I started to buy direct through their website after shopping through Amazon for a long time. Usually I stick to Amazon for the quick and easy checkout and prime delivery, even though prices can be sli... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery slow. Also I don’t want to join something to track delivery so basically tracker doesn’t work either. just suit me, still awaiting delivery 18/3/ ordered 16th I have no idea when delivery wil... See more
I purchased a black double socket outlet with two USB 'A' sockets. It is a great looking electrical accessory, and it appears to be good quality, it looks great in my workshop adjacent to my black w... See more
Excellent service and assisted with quick delivery of an item from a supplier who had a fire incident only a few days ago. I will return and use SHP Electrical team in the future. Thank you
Company details
Written by the company
Express online sales of electrical cable, wiring accessories (sockets, switches, backboxes etc.), lighting, heating and security equipment. Specialising in both domestic and commercial Electrical equipment.
Contact info
United Kingdom
- shpelec.co.uk
4.3
Excellent
109 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
delivered on time and And it looks…
delivered on time and And it looks quality switch thank you
June 27, 2024
Reply from SHP Electrical Distributors
Thanks for taking the time to leave us a review =) - please let us know if you need anything else would be more than happy to help!
Very fast delivery
Very fast delivery, competitive prices and very good communications thank you for the prompt service
June 21, 2024
Reply from SHP Electrical Distributors
Thanks for taking the time to leave us a review =) - please let us know if you need anything else would be more than happy to help!
Good Black Twin Sockets. 5 Stars
The twin sockets I bought were the dark mat black I wanted and the boxes were black too. Good product and good price
May 15, 2024
Reply from SHP Electrical Distributors
Hi Phil
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience.
Your feedback means a lot to us and If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for your support and for choosing
SH|P Sales
If I could give zero stars I would
If I could give zero stars I would , I made a change to my order , sent numerous emails and never got a reply. Then the wrong order arrived and no reply to my earlier or recent emails . Will be asking bank to charge back payments . Avoid this company
April 25, 2024
Reply from SHP Electrical Distributors
Hi Mike
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your negative experience.
We take all feedback seriously and would like to make things right. A full refund was issued right away as requested.
Thank you for your understanding and for giving us the opportunity to improve our services.
Best regards,
SH|P Sales
Reply from SHP Electrical Distributors
Hi There,
Many thanks for the positive feedback, its very much appreciated. Should you require anything else please reach out to us first and we will provide a discount code on your next order!
sales@shpelec.co.uk
HUGE FRAUDULENT SCAM FAKE COMPANY
HUGE FRAUDULENT COMPANY
THEYRE A SCAM SITE
NO COMMUNICATION WHATSOEVER
20 PLUS EMAILS SENT
LIVE CHAT ROBOT. NO HUMAN CONTACT AT ALL
FAKE MADE UP ROYAL MAIL TRACKING NUMBER PROVIDED
NO PRODUCT SENT
3 WEEKS WAITING AND NOTHING
IVE MADE A CLAIM ON MY CREDIT CARD TO GET MY £29 BACK
CHECK OTHER REVIEWS, AS IM NOT THE ONLY ONE
January 24, 2024
Reply from SHP Electrical Distributors
Hi Mike
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your negative experience.
We take all feedback seriously and would like to make things right. Unfortunately no emails were received however we did issue a full refund right away as soon as the request was received.
Thank you for your understanding and for giving us the opportunity to improve our services.
Best regards,
SH|P Sales
Best price and quick delivery.
February 7, 2024
Reply from SHP Electrical Distributors
Thanks so much for the kind words! - Anything else please let us know would love to help further!
Excellent prices and quick postage
Excellent prices and quick postage, the consumer unit was exactly what I was looking for.
February 7, 2024
Reply from SHP Electrical Distributors
Thanks so much for the kind words! - Anything else please let us know we love repeat customer so get in touch for a personal discount code.
SHP Sales
Great price and on time delivery.
Great price, very easy process to order and on time delivery!
January 11, 2024
Used SHP for electricals for my recent…
Used SHP for electricals for my recent refurb - was an easy process to order. Orders were reliable, always arriving promptly
January 10, 2024
Unprompted review
Hasn’t turned up twice
Had to order it twice as first one didn’t turn up, and second one still AWOL so very hard to review. I’ve been asked 3 times to write a review though so here it is
December 13, 2023
Reply from SHP Electrical Distributors
Hi Giles
Many Thanks for the order and apologies for the undelivered item, it seems our courier has issues with the delivery address on this order.
A full refund was issued however if you would like to get in contact with us we would like to provide some form of further compensation on this order for you!
SHP SALES
Ordered item never arrived
Ordered item never arrived, tracking number doesn't exist according to Royal Mail, & they have not replied to numerous emails & messages, either a scam company or just SH#T at business & customer service. DO NOT USE!
December 4, 2023
Reply from SHP Electrical Distributors
Hi Steve
Many Thanks for the order and apologies for the undelivered item, it seems our courier has issues with the delivery address on this order.
A full refund was issued however if you would like to get in contact with us we would like to provide some form of further compensation on this order for you!
SHP SALES
Quick delivery & good price.
December 20, 2023
Reply from SHP Electrical Distributors
Hi Phil
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience.
Your feedback means a lot to us and If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for your support and for choosing
SH|P Sales
Give what was on the tin
November 24, 2023
Reply from SHP Electrical Distributors
Hi Robert
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience.
Your feedback means a lot to us and If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for your support and for choosing
SH|P Sales
There was an item missing from my order…
There was an item missing from my order i messaged and emailed the company got no response
October 16, 2023
Delivery took much longer than i thought
Delivery took much longer than what i read. My light switch was out of stock i did have a refund but would have liked to have had the choice to cancel. I now got 4 black light sockets which are lovely but need to find a matching light switch . I would have waited for it to come back in stock . Also i emailed you 3 times asking when delivery would be made but had no contact back. Delivery took nearly a month . Pleased with the products wont order again to long delivery
July 31, 2023
great price and quality goods.
July 25, 2023
Order never arrived
Order never arrive although they have taking my money , tried tk contact several times noone gets back to you , telephone number dosent exists when u try calling .don't order from this company !!!
July 12, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.