Shower Wheels UK Reviews 3,726

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often noting their high quality and perfect fit. Many people highlight the efficient delivery service, with orders frequently arriving quickly, often the next day, and sometimes even sooner than expected. The ordering process is described as easy, supported by a helpful website and responsive customer service that assists in identifying the correct parts. However, some customers also noted occasional issues with delivery times, with a few experiencing delays. A small number of people mentioned receiving incorrect parts or items that didn't fit as expected, though the company's customer service generally helped resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and perfect... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Many customers... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of products,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with clear... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent experience. Quick and helpful response from WhatsApp, offered 2 products (manufacturers and own product) with links. Answered a few nervous questions about the size but assured me if they di... See more

Rated 5 out of 5 stars

I thought the whole process was seamless. Especially over festive period. I mismeasured and intially ordered the wrong size rollers. I wnet on the Whats App and the replies were quick amd efficient. I... See more

Rated 5 out of 5 stars

I started from the point of not knowing anything whatsoever about how sliding shower doors are fitted. Once I found the Shower Wheels website I was able to find the exact roller I needed from the hun... See more

Rated 5 out of 5 stars

Brilliant for finding replacement parts that you’d never think you’d be able to locate! Filter system helps you identify the correct part. Easy to order, emails keep you updated with the order progres... See more


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Shower Door Shop

About Shower Wheels UK

Written by the company

The leading supplier of shower door rollers in the UK.

We make it very easy for you to find your exact shower wheel on our website with easy-to-use tick boxes to narrow down the search.

If you would like to send a photo of your roller in, we provide several ways of doing that easily including Whatsapp.

We also have a friendly and knowledgeable team on the end of the phone you can speak to an expert.

Free UK Delivery

Written by the company

Free 2-3 working day delivery
We offer Free Delivery to the vast majority of UK postcodes on a 2-3 working day basis. If you would like your order slightly faster, you can pay £3 for 1-2 working day Express Delivery. Overseas delivery charges are also very competitive.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding service 5*

Responded very quickly to my photographs and measurements with a recommendation of the closest fit they had. Despite ordering during the afternoon, my parcel arrived next day! Pleased to say they fitted perfectly and were easy to install. Cannot recommend this company enough.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Shower wheel change

There are so many options of wheels on the site. Once i found the ones I needed ,I ordered on a 2 to 3 day delivery .they come the next day .absolutely fantastic service .first time useing this company and I highly recommend them .

March 10, 2026
Rated 5 out of 5 stars

Excellent service.

Excellent service.
I ordered my shower door wheels from the website after a bit of measuring up and comparing the wheels.
These are an exact fit of the originals, were well priced are great quality and work really well.
The delivery was super quick and the items in perfect order.

March 11, 2026
Rated 3 out of 5 stars

Sent picture of shower door rollers…

Sent picture of shower door rollers required. They replied saying they did not stock anything like that, Then I found what I wanted on their website and they supplied in a timely manner!

March 9, 2026
Shower Wheels UK logo

Reply from Shower Wheels UK

Hi David,

To provide some clarity on our initial email, our assessment was based entirely on the photograph you sent, which did not include the written dimensions we require for an accurate match.

Our technical team made their best attempt to derive the measurements by scaling the image that you sent. The estimated dimensions, combined with significant visual differences (the wheel/body colour in your photo did not match any of our stock), led us to believe we could not supply a suitable part. To avoid sending you an incorrect component and causing further frustration, we advised trying an alternative supplier.

The accuracy of shower roller parts is critical, often down to the millimetre. This is why we always request that customers provide precise measurements to guarantee a perfect match.

We are pleased you ultimately found the correct part on our website and that you were happy with our delivery speed.

Kind regards,
Darren | Shower Wheels UK

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