Shower Wheels UK Reviews 3,726

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often noting their high quality and perfect fit. Many people highlight the efficient delivery service, with orders frequently arriving quickly, often the next day, and sometimes even sooner than expected. The ordering process is described as easy, supported by a helpful website and responsive customer service that assists in identifying the correct parts. However, some customers also noted occasional issues with delivery times, with a few experiencing delays. A small number of people mentioned receiving incorrect parts or items that didn't fit as expected, though the company's customer service generally helped resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and perfect... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Many customers... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of products,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with clear... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent experience. Quick and helpful response from WhatsApp, offered 2 products (manufacturers and own product) with links. Answered a few nervous questions about the size but assured me if they di... See more

Rated 5 out of 5 stars

I thought the whole process was seamless. Especially over festive period. I mismeasured and intially ordered the wrong size rollers. I wnet on the Whats App and the replies were quick amd efficient. I... See more

Rated 5 out of 5 stars

I started from the point of not knowing anything whatsoever about how sliding shower doors are fitted. Once I found the Shower Wheels website I was able to find the exact roller I needed from the hun... See more

Rated 5 out of 5 stars

Brilliant for finding replacement parts that you’d never think you’d be able to locate! Filter system helps you identify the correct part. Easy to order, emails keep you updated with the order progres... See more


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Shower Door Shop

About Shower Wheels UK

Written by the company

The leading supplier of shower door rollers in the UK.

We make it very easy for you to find your exact shower wheel on our website with easy-to-use tick boxes to narrow down the search.

If you would like to send a photo of your roller in, we provide several ways of doing that easily including Whatsapp.

We also have a friendly and knowledgeable team on the end of the phone you can speak to an expert.

Free UK Delivery

Written by the company

Free 2-3 working day delivery
We offer Free Delivery to the vast majority of UK postcodes on a 2-3 working day basis. If you would like your order slightly faster, you can pay £3 for 1-2 working day Express Delivery. Overseas delivery charges are also very competitive.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wow so fast!

We needed some ‘wheels’ for our shower door as we are refurbishing our shower room and the old one, whole working fine, were pitted and unsightly.
The web site is superb for identifying the correct product. Ordered just after 1pm and with us 10.30 the next morning. 10 star service!

March 6, 2026
Rated 3 out of 5 stars

Product is OK. Securing bolt length

Product is OK, but the bolt screwing the two halves together was too long preventing any rotation around a vertical axis when the door slides round a curved rail. Solution would be a shorter (by ~2mm) bolt or a washer under the countersunk bolt head.

February 4, 2026
Shower Wheels UK logo

Reply from Shower Wheels UK

Hi Chris,

Thanks so much for leaving a review, and for the detailed emails you sent over to both myself and Jonathan.

We’re really pleased we could help you out over the phone and get the rollers to you the very next day, but I'm sorry to hear the bolts needed a bit of modification to get everything swivelling smoothly on your curved rail.

Because there are so many different shower enclosures out there, it can sometimes be tricky to find an exact out of the box replacement, and we know it can be frustrating when parts don't fit perfectly straight away.

We genuinely appreciate you taking the time to share exactly how you solved the issue by shortening the bolts. Detailed feedback like yours is incredibly helpful to us, as it means we can update our notes and better advise other customers who might be trying to fit replacement parts to the exact same April shower enclosure.

Thanks again for your patience, your helpful feedback, and for choosing to shop with us. If you ever need anything else, you know where we are.

Kind regards,
Darren | Shower Wheels UK

Rated 4 out of 5 stars

Not exactly the pat I was after for my…

Not exactly the pat I was after for my Roman shower but I was able to fit the piece in place of the one that was broken. The screw for fixing was too small so used the existing one I had. Having said that good value for theoney.

February 21, 2026
Rated 5 out of 5 stars

24 hrs and I had a working shower screen

I took measurements from my old runners and identified the closest from their range. Ordered the correct ones, paid for a fast delivery and they arrived the next. They were easy to fit and adjust and sorted in the same day.

February 27, 2026

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