The Shredding Company Reviews 460

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their courteous, friendly, and professional demeanor, making interactions pleasant and efficient. The service is consistently described as excellent, with people highlighting the efficiency and ease of the entire process, from ordering to collection and destruction. Reviewers frequently mention prompt delivery of sacks, quick collection, and timely receipt of destruction certificates, often within 24 hours. However, some customers experienced minor issues with the ordering process, such as not receiving an initial acknowledgment of their order or payment. A few people also felt uncomfortable handing over items like hard drives directly to the driver, wishing they could be placed in a data sack.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that items arrived on... See more

Order

Customers had positive experiences with the ordering process, often describing it as seamless and efficient... See more

Product

Clients share ambiguous opinions on the product, with some expressing satisfaction with the shredding bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a... See more

Rated 5 out of 5 stars

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced. Used for a one-off job to clear old archive boxes - le... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Rated 5 out of 5 stars

Efficient, professional service

Friendly, professional service. helpful and informative staff, and reasonably priced. I would happily use them again for the destruction/recycling of sensitive documents.

June 19, 2024
Rated 5 out of 5 stars

Great Service

Great service to use, simple to arrange and team very quick to arrange collection etc. Collection took place on day arranged.
Would recommend.

June 13, 2024
Rated 5 out of 5 stars

Easy ordering of a confidential wheelie…

Easy ordering of a confidential wheelie bin. Delivered quickly. Nice clean bin. We managed to get all our confidential waste sorted quickly and requested an earlier collection which was no problem. The very professional collection team were polite & friendly. A certificate of destruction was issued the next day. A really great service.

June 11, 2024
Rated 5 out of 5 stars

Very good and efficient experience

Very good and efficient experience from start to finish. Responded to emails within a few minutes. Were able to pick up on a day that was convenient for me. Destruction certificate sent the next morning.
Wouldn't hesitate to recommend.

June 12, 2024
Rated 5 out of 5 stars

Great service!

Able to pick up last minute, very friendly service, invoice sent straight away and certificate followed swiftly after collection of the boxes.
Also very good price.

June 3, 2024
Rated 5 out of 5 stars

Confidential Document Shredding

The procedure was very straightforward and explained well on the website and in the paperwork sent with the number of sacks specified. The Collection of the filled sacks was easily arranged and the Collecting Driver was extremely pleasant and helpful.

May 22, 2024
Rated 5 out of 5 stars

Great service

Bags delivered when stated and the pick up was right on time - appreciated as was on a tight scheduke so that really mattered

May 15, 2024
Rated 5 out of 5 stars

Top-Notch Shredding Excellence

I recently used The Hill Company for their shredding services, and I couldn't be happier with the experience. From start to finish, the process was smooth and efficient. Scheduling the service was easy; their customer service team was responsive and accommodating, helping me choose the right service package for my needs. On the day of the appointment, the shredding technician arrived promptly and was professional and courteous throughout the entire process.
The shredding itself was done quickly and securely, and I was impressed by the attention to detail in ensuring that all sensitive documents were properly destroyed. Additionally, I appreciated the company's commitment to sustainability, as they provided options for recycling the shredded material.
Overall, I highly recommend The Hill Company to anyone in need of shredding services. Their reliability, professionalism, and dedication to customer satisfaction make them stand out in the industry. I will definitely be using their services again in the future.

May 8, 2024
The Shredding Company logo

Reply from The Shredding Company

Glad you were happy with our service

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