Shropshire Homes Reviews 

153
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales team for their exceptional support, friendly attitude, and constant communication throughout the entire house purchase journey. People note that staff members are extremely welcoming, going above and beyond to answer all questions and ensure everything runs smoothly. However, some people mentioned that the property buying journey involved occasional stressful periods and unexpected stumbling blocks along the way. Despite these initial challenges, buyers deeply appreciated the team members for showing great patience, empathy, and professional guidance to keep things completely on track. Reviewers often state how reassuring it was to have such an approachable crew.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting that the team was consistently professional,... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently professional,... See more

User experience

People report positive experiences with user experience, highlighting how staff make the entire buying... See more

Location

Consumers find location experiences to be generally positive across various developments. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Post purchase review I’d like to say a special thanks to Nikolas Xanthidis who is a real Gem for Shropshire homes. Nick is always helpful, polite and diligent, often going out of his way to hel... See more

Rated 5 out of 5 stars

This note is a thankyou to "Ruth" my mum is currently in the process of purchasing a property, Ruth in my opinion has gone above and beyond. Her instant welcome, her genuine interest in how best to... See more

Rated 5 out of 5 stars

We've just moved into our first new build property on Oakmere Ridge, Ellesmere. The attention to detail & helpful, friendly service & advice from Sarah Cotton has made a stressful move go so smoothly... See more

Rated 5 out of 5 stars

We have had a brilliant experience with Shropshire Homes, after initially having a look around we ended up finding out dream home! Sarah Cotton has been such a fantastic support and supported us not o... See more


Company details

  1. Real Estate Developer

Written by the company

Creating homes in keeping with their environment. Includes current and past development portfolios.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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No recent history of asking for reviews

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4.9

All reviews

(153)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Oakmere ridge

We have just moved into our new home on oakmere ridge and we couldn't be happier.The team have been amazing and very helpful the very few issues we have had Stuart and the team have dealt with them very quick and efficient.I would 100% recommend Shropshire homes our experience has been amazing. very happy.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

excellent customer service

I recently bought a property at the Oakmere Ridge development, and honestly, the whole process was made incredibly smooth by the amazing sales team at Shropshire Homes.

The team, especially Sarah, truly went above and beyond for me. My original sale fell through, and then my solicitors were being unhelpful, which made things incredibly stressful. Sarah stepped up, chasing both my solicitors and the estate agents, which lifted a huge weight off my shoulders and gave me the reassurance I needed that everything would work out.

When it came to choosing my options, Sarah was brilliant. She has a real eye for what works and what doesn’t, helping me pick things that suited the house perfectly. She was also so meticulous, she checked all the details multiple times just to make sure nothing was missed and that I got exactly what I wanted. She even helped solve a last-minute panic when my under-sink storage units didn't fit the sinks, personally working to source replacements. That's true customer service!

The care hasn't stopped since I moved in either. Both Sarah and Stuart (the Site Manager) have popped down a few times just to check in, see how I'm settling, and offer assistance if anything wasn't quite right.

To wrap up, I've been genuinely surprised and impressed by the level of help and support I've received from Shropshire Homes. I have nothing but good things to say about Sarah and her team and would highly recommend the company to anyone looking to buy. They really look after you.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing at Farriers Gate

We are purchasing a property at Farriers Gate and from the time we met Maggie at the sales office she has been amazing. As we are moving areas from Wales, Maggie has been accommodating and available to answer any queries we have. Helping us design our beautiful new home we can’t wait to move in.
We also met with Darren the site manager and we feel very confident with the quality of the build and the care and attention taken to ensure we are happy with everything.
I wouldn’t hesitate in recommending Shropshire homes to anyone.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Experience!

The service we have received during the initial process of finding our first home with Shropshire Homes has been absolutely outstanding. I’ve found the website to be extremely user friendly with an abundance of details on both the properties and the business itself. When enquiring about the homes I was first put in touch with Maggie who was incredibly helpful and offered a lot of welcomed advice. Since then I have been in the delightful hands of Sales Executive Ruth who has been nothing short of exquisite. We have been updated at every stage of the journey so far with no question feeling too silly and provided with an outstanding level of service. Thank you to the team at Shropshire Homes and in particular Ruth for making this journey and home buying process so memorable, easy and exciting.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Shropshire Homes at Oakmere Ridge

We are in the process of buying a house on the Oakmere Ridge development, Ellesmere. This will be the first time we have purchased a newly built property. To date, our experience of dealing with Shropshire Homes has been faultless. Both Sarah Cotton and Emma Lewis have been attentive to every detail. Their collective professionalism has been encouraging. Everything they say they will do has been done, and we have been impressed by their consistency of approach and their patience as we have determined our choices of finishes and explored options of several variations to the build. We have benefitted from high standards of communications from both Sarah and Emma, both written and in person. We are now very much looking forward to our completion date and moving in.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent staff

