Shropshire Homes Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales team for their exceptional support, friendly attitude, and constant communication throughout the entire house purchase journey. People note that staff members are extremely welcoming, going above and beyond to answer all questions and ensure everything runs smoothly. However, some people mentioned that the property buying journey involved occasional stressful periods and unexpected stumbling blocks along the way. Despite these initial challenges, buyers deeply appreciated the team members for showing great patience, empathy, and professional guidance to keep things completely on track. Reviewers often state how reassuring it was to have such an approachable crew.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting that the team was consistently professional,... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently professional,... See more

User experience

People report positive experiences with user experience, highlighting how staff make the entire buying... See more

Location

Consumers find location experiences to be generally positive across various developments. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Post purchase review I’d like to say a special thanks to Nikolas Xanthidis who is a real Gem for Shropshire homes. Nick is always helpful, polite and diligent, often going out of his way to hel... See more

Rated 5 out of 5 stars

This note is a thankyou to "Ruth" my mum is currently in the process of purchasing a property, Ruth in my opinion has gone above and beyond. Her instant welcome, her genuine interest in how best to... See more

Rated 5 out of 5 stars

We've just moved into our first new build property on Oakmere Ridge, Ellesmere. The attention to detail & helpful, friendly service & advice from Sarah Cotton has made a stressful move go so smoothly... See more

Rated 5 out of 5 stars

We have had a brilliant experience with Shropshire Homes, after initially having a look around we ended up finding out dream home! Sarah Cotton has been such a fantastic support and supported us not o... See more


Company details

  1. Real Estate Developer

Written by the company

Creating homes in keeping with their environment. Includes current and past development portfolios.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently moved into my new home which…

Recently moved into my new home which I’m very happy with and Ruth made the process from start to finish so easy and stress free. Liam and Andrew have been so helpful since moving in and always checking if everything is okay. I would highly recommend Shropshire homes.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I’m about to move into my Arundel home at Forest Edge. Big, big thank you to Ruth who has made the process as easy as it can be and has always done it with care, kindness and a smile, ( even dealt with my tears).
Also thank you to Liam who I know will make sure my house is perfect for me.
Looking forward to many happy years in my new home.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Our new home is of a very high quality

Our new home is of a very high quality. Shropshire Homes have provided a friendly, professional and flexible service throughout. Inevitably, there are snags and issues, but they are minor in the overall scheme of things and are being dealt with very well.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

A big thank you to Caroline from…

A big thank you to Caroline from Shropshire Homes who made our experience of buying our beautiful new home a truly fabulous one. It was more like meeting up with a friend when we went in for our various meetings to pick choices etc. We were so sad to see you go to your new site! Thanks for everything :)

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

We have recently moved into our new…

We have recently moved into our new home at Forrest edge. We are beyond thrilled with our new house it’s everything that we wanted. From the very beginning Ruth made everything so easy for us, always on the end of a phone or an email and you can just see that everyone cares. A special mention to Liam and Andy nothing was too much trouble. I can’t recommend this company enough.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service so far

We have recently reserved a new home at Forest Edge and Ruth has made it such a lovely experience she has amazing attention to detail and has really taken the time to listen and understand us as a family. It really helps to deal with someone so professional, friendly and knowledgeable when making such an important purchase.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Our buying experience so far - Forest Edge

Our experience with Shropshire Homes has been outstanding from the get go. We looked at numerous new build development but we felt Forest Edge was the one for us. We put our name down for the Arundel at Forest Edge in November 2022.

We are now in the final stages of our buying journey and will be completing in a few weeks.
Ruth has been outstanding from the beginning, her professionalism and constant updates throughout has been phenomenal. Nothing has been too much trouble, any queries or concerns she’s been on hand that day to sort things out. Aswell as Liam and Andrew who manage the site have been on hand to help us with a technical queries. Highly Recommend Shropshire Homes!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Upcoming visit of Lord Lieutenant

I went to the sales office at the Loggerheads site to see if they were able to help me out with a project to make a maypole for our upcoming May 2nd celebrations.Ruth in the sales office and Andy ,deputy site manager we’re very obliging and interested in what was happening. They were very helpful and within just a couple of minutes had supplied what I needed.A first class response,thank you for all your help
Graham Eglinton

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Rowton - Forest Edge

We moved on to the Forest Edge development just before Christmas.
From start to finish we cannot fault the care and attention Ruth and the team have given us.
Ruth especially made the move as stress free as it could be, she was always at the end of the phone or email whenever we had a question or just to hear me vent!
We have been in our beautiful home for almost two months now. We have had the odd snag as you would expect with a new build but nothing too serious and all have been dealt with efficiently and to a high standard.
So far, so good. We cannot recommend the company and the team here enough.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Forest Edge

Ruth at Forest Edge development was lovely to deal with and professional in answering our questions and advised us well. The development is small, well laid out, making the most of the setting by beautiful woodland.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company and great houses.

