My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more
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Company details
Written by the company
Improving Your Shower Experience
Contact info
United Kingdom
- info@showery.co.uk
- showery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A client has the right to return their…
A client has the right to return their shower for any reason but especially if it doesn't improve pressure as promised. Plain and simple. Ignoring your customers emails is not going to get this business anywhere! I want to return my shower head Order GC308889
The shower head broke after one use. Terrible customer service
The shower head broke after one use, the threaded part shattered. Obviously made from cheap plastic. I've tried emailing and using their contact us form where they promise to reply in 24 hours. I've heard nothing. Terrible customer service. There's very similar items online for half the price of Showery
It says my shower head was delivered…
It says my shower head was delivered (with no date) but I have not received it. It’s been over a month and I’ve messaged multiple times and even got a reply, to someone else’s complaint! When I went back and said it wasn’t meant for me, I then got ignored. Terrible customer service!
Racket
The offer for a turbo shower head was a 20% 'discount', making the Net cost £31.99 but the discount coupon failed to activate, meaning I paid £39.99. No response to my emails, asking if I could be refunded the discount amount not received.
AVOID
AVOID - No response from customer service after several emails -Shower head not fit for purpose and have asked for a refund and return RMA - No replies AVOID
Quick delivery
Quick delivery
Softened hard water and increased shower pressure
Excellent product
I have tried several shower heads in the past in an effort to improve the flow of water and none were effective. I had low expectations when I ordered my first Showery shower head but it is excellent. It really does make a big difference and I’m very pleased with it.
Really pleased with the purchase
Really pleased with the purchase, I moved to a hard water area and my hair didnt like it!
With this shower head my hair is now 100% in better condition, my only regret is not buying it sooner.
Avoid!!!
I’m extremely disappointed with my experience with Showery. Their customer service is practically non‑existent. Despite proudly advertising a “full no‑quibble refund,” the reality couldn’t be further from the truth. I sent multiple emails over several weeks and didn’t receive a single reply. The only way I eventually got my money back was by opening a PayPal dispute — something no customer should have to resort to for a simple refund.
Overall, I’m incredibly dissatisfied. Avoid this company at all costs.
Great new shower head
Good detail about shower head types, and so chose one from the range which was specifically for electric showers rather than ordering yet another “increased pressure head” which are disappointing . Very happy with my purchase.
Lack of Response Raised Too Many Red Flags
I contacted Showery with some simple questions about compatibility before buying, but they never responded. After waiting, I checked other reviews and saw many people saying the company doesn’t deliver what they claim on the website. I would agree based on my experience.
I can’t comment on the product itself because I chose not to purchase. The lack of communication made me too nervous to go ahead. For a company that talks a lot about customer satisfaction, they don’t seem serious about actually providing it. I wouldn’t feel confident buying from them.
Cheap rubbish and zero customer service
Bought two expensive shower heads, the spray adjuster has broken on both rendering it useless. Two emails to Showery enquiring about returns/refunds and both have been ignored with no response. Cheap rubbish that doesn't last and zero customer service. Spend elsewhere is my advice.
From ordering to Fast delivery
From ordering to Fast delivery. The product is excellent too
The shower head was slightly damaged…
The shower head was slightly damaged but they take several days to reply to emails to arrange a refund. They only want to send a replacement and not receive the damaged one back, which I think is always a red flag. I’ve asked three times for a replacement. Best avoided
Excellent product
Easy to use website. Good communication about delivery and an excellent product
First time ordering from this company…
First time ordering from this company and my emails of which all of which have ALL been completely ignored, I'm beginning to wonder what sort of company I'm dealing with and who they really are behind the website?
Product arrived within promised time…
Product arrived within promised time and works well
Great value
The products are great value and do what they say on the box. The shower head we have has definitely saved us money on our water bills
Great company to buy from…
Bought a few shower heads and other items from this company, they are quick to deliver so very reliable. Very happy with all my purchases and are all exactly brilliant at what they are supposed to do so would and probably will be buying again from them.
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