I just wanted to say a big thank you to Shan (the Store Manager) and Keval who advised and helped me to move to a smaller unit in order to stay with them and saving me money. They both really showed c... See more
Location
Switch locationNorth Circular Road, NW10 7QS London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service from Kev. Was shown around the place - extremely clean, tidy and safe. All options were clearly explained and made process easy. Great pricing and location. Speak to Kev if you need... See more
Incredible customer service and incredibly helpful staff in showing us the process from start to finish. All vey clear in how everything worked. Would recommend massively, especially those who deal wi... See more
Rivaldo from Alperton Self- Storage was super professional. All admin sorted during my first visit, unit was clean.... Rivaldo was helpful and available throughout the entire moving process. Very p... See more
Company details
About Shurgard Self Storage - Alperton Park Royal
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
North Circular Road, NW10 7QS, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very happy with the Review customer…
I’m very happy with the customer service from Michael today.
Michael was very efficient and…
Michael was very efficient and effective from the time I made an enquiry about the storage unit. He explained the process very well and he is very professional.
Very happy with service of micheal and…
Very happy with service of micheal and Yusuf, I transferred from
Neasden to Alperton
Absolutely stellar experience at…
Absolutely stellar experience at Shurgard Self Storage in Alperton Park Royal. Every aspect of their service was impeccable. A special shoutout to Michael, who displayed unparalleled professionalism and made the entire process seamless. It's refreshing to encounter such dedication. Keep up the great work, Michael!
Great customer service officer here
Great customer service officer here, Michael. He is very help and professional. Thumb up.
Michael was superb.
Al good except excessive phone calls…
Al good except excessive phone calls about ID. After providing it
I booked a storage at shurgard Michael…
I booked a storage at shurgard Michael was the one who helped me. he was very polite and friendly, he helped me with all the doubts I had in the store.
Very smooth process
Very smooth process, informative and helpful. Pheonix was great and helped me out to get signed up and ready to use the storage facilities!
Very responsible and neat service
Very responsible and neat service, would recommend
Thanks Phoenix at Alperton branch!
Phoenix helped me and my partner secure a storage container and was incredibly clear and very helpful. We appreciate the fact that this can be confusing and stressful process, however I didn’t feel confused and feel very much assured on our decision to go ahead and book through the Alperton branch. We are happy customers!
The experience was great phoenix's was…
The experience was great phoenix's was helpful and good manner 5 star experience for sure
Nice greeting
Nice greeting, good communication and quick service! Micheal was handling my sale!
misleading advertising
Well the price I ok, but when they said is £1 the first month is very far from the true. They charge you for a very weird Padlock, insurances etc. So get ready to pay those additional cost.

Reply from Shurgard Self Storage - Alperton Park Royal
Phoenix was brilliant
Phoenix was brilliant. Very helpful, thoughtful and kind. I will extend our business here because he is here.
Great customer service
Great customer service. Phoenix helped me and made the process very simple and quick.
Had a very good experience with setting…
Had a very good experience with setting up storage with Michael.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