Shropshire homes have been amazing. Maggie and the team have been brilliant.
They have helped us so much during the move and been patient.
The development at Crudgington is so nice.
We have never been so happy with everything and would recommend to all.
Thank you so much
Mat and Sharon

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Stress free move

We moved into our new home on Forest Edge recently and cannot thank Ruth and the team on site enough for all the help and advice they gave us. Ruth went out of her way to be helpful and any teething problems or questions we had were dealt with immediately by Ruth, Liam & Andy the Site Managers. Despite the fact the site is still under construction, the guys on site have been extremely helpful and have tried to cause as little inconvenience to the residents as possible. We are very happy with our new home and can highly recommend Shropshire Homes especially Ruth and the team for their friendly but professional approach.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Support. Beautiful Conversion.

Through the process from viewing the site, reservation, hiccups with aspects during the conversation process at Woodhouse Farmhouse, into the final moving in stage the Shropshire Homes team have been constructive and supportive.

Build quality and the conversion is excellent. Of course there are some niggles, there are with any property, but I have felt listened to and solutions have been and are being found.

It is helpful to have a Sales Office on site with the same Sales Executive, Caroline, who has been a wonderful and constant support and advisor through this whole relocation from Somerset to Priorslee.

I would thoroughly recommend Shropshire Homes as a developer and thank Caroline and her team for their past and continued efforts.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

New house purchase from Shropshire Homes

We moved into our new house recently at Woodhouse Farm Priorslee after reserving our property in June. Our Sales Executive was Caroline at Shropshire Homes and we have to say she has been amazing and very professional from the beginning and right up to completion and also any after sales queries. She always has a smile and warm greetings whenever we have called into the showhome. Caroline endeavoured to always kept us informed throughout our journey and made the process of buying our new home as smooth as possible. We are also very grateful for the support from Caroline and the whole team at Shropshire Homes. We would highly recommend both Caroline and Shropshire Homes for future home buyers.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Grasmere Crudgington Fields Phase 2

Maggie at the Crudgington Fields Phase 2 development was a very friendly professional person who went above & beyond to help us turn a house into a home, even when timescales for choices had surpassed she did her level best to assist us with our preferred choices,thanks Maggie it really makes the difference to other builders that we had visited that were unwilling to assist us in our new home journey!

The workmanship on the build is in our opinion a very good quality & again the Site manager Stuart always tried to accommodate us moving sockets and getting extras ordered such as wine coolers

Many thanks to the whole team at Shropshire homes keep up the good work.

We would have no hesitation in recommending Shropshire Homes as a Builder of choice.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

We have recently bought a house from Shropshire Homes

We have recently purchased a house from Shropshire Homes. The service levels from Ruth Lloyd the Sales Executive has been outstanding from the first meeting to the sale through to the after sales.
The quality of the build is really good, with flexibility of choices throughout the build.
The Site & Assistant Site Managers have been very supportive and have gone that extra mile.
I would highly recommend Shropshire Homes and their excellent team.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Shropshire Homes - Woodhouse Farm

We’ve recently moved into our new home at Woodhouse Farm after reserving our house in March. Throughout the process to completion in October Caroline has been very communicative and helpful, making our journey as smooth and enjoyable as possible. We’re also very grateful for the after sales support from Caroline and the SH team. Thank you, from some happy new home owners.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Buying a Shropshire Home

My experience of buying a new build property with Shropshire Homes has been enjoyable and problem free,
Communication was excellent throughout and everything was finished to a high standard.
Ruth was amazing and incredibly helpful. Site managers Liam and Andy and all of their team have been consistently helpful, polite and professional throughout. A very enjoyable and smooth experience!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

My experience of buying a new build property with Shropshire Homes has exceeded all expectations….a smooth, painless process from start to finish. Communication was excellent throughout, nothing too much trouble and everything finished to a high standard. Any slight issues were dealt with efficiently and professionally.
Special thanks to Jean in sales who has been incredibly helpful, kind and supportive…also Site manager Darren and all his team have been consistently helpful, polite and professional.
It is so reassuring to know that support continues after purchase.
Many thanks…I am very happy with my new Shropshire Home!

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Good communication from start to finish

We purchased our new home in Laurence Park. From the very beginning we had good customer service from Jean in Sales, always listening and answering any queries we had and sorting any issues raised. Jean remained in contact by phone or email. We visited the site so often whilst the house was in the process of being built I’m sure Jean felt like locking the sales office door when we turned up but she always had a smile on her face. Finally a shout out to Darren and John for overlooking the house build and to Simon the painter and decorator for the excellent paintwork in our new home.

July 7, 2023
Unprompted review

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