I just wanted to say a big thank you to Shan (the Store Manager) and Keval who advised and helped me to move to a smaller unit in order to stay with them and saving me money. They both really showed c... See more
Location
Switch locationNorth Circular Road, NW10 7QS London, GB
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Fantastic service from Kev. Was shown around the place - extremely clean, tidy and safe. All options were clearly explained and made process easy. Great pricing and location. Speak to Kev if you need... See more
Incredible customer service and incredibly helpful staff in showing us the process from start to finish. All vey clear in how everything worked. Would recommend massively, especially those who deal wi... See more
Rivaldo from Alperton Self- Storage was super professional. All admin sorted during my first visit, unit was clean.... Rivaldo was helpful and available throughout the entire moving process. Very p... See more
Company details
About Shurgard Self Storage - Alperton Park Royal
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
North Circular Road, NW10 7QS, London, United Kingdom
4.6
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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AVOID THEM PLEASE …
Well appart from the safety issue the lady in reception is so rude and clueless.
Did you spot something ?
All the customers that have customers service issues specifically with that lady names sound like mine!!!
She actually called the police on me in front my 14 years old boy , that was last Thursday, she said I am trespassing (lol) .
I wish she was a bit educated to know the definition of trespassing.
AVOID THEM PLEASE !!!
June 29, 2023
Unprompted review
Reply from Shurgard Self Storage - Alperton Park Royal
Hello, We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Ruth was amazing
Ruth was amazing, explaining everything in detail and made the check-in simple and easy. Excellent customer service!
June 30, 2023
Unprompted review
Rute was amazing and helped me with…
Rute was amazing and helped me with everything!
June 19, 2023
Unprompted review
Rute was very helpful and good prices
June 6, 2023
Unprompted review
Great service from Rute
Great service from Rute. Will continue to store with them.
June 6, 2023
Unprompted review
Staff are very polite and friendly
Staff are very polite and friendly . And always happy to help .
June 2, 2023
Had a great experience with Rute in…
Had a great experience with Rute in store. I would definitely recommend. 5 stars.
May 15, 2023
Unprompted review
Great customer service from Rute.
May 2, 2023
Unprompted review
El thon was a very good customer…
El thon was a very good customer service 👏 he was really nice to us.
April 28, 2023
Unprompted review
Great service from Rute.
April 27, 2023
Unprompted review
Great customer services
Great customer services. Staff in reception were super helpful.
April 21, 2023
Unprompted review
Fantastic customer support
Thanks so much to Reon for being patient while I figured out what my storage needs where. He was super helpful and addressed all my concerns!
Lola
April 18, 2023
Unprompted review
Incredible customer service!
Incredible customer service and incredibly helpful staff in showing us the process from start to finish. All vey clear in how everything worked. Would recommend massively, especially those who deal with Rute or Phoenix. Both lovely people!
January 9, 2023
Unprompted review
Amazing service
Amazing service! Rute made me feel right at home. She deserves a promotion!
April 5, 2023
Unprompted review
Great experience
April 5, 2023
Unprompted review
I like everything
March 18, 2023
The colleague working was very helpful…
The colleague working was very helpful and polite they explained the whole process of moving stuff in very clearly and was very welcoming too.
January 13, 2023
All round good storage facility
Parking space is limited but was almost empty all the time I was there over two days, I had no problem bringing a large van in. Vehicle flow is one-way and entrance/exit aren't very clearly marked - entrance is on the left side of the building. The road adjacent is pretty quiet though and I had space to manoeuvre back out when I got it wrong the first time.
Check-in was pretty straightforward although there was some confusion around whether I needed to download the app (my phone wouldn't do it through my metered data, but turns out the app is optional).
Unit in good condition, accessible via two spacious lifts both in good working order. Building was very cold due to the weather but I didn't notice any damp/condensation.
Trolleys are provided which were fine for boxes and small-to-medium items of furniture, not so much for larger items (mattress, sofa).
December 17, 2022
DO NOT USE
DO NOT USE. MY UNIT WAS RAIDED AND CLEARED BY INTRUDERS. HEADQUARTERS STILL HAVENT CONTACTED ME AFTER TWO FLOORS HAD BEEN BURGLED. NO SECURITY OR CCTV. VERY UNSAFE!!!! AVOID AT ALL COSTS
November 18, 2022
Unprompted review
Reply from Shurgard Self Storage - Alperton Park Royal
At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
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