Excellent staff. Clear and easy buying process (took stress out of buying a house). Beautiful and well built houses. Ruth and Liam were excellent. Thank you

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Farriers Croft - Telford

We have bought a 4 bed at the new farriers croft site. What a great experience so far i couldn't fault anything, being from yorkshire cheaper would have been great lol. Joking aside maggie the sales lady and darren the site manager have been amazing. Both are so friendly. House looks amazing, spec on these houses is great cant wait to move in.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

We are about to move into our new home on Oakmere Ridge. Having previously bought from a national developer, we can honestly say this experience couldn’t have been more different in a very positive way. Every step of the Shropshire Homes experience has been smooth, professional and a pleasure.
Both Sarah Cotton and Emma Lewis have been absolutely fantastic throughout the process, they have been helpful, knowledgeable, supportive and nothing has been too much trouble for them. We can’t wait to start our new chapter in our beautiful new home.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

First Rate

My Husband and I are getting ready to move into our new house at Oakmere Ridge, Ellesmere.
Our move has been stressful, as we are in our late seventies and I am disabled, but we cannot speak highly enough of the help and support we have been given from Sarah Cotton, the Sales Executive.
She has been there with us every step of our new home journey, always going above and beyond, with every aspect of the build stages and now chasing Solicitors, Estate Agents etc to push our chain to a successful moving date,
We have had several New Build houses, but Shropshire Homes are by far, the best build, presentation and finishings we have experienced.
1st Class. Thankyou. Jen Glover

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Oakmere Ridge in Ellesmere

We’ve just moved into our new home at Oakmere Ridge in Ellesmere, and we couldn’t be happier with the experience. Everyone we dealt with at Shropshire Homes was friendly and helpful throughout the process.

A special mention to Sarah from the Sales Office, she was fantastic! She guided us every step of the way, was always quick to respond to our questions, and kept us updated with regular calls, which really helped ease a lot of the stress.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CAROLINE

I have been visiting their sales office in Ditton Priors - called Derrington Meadows - since it first opended in May of this year. There I was met by sales rep CAROLINE. She is a lovely, wonderful person who made me feel most welcome. This is a great small site of less than 45 properties - so an excellent edge of a village location which has all very good services accessed by foot. I must say that Caroline is an excellent sales person for their company. She is very professional, polite and courteous. She knows their properties entirely and is never lost for the answer to my questions. No doubt she is an excellent Ambassador for their company and I just hope that her managers really appreciate her. I am un-decided on which plot to reserve/purchase and so I have walked down to the sales office a number of times. Each visit, I get the same most welcoming reception from her. A relaxed place to be. During my years I have purchased a number of new properties and also visited many sales offices, but this experience with Caroline beats all! Thanks Caroline.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

A 5 * service

We moved into our Shropshire Homes property 2 weeks ago . We couldn’t be happier with the service we have received so far . Our property is at the Oakmere Ridge development in Ellesmere and Sarah our sales executive has been just incredible as has Emma .
The communication throughout the process was exemplary from Sarah from day one . Apart from being super friendly and personable Sarah was never a ‘pushy’ sales person . You can tell she believes in the homes she is selling and any very minor issues have been immediately resolved . This development is still being built so I have met quite a few of the building site team and they could not be more helpful or friendly .
To sign off I would 100% recommend Shropshire Homes we couldn’t be happier .

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

MAGGIE AT CRUDGINTON

Had a fantastic experience with Maggie at Crudginton shropshire homes nothing was to much trouble very helpfull went beyond to help Fantastic Maggie👍

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Buying our second S.H. house!

We are currently buying our second Shropshire Homes house and couldn’t fault the process on either occasion! We are currently dealing with Maggie our sales exec and she has been great, keeping us in the loop throughout. The process both times over has been seamless and as straightforward as buying a house could be!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Buying a home on Oakmere Ridge

Buying a home on Oakmere Ridge, Ellesmere has been a stressful experience as we live 260 miles away at the moment. However, Sarah Cotton has been the most amazing help with all matters from choosing tiles, kitchen units, carpets etc. She has been at the end of the phone at any time to discuss and help with any worries we have had. Although she must be dealing with many buyers at once, we almost feel like she is only working for us! I don’t think we would survive the process without her.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

New property Foundry Point

Completed on property at Foundry Point, Whitchurch 30.6.25 All the Shropshire Homes sales team we dealt with were amazing, but a big shout out has to go to Ruth who was very helpful, nothing was too much trouble and she was extremely patient! The next development Ruth works on will be very lucky to have her!

June 30, 2025
Unprompted review

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