I just wanted to say a big thank you to Shan (the Store Manager) and Keval who advised and helped me to move to a smaller unit in order to stay with them and saving me money. They both really showed c... See more
Location
Switch locationNorth Circular Road, NW10 7QS London, GB
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Fantastic service from Kev. Was shown around the place - extremely clean, tidy and safe. All options were clearly explained and made process easy. Great pricing and location. Speak to Kev if you need... See more
Incredible customer service and incredibly helpful staff in showing us the process from start to finish. All vey clear in how everything worked. Would recommend massively, especially those who deal wi... See more
Rivaldo from Alperton Self- Storage was super professional. All admin sorted during my first visit, unit was clean.... Rivaldo was helpful and available throughout the entire moving process. Very p... See more
Company details
About Shurgard Self Storage - Alperton Park Royal
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
North Circular Road, NW10 7QS, London, United Kingdom
4.6
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice storage, good team
Very helpful team, nice storage units, very well kept
October 30, 2023
Unprompted review
Naven was great
Naven was incredibly helpful and very professional.
Answered all questions and explained everything clearly and thoroughly.
October 28, 2023
Unprompted review
Very smooth transition
Very smooth transition, while doing all the job by Micheal
October 27, 2023
Unprompted review
Very helpful and patient Yusuf and…
Very helpful and patient Yusuf and Micheal
October 26, 2023
Unprompted review
Very good service by yusuf
October 26, 2023
Unprompted review
Yusuf was brilliant
Yusuf was brilliant! He was quick , efficient and friendly. Best customer service I’ve received. Thank you to restoring our faith again in Shurgard. This was the Alperton store
October 25, 2023
Unprompted review
Yusuf was incredibly helpful
Yusuf was incredibly helpful. Very efficient and knowledgable. Would highly recommend
October 25, 2023
Unprompted review
Michael is great
October 23, 2023
Unprompted review
Michael was very professional and…
Michael was very professional and knowledgeable, and couldn’t have been more helpful. Thank you.
October 20, 2023
Unprompted review
Best best service by yousuf very helpful
October 19, 2023
Unprompted review
Great induction with Michael
As returner customer, service is great.
October 19, 2023
Unprompted review
Yusuf and Mandy were helpful
October 18, 2023
Unprompted review
Shurgard removed light
Shurgard removed light - cannot see inside unit
To all existing Alperton Park Royal renters please check your units for light as they have removed a light outside my unit (which is at the end of a dead end) and as a consequence I now cannot see anything inside my unit. I have been a loyal customer of this branch for many years. Always paid via direct debit and now this has happened. Main customer service line very unhelpful and the branch is not open on Sundays.
Why did they remove the light and are still charging me full rent?
October 15, 2023
Unprompted review
Reply from Shurgard Self Storage - Alperton Park Royal
We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
The experience was very smooth
The experience was very smooth - we had some issues with the app but Michael was incredibly helpful and sorted everything out. Thanks!
October 14, 2023
Unprompted review
Michael was fantastic
Michael was fantastic! He explained everything clearly and gave me a tour of the storage space. He was very polite and showed me how to use the app etc.
October 11, 2023
Unprompted review
Michael
Michael, great service and guidance for my friends u it requirements :)
October 10, 2023
Unprompted review
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