Shurgard Self Storage - Camden Reviews 

113
TrustScore 4.5 out of 5

4.3

145-147 York Way, N7 9LG London, GB


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Rated 5 out of 5 stars

Boris at Camden Shurgard made the whole process of obtaining a storage unit incredibly easy and most importantly at a great rate - not only shared his mobile number resulting in being able to contact... See more

Rated 5 out of 5 stars

I came in branch and received the best help and advice, I could ask for. The gentleman who I believe was named Boris gave exceptional care and attention. Understood what I needed and a unit was purc... See more

Rated 5 out of 5 stars

Vincent at Shurgard Putney went over and above today when assisting with our lockers at a different location altogether! He was thorough, patient and went through everything in detail whilst answering... See more

Rated 5 out of 5 stars

This is my second time using this storage. Great customer service and incredibly organised and efficiently. Very friendly staff (especially Rohan, Jamal and Tony). It is a clean establishment with ver... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Camden

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 145-147 York Way, N7 9LG, London, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

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Replied to 93% of negative reviews

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4.3

All reviews

(113)

7,521 reviews in the last 12 months

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Rated 1 out of 5 stars

PICK ANY OTHER STORAGE BUT NOT THIS…

PICK ANY OTHER STORAGE BUT NOT THIS COLD HEARTED BUSINESS. The hardest part of my life I chosen to go with this storage as I had to move from my family flat after an 8 year relationship break up and personal business sold after post coronavirus as not survived. Trusting this company and moving all my valuables to their storage. Then I got stuck in the lift in the evening, leaving me, a female, in a lift for so many hours alone and no numbers inside the lift worked which I rang up, cold lift and no one to ask for help from and they not offered anything out of curiosity just shows the way company doesn’t care about their customers. I tell you more no one even contacted me to ask if I was okay the next day after fire brigade got me out.

NEVER RECOMMEND
Moved all my items to Yellow Storage and never had any more problems, lovely and always recommend.

Kind regards,
Anastasija

July 7, 2022
Unprompted review
Shurgard Self Storage - Camden logo

Reply from Shurgard Self Storage - Camden

Hello Anastasija and thank you for sharing your feedback. At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. We remain at your disposal. Your Shurgard team.

Rated 1 out of 5 stars

1/3 of my storage unit stolen

1/3 of my storage unit stolen, no way to get insurance paid as no proof of contents possible. a thief can easily climb over the top of dividing walls from inside one of the 4 adjoining units and into mine ! No chicken wire on top of my unit nor most others
No camera on individual units so impossible to monitor. Why don’t the unit dividers go floor to ceiling?! G Also for fire safety). Staff nice yes. Price doubled in 3 years.

September 16, 2022
Unprompted review
Shurgard Self Storage - Camden logo

Reply from Shurgard Self Storage - Camden

At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to so we can get in touch and help you.

Rated 5 out of 5 stars

Massive space with affordable price

I got there just before it closed and the stuff were very helpful and explained all to me, showed around and made my experience very positive.

April 19, 2022
Shurgard Self Storage - Camden logo

Reply from Shurgard Self Storage - Camden

Hi Natalia Polari, Thank you so much for your positive feedback! Our team will be delighted to read it. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, to get a unit takes few minutes. Very professional, pro-client oriented. A special thanks to Annette for her patience and care going over her duties.
Tom

March 27, 2022
Shurgard Self Storage - Camden logo

Reply from Shurgard Self Storage - Camden

Dear Tomas Vild, Thank you so much for your positive feedback! Our team will be delighted to read it. We remain at your disposal. Your Shurgard team

Rated 5 out of 5 stars

Excellent Storage

Excellent Storage, and helpful staff, I have been using the Camden Branch since it opened, thanks especially to Annette and Josh, both have been very helpful

March 1, 2022
Unprompted review
Rated 4 out of 5 stars

Andrew was great, issue later took the shine off

Andrew made check in easy peasy and was very helpful.

It would have been 5 stars but a friend dropped some items off for me just before 11pm, came down a few mins past to realise they couldn’t drive out and had to call security which meant a £100 fine. I realise it closes at 11pm, but £100 for a few mins seems excessive given their lifts etc are slow, surely most companies in this position would have a small margin of a few mins.

February 5, 2022
Rated 5 out of 5 stars

Excellent customer service

I have used two units whilst I had my home renovated at the York Way, Camden branch. The service from the people who work at this site has been amazing, helpful and professional, in particular Josh.
If you are looking for Central London storage facilities, I would highly recommend thiw Shurgard.

December 30, 2021
Unprompted review
Shurgard Self Storage - Camden logo

Reply from Shurgard Self Storage - Camden

Hello Natalie Richmond. Thanks for the positive feedback and 5 star review for Camden, it is much appreciated. We remain at your disposal. Your Shurgard team

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