Showery UK Reviews 

4,471
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, noting that they effectively improve water pressure and provide a better shower experience, with some appreciating the filtration benefits for hair and skin. Reviewers often find the shower heads easy to install and appreciate the different flow settings available. The quality of the products is frequently highlighted as good, with some mentioning the recyclable packaging. However, some people were dissatisfied with the response times from the company, reporting no replies to emails regarding order issues, faulty items, or refund requests. Delivery service is a common concern, with many experiencing significant delays, lack of tracking information, or orders not arriving as expected. A few other people also felt that the product quality was poor, describing items as cheap-feeling or not durable, and some found that the shower heads did not improve pressure or were worse than their old ones.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with improved... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the product as a great... See more

Response time

Customers consistently note negative experiences with response times, with many reporting no replies to... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

Placed a order on 26 May. No follow up communication from the company on delivery. Keep checking the status of order on their website - just says that they are experiencing delays and should be d... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(4,471)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A client has the right to return their…

A client has the right to return their shower for any reason but especially if it doesn't improve pressure as promised. Plain and simple. Ignoring your customers emails is not going to get this business anywhere! I want to return my shower head Order GC308889

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

The shower head broke after one use. Terrible customer service

The shower head broke after one use, the threaded part shattered. Obviously made from cheap plastic. I've tried emailing and using their contact us form where they promise to reply in 24 hours. I've heard nothing. Terrible customer service. There's very similar items online for half the price of Showery

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

It says my shower head was delivered…

It says my shower head was delivered (with no date) but I have not received it. It’s been over a month and I’ve messaged multiple times and even got a reply, to someone else’s complaint! When I went back and said it wasn’t meant for me, I then got ignored. Terrible customer service!

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Racket

The offer for a turbo shower head was a 20% 'discount', making the Net cost £31.99 but the discount coupon failed to activate, meaning I paid £39.99. No response to my emails, asking if I could be refunded the discount amount not received.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - No response from customer service after several emails -Shower head not fit for purpose and have asked for a refund and return RMA - No replies AVOID

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

I have tried several shower heads in the past in an effort to improve the flow of water and none were effective. I had low expectations when I ordered my first Showery shower head but it is excellent. It really does make a big difference and I’m very pleased with it.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the purchase

Really pleased with the purchase, I moved to a hard water area and my hair didnt like it!
With this shower head my hair is now 100% in better condition, my only regret is not buying it sooner.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!!!


I’m extremely disappointed with my experience with Showery. Their customer service is practically non‑existent. Despite proudly advertising a “full no‑quibble refund,” the reality couldn’t be further from the truth. I sent multiple emails over several weeks and didn’t receive a single reply. The only way I eventually got my money back was by opening a PayPal dispute — something no customer should have to resort to for a simple refund.

Overall, I’m incredibly dissatisfied. Avoid this company at all costs.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great new shower head

Good detail about shower head types, and so chose one from the range which was specifically for electric showers rather than ordering yet another “increased pressure head” which are disappointing . Very happy with my purchase.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Lack of Response Raised Too Many Red Flags

I contacted Showery with some simple questions about compatibility before buying, but they never responded. After waiting, I checked other reviews and saw many people saying the company doesn’t deliver what they claim on the website. I would agree based on my experience.

I can’t comment on the product itself because I chose not to purchase. The lack of communication made me too nervous to go ahead. For a company that talks a lot about customer satisfaction, they don’t seem serious about actually providing it. I wouldn’t feel confident buying from them.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap rubbish and zero customer service

Bought two expensive shower heads, the spray adjuster has broken on both rendering it useless. Two emails to Showery enquiring about returns/refunds and both have been ignored with no response. Cheap rubbish that doesn't last and zero customer service. Spend elsewhere is my advice.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

The shower head was slightly damaged…

The shower head was slightly damaged but they take several days to reply to emails to arrange a refund. They only want to send a replacement and not receive the damaged one back, which I think is always a red flag. I’ve asked three times for a replacement. Best avoided

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

First time ordering from this company…

First time ordering from this company and my emails of which all of which have ALL been completely ignored, I'm beginning to wonder what sort of company I'm dealing with and who they really are behind the website?

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great value

The products are great value and do what they say on the box. The shower head we have has definitely saved us money on our water bills

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to buy from…

Bought a few shower heads and other items from this company, they are quick to deliver so very reliable. Very happy with all my purchases and are all exactly brilliant at what they are supposed to do so would and probably will be buying again from them.

February 22, 2026
Unprompted review

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