ShowZStore.com Reviews 173

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting their quick responses, helpfulness, and willingness to resolve issues. Many appreciate the company's commitment to providing replacement parts and finding solutions, even for manufacturing defects not directly related to them. Reviewers frequently mention the competitive pricing, fast and affordable shipping, and the wide selection of products available. People also commend the secure packaging, ensuring items arrive in great condition. The overall sentiment indicates a highly reliable and customer-focused business that goes above and beyond to ensure satisfaction.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide selection of... See more

Service

Consumers find service to be positive. Many customers have been using the service for years, consistently... See more

Price

Customers had positive experiences with price, consistently reporting fair and competitive pricing. Many... See more

Delivery service

Reviewers express satisfaction with the delivery service. Many customers highlight the fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ShowZ is the best place to shop for transformers and action figures. It provides a good selection of products, low prices, and fast shipping. What is the most important is their excellent customer ser... See more

Company replied

Rated 5 out of 5 stars

I've been doing business with Show Z for about 3 years now. Their prices are excellent, their premium member program is more than worthit, and the shipping is fast considering they are based in a far... See more

Rated 5 out of 5 stars

ShowZ store always ships quickly, packs very well, and stocks the most variety of items. Customer service also does everything to fix issues, provide replacement parts, and solve anything that came up... See more

Rated 5 out of 5 stars

Been using these guys for years. Their customer service is pretty quick to respond and always willing to help with after sales support. They respond to messages quickly and dont make excuses when it c... See more

Company replied


Company details

  1. Collectibles Store

Written by the company

ShowZStore.com Get the best deal from the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

ShowZ General Questions

March 18, 2023, i reached out to ShowZ to request information on an out of stock item and I received prompt answer. Most companies dont provide a line connectivity like this, but ShowZ does.
ShowZ has been my go to store for the past 4 years. In that time, I have purchased figures from a wide range of characters like Transformers, Marvel, DC, and many more. Thier shipping times are exceptional, and thier customer service beyond great. I rate ShowZ as my number 1 shop for action figure collectibles.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Simply exceptional

ShowZ offers exceptional customer service and product selection. Their prices are extremely competitive, and they also offer limited sales for great deals

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer of four years plus

I’ve been shopping with them for about four years. Considering overseas shipping, Things always arrive relatively quick compared to other sites. And customer support when items have arrived with defects or broken, has been outstanding.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

Show Z Store is aces!!!!

Show Z Store is the best! They have fantastic price, fast shipping, and packaging can take a beating from Mike Tyson, and their customer service is top notch! I love supporting these folks!

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

"Showzstore" La mejor tienda de Transformers y similares

considero a Showz como la mejor tienda de transformers y figuras similares, realmente estoy feliz con todas las figuras que consigo en este sitio, quisera que duren un poco más en stock de las ya que algunas de las figuras se caban muy rápido y luego el proveedor se quedan sin existencias ,los precios son los mejores del mercado su envío es gratis y su atención al cliente es buenisimo ,seria bueno que Showz compre más figuras para que alcance para todos los que compramos en esta excelente tienda 😁

I consider Showz as the best store for transformers and similar figures, I am really happy with all the figures I get on this site, I would like them to last a little longer in stock since some of the figures are sold out very quickly and then the supplier They run out of stock, the prices are the best on the market, their shipping is free and their customer service is great, it would be good if Showz bought more figures so that it is enough for all of us who buy in this excellent store 😁

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Incredibly reliable seller

An excellent, reliable merchant that has always taken care of my orders in a quick and professional manner. I do the majority of my third party buying with showz and have done for many years- and will continue to do so! Highly recommended.

They offer an excellent parts replacement service if you need it, very cheap preorders and some of the best prices around. Plus- premium membership is great if you buy a few pieces now and then, making the points system even better.
If there is an area for improvement, it would be to clarify how the gas discount system works, as I'm still not 100% sure.

