

My order if a glass door shower handle arrived promptly, is solid and fitted (as I had measured it against the web site specifications) perfectly. I particularly wanted a round design and enjoy not ge... See more


Company details

  1. Plumber
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Home Improvement Store
  5. Shower Door Shop

About Shower Part

Written by the company

Showerpart Logo

The UK's Replacement Shower Door Rollers Specialists.


About Us

Indre the Founder started the business back in 2007, making it a Limited Company in 2011. Since then, she has built it up over the past years with sheer grit, hard work and determination. This has enabled her to employ a small friendly team to help deliver good products, expert advice and excellent customer service. Based in beautiful Cornwall, Shower Part has a purpose-built warehouse and office, a short distance from the beach, where we dispatch all our goods.

Showerpart Warehouse


Delivery

We deliver Worldwide and offer same day dispatch on all orders placed before 2pm on Mon to Fri. UK orders also benefit from FREE first-class delivery. If you happen to live local, you are also more than welcome to visit our warehouse. For peace of mind, we also offer a 30 day no quibble refund policy. Please see our website for further details.


Customer Service

Our website (www.showerpart.co.uk) is available to purchase goods 24/7 for your convenience. Our staff can help with any advice or issues you may have during the hours of Monday to Friday, 9am – 5pm. We offer a free part matching service, with diagrams and guides to help you find the correct part, first time every time. Our listings have clear descriptions, images and product videos and we also have tutorial videos to support you, including how to measure your part and our How do I fit my shower rollers in less than 60 seconds? which has been viewed more than 187k times!

 

Products

Products

All our products are brand new and high quality. We also try and keep our retail costs as low as possible for our customers, with the smallest of margins between our costs and yours. We are continually looking to source new products and use new manufacturers to create a bigger variety to our customers.


We supply a variety of shower parts including:


We stock a number of compatible brands including:

And many more!!


Contact Us

If you need any further assistance, please do not hesitate to contact us at info@showerpart.co.uk. In addition to Trustpilot we have over 40k positive reviews on ebay and over 3k product reviews on our website and we appreciate every single one.


Contact info

4.9

Excellent

TrustScore 5 out of 5

899 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Shower Part are one of the best…

Shower Part are one of the best companies I have ever dealt with. Jo responded very quickly to my email with recommendations. Rod at Shower Part matched my Shower door rollers. I needed an extra bit of advice and again, great aftercare. I would highly recommend this company, they go above and beyond to help you. Thank you all at Shower Part. Christine

March 19, 2026
Rated 5 out of 5 stars

Shower Parts recommended

Website was easy to navigate and find replacement part which arrived in a few days.Price was very reasonable and in future will use Shower.Part again when needed.

March 19, 2026
Rated 5 out of 5 stars

Would like to say a big thankyou

Would like to say a big thankyou. I’d been having difficulty finding matching shower wheels to replace on my curved shower. I used your matching service and emailed shower parts with the measurements. They provided the closest match that they could and I ordered. It only took a few days delivery but was over a bank holiday period too. We managed to successfully refit shower screen. A big thankyou 🙌

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Top Class Service

Have used this company before so it was natural to use them again.
Fantastic service - ordered some roller wheels for top of shower door on Sunday - parts arrived Tuesday !! Can't beat that !!!
Excellent service. Would not hesitate to recommend them. Package also had tracking number and post was free - what's not to like ?
So nice, in this day and age, to deal with a company without experiencing any hassle or problems.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered replacement rollers for my quadrant shower

Ordered replacement rollers for my quadrant shower which arrived next day. Unfortunately I had ordered the wrong size. A quick email to them to confirm it was okay to return them and reordered the correct ones. Next day new ones arrived and I returned the original ones. Paypal account was credited next day. Brilliant service from this company, price far below manufacturers price. Would highly recommend.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Finally sorted my shower thanks to Shower partltd

I required help with which part to order.
I provided photos of the old part and measurments. I was advised which one would be suitable.
I ordered the part it was delivered the next day.
Received great Service all around.
I'm so happy my shower door is working on runners as it should.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, good advice with excellent results

I hopped on the site thinking I knew what I was doing - when it turns out I didn’t know what I was doing - I got in touch with their part matching team and they were so so helpful, not only in recommending the correct product but also in helping me return the original (wrong) product I had ordered. Quick delivery, good advice and excellent results.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Have ordered the shower part from you before and had a very positive experience with you. Delivery on time and great value for money.

February 4, 2026
Unprompted review

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