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Shower Wheels UK Reviews 3,726

•
TrustScore 5 out of 5

4.9

Bathroom Remodeler
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often noting their high quality and perfect fit. Many people highlight the efficient delivery service, with orders frequently arriving quickly, often the next day, and sometimes even sooner than expected. The ordering process is described as easy, supported by a helpful website and responsive customer service that assists in identifying the correct parts. However, some customers also noted occasional issues with delivery times, with a few experiencing delays. A small number of people mentioned receiving incorrect parts or items that didn't fit as expected, though the company's customer service generally helped resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and perfect... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Many customers... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of products,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with clear... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent experience. Quick and helpful response from WhatsApp, offered 2 products (manufacturers and own product) with links. Answered a few nervous questions about the size but assured me if they di... See more

Rated 5 out of 5 stars

I thought the whole process was seamless. Especially over festive period. I mismeasured and intially ordered the wrong size rollers. I wnet on the Whats App and the replies were quick amd efficient. I... See more

Rated 5 out of 5 stars

I started from the point of not knowing anything whatsoever about how sliding shower doors are fitted. Once I found the Shower Wheels website I was able to find the exact roller I needed from the hun... See more

Rated 5 out of 5 stars

Brilliant for finding replacement parts that you’d never think you’d be able to locate! Filter system helps you identify the correct part. Easy to order, emails keep you updated with the order progres... See more

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Shower Door Shop

About Shower Wheels UK

Written by the company

The leading supplier of shower door rollers in the UK.

We make it very easy for you to find your exact shower wheel on our website with easy-to-use tick boxes to narrow down the search.

If you would like to send a photo of your roller in, we provide several ways of doing that easily including Whatsapp.

We also have a friendly and knowledgeable team on the end of the phone you can speak to an expert.

Free UK Delivery

Written by the company

Free 2-3 working day delivery
We offer Free Delivery to the vast majority of UK postcodes on a 2-3 working day basis. If you would like your order slightly faster, you can pay £3 for 1-2 working day Express Delivery. Overseas delivery charges are also very competitive.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service

Had no clue what I needed to do ordering this product so the guide was a god send. Shower Wheel arrived and fitted. Great service, speedy and a satisfied customer.

March 30, 2026
Rated 4 out of 5 stars

Great on line tutorial showing how to…

Great on line tutorial showing how to get the correct size wheels for your project , sent images and sizes and received a prompt reply showing me the correct wheels to purchase , 4 days later wheels arrived and I fitted them same day .

April 3, 2026
Rated 5 out of 5 stars

Quick

Quick. Video useful but it was not clear that runners for the top of the shower screen were different to the bottom. Consequently my order was wrong & the website would not let me amend it.

March 25, 2026
Rated 1 out of 5 stars

The items have not arrived,

April 1, 2026
Shower Wheels UK logo

Reply from Shower Wheels UK

Hello Ralph,

Thank you for taking the time to leave us a review.

According to the Royal Mail Tracked 24 service we used, your parcel was delivered at 11:08 on Tuesday, 17th March. The delivery is confirmed by a photograph and a GPS location pin, both of which are at your specified address.

We encourage customers to contact us first with any delivery queries, as we can resolve them very quickly. In this case, we would have been able to share the full delivery confirmation with you straight away.

Please check your property, any designated safe places, or with neighbours, as the delivery photograph will show where the driver left the item. If you would like us to email you a copy of the proof of delivery, please contact us at info@showerwheelsuk.com.

We trust this information helps you locate your order and ask that you please amend your review accordingly.

Kind regards,
Darren | Shower Wheels UK

Rated 5 out of 5 stars

Great company & Ordering is so easy

I ordered new shower wheels for my curved shower glass and it was so easy. The guide to measuring was really helpful and they were very easy to fit. Also delivered very fast and customer service is great. Definitely recommend

March 19, 2026

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