EDIT: Just wanted to add to this as today I received my oversized MP8 Reximus metallic from ShowZ. 8 days from shipping to my shelf, a standard ShowZ keep to very well. And the box is HUGE- the fact this cost just $88 with ShowZ taking a further $5.50 off of the cost for shipping (!) is astounding. In the end, this cost just £8 more than the original MP8 I bought from TRU all those years ago. And I got 250 points as a premium member!
Can't recommend ShowZ enough.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Uk buyer

I’ve recently started shopping myself from China instead of paying ridiculous shipping/import price hikes from uk based retailers and couldn’t have picked a better option . . Gundamit doesn’t miss

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great store greater prices

I've had no problems ever in my years of using showzstore they've always had the lowest prices on an item and usually by alot sometimes 50 to 60 dollars cheaper, showz is also consistent improving in community feedback and participation by offering very helpful support on any sale and multiple community events inside both their Facebook and discord, showzstore has now easily become my goto place for any figure

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Best 3rd party seller around

Show Z and Gundammit constantly offer low prices, great communication and timely shipping on products from China. They immediately became my go-to source for 3rd party figures and kits when I stumbled upon their site. The ability to pre order at lower prices than comparable sites is great. If the price ends up changing before release, they are quick to put reward points back into your account. They are a great and trusted site!

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

SHOWZSTORE: My go to store for Transformers

Showz are my go to store for official, third and fourth party products.
If there has ever been any problems with products their after sales team is second to none, they care about the fandom which really shines through. It’s a store run by fans for fans and honestly are one of the best stores on the market.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

World Class Customer Service

Customer service at ShowZ is one of the best on the internet. They really seem to care about their customers experience. They have helped me a few times with issues that I had, and each time the end result was positive. This is why I continue to shop at their store.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Show z is the best

I love show z store I never had a bad experience with the service they always come through thanks to good customer service with involving getting replacement parts and canceling orders i messed up.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

A customer-centric company to fuel your passion.

I've been a customer for a year and a half and I buy from Show.z in complete confidence and at prices that allow me to indulge myself even with a few whims.
The team is very kind and helpful and they put the customer at the center of everything becoming a customer - centric company.

The competitors are numerous and sometimes even at lower prices but I prefer to buy from show.z due to the cash back system through points you receive for purchases or comments and one thing that makes me buy with peace of mind: if the model purchased is placed in offer from one month after purchase, receive the difference in price as a credit on the store avoiding major disappointments ... in this way I can take what I want without waiting and maybe be disappointed that the stock is finished!

I am one of the victims of the DX9 Gabriel case and I really appreciated how the company took full responsibility for the incident and started a plan to fix it without shifting the blame to suppliers and more, so despite my anger and disappointment I am and remain a big supporter of show.z: disasters inevitably happen, you have to see how you react to them.

PROS: great prices, great customer care, polite and helpful staff, many contact channels including Discord, very convenient cash back system, offers you can't say no to

CONS: the company has grown a lot and I notice a delay in communications and customer care, this does not mean that requests are ignored but I simply notice an under staffing. The after service is managed through another platform: it would be the case to integrate everything into the UI of the store.

TIP: I would also like a paid service where the model is opened and checked by the staff to see if everything is in order, this would minimize returns and problems even for those companies where quality assurance is non-existent. On the customer side, I am confident that I will hardly be disappointed or frustrated by a piece for which I have waited months.

Optimus Pagn on the store, TheAshenOne on discord.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Show.Z is the GOAT, no Ifs Ands or Buts

Out of all the online shops for third and fourth party Transformers, there is no place that takes care of their people more than those at Show.Z. At Show.Z, you can find some of the best prices for figures new and old, and their shipping services are unreal. I ordered a figure on November 27th as part of a promo event, and it left their warehouse on the 28th, was on my doorstep on December 6th. It only took 9 days for a package to travel overseas and be in my hands, and on top of that the boxes are packaged incredibly securely. You can trust that anything you order through them will safely, securely, and quickly arrive to your home. On the off chance your figure arrives busted or has a crippling QC issue, you absolutely should tell the Show.Z team. They will do everything in their power to hook you up. I read a story on Facebook about how the leg/hip assembly for Magic Square's Optimus 2.0 was misassembled out of the box, both making it unable to transform and unable to move. He told Show.Z, and Show.Z got Magic Square send an entire replacement half of the figure from the waist down for free! Few businesses will go that far out of the way to help their customers in the same way Show.Z does, and that's why they are the one site I swear by up and down. They have no equal.

Side note, as a fun little bonus, Show.Z also provides free sticker sheets with all their orders with faction insignias of all sizes including Shattered Glass. They don't need to go the extra mile like this, but they do.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Transformers

This is my go to store for 3rd and 4th party transformers. Fast and free shipping is always a favorite quality.

March 20, 2023
Unprompted review

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