Easy to book & when I arrived staff were polite & helpful. Checked my booking, showed me to my unit & explained access / use of the unit.
Location
Switch locationWotton Road, TN23 6LL Ashford, GB
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See what reviewers are saying
Shurgard took over LocknStore, so this branch may temporarily be a bit scruffy. That doesn't matter as the staff, in particular Sarah, were friendly, helpful and efficient. There are several... See more
Best idea we’ve ever had to use storage space whilst inside renovations take place. Shurgard was so easy to book on line although their measurements weren’t correct. As soon as I booked I was contacte... See more
Was looking for an intermediate storage option while waiting on a house move - Shurgard in Ashford. Easy to set up - i choose the ‘in person’ option at the store to make sure i had the right s... See more
Company details
About Shurgard Self Storage - Ashford
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
Wotton Road, TN23 6LL, Ashford, United Kingdom
4.7
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Great customer service
The staff here are great. If you have any questions or queries they are always more than happy to help.
August 2, 2026
Unprompted review
Easy to book & when I arrived staff…
Easy to book & when I arrived staff were polite & helpful. Checked my booking, showed me to my unit & explained access / use of the unit.
August 1, 2026
Unprompted review
Easy to book.
Easy to book.
Staff at the Ashford site very pleasant and helpful.
Easy straightforward access.
Would definitely use again
March 2, 2026
Unprompted review
They were very helpful and informative…
They were very helpful and informative about the rental and everything that in tail's.
No problems at all.
July 27, 2026
Unprompted review
Dan was attentive and helpful
Dan was attentive and helpful. Made the whole process very easy. Would highly recommend!
July 5, 2026
Unprompted review
Good staff especially Dan
Good staff especially Dan, very helpful would definitely recommend
June 23, 2026
Unprompted review
Had an excellent experience with sarah
Had an excellent experience with Shurgard Storage. The sign-up process was incredibly easy and straightforward. The facilities are spotlessly clean and very well-kept. A huge shoutout to the Sarah, who gave an amazing tour and showed fantastic knowledge, answering all my questions effortlessly. Exceptional customer service—highly recommend!
June 21, 2026
Unprompted review
Very helpful staff
Clean, bright, well run storage unit. Very helpful staff. Easy access. Plenty of differing sized trolleys to move items around the site.
May 25, 2026
Unprompted review
Excellent service
Excellent service, would definitely recommend. Stored a few times excellent every time.
April 26, 2026
Unprompted review
Excellent Storage
I have stored with Shurgard before when it was Loknstore, the transition was smooth and Shurgard have been a great storage company. I have had my unit for 8+ years it has ideal opening times and the staff are lovely especially Sarah and Dan the manager both professional and always on hand to help.
April 13, 2026
Unprompted review
Very helpful
I signed up for a years storage. Everything was covered in detail and perfectly by Alex, very personable and helpful. Many thanks
April 13, 2026
Unprompted review
Boxes
I went in today to buy boxes and was helped by a lovely lady, believe her name was Sarah. Excellent service and even helped me build one of the tricky medium boxes which seemed to need an instruction manual to build. Will definitely be back to buy more.
April 7, 2026
Unprompted review
Thank you Sarah
Sarah was the most accommadating, really happy with her service. Thank you!
April 7, 2026
Unprompted review
Great facility
Great facility. Alex was so helpful and went out of his way to make things as smooth as possible. Would highly recommend
March 26, 2026
Unprompted review
Perfect for packing boxes …
Came in to buy boxes for my house move and sarah was very helpful.
March 19, 2026
Unprompted review
Excellent service
Excellent service, stored here for eight years and never had a problem. Staff are all lovely and easy access and clean storage.
March 19, 2026
Unprompted review
Really pleased with the service
Really pleased with the service from Dan in Ashford.
Dan was really helpful and supportive.
Highly recommended
February 20, 2026
Unprompted review
Very professional and efficient
Very professional and efficient, made the whole process very simple.
November 16, 2025
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