Boris at Camden Shurgard made the whole process of obtaining a storage unit incredibly easy and most importantly at a great rate - not only shared his mobile number resulting in being able to contact... See more
Location
Switch location145-147 York Way, N7 9LG London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came in branch and received the best help and advice, I could ask for. The gentleman who I believe was named Boris gave exceptional care and attention. Understood what I needed and a unit was purc... See more
Vincent at Shurgard Putney went over and above today when assisting with our lockers at a different location altogether! He was thorough, patient and went through everything in detail whilst answering... See more
This is my second time using this storage. Great customer service and incredibly organised and efficiently. Very friendly staff (especially Rohan, Jamal and Tony). It is a clean establishment with ver... See more
Company details
About Shurgard Self Storage - Camden
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
145-147 York Way, N7 9LG, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely storage facilities. Straightforward booking process.
Lovely storage facilities. Fantastic service with very professional, helpful & friendly staff Kapil and Tony. Straightforward booking process. Would certainly recommend using this storage facility.
PICK ANY OTHER STORAGE BUT NOT THIS…
PICK ANY OTHER STORAGE BUT NOT THIS COLD HEARTED BUSINESS. The hardest part of my life I chosen to go with this storage as I had to move from my family flat after an 8 year relationship break up and personal business sold after post coronavirus as not survived. Trusting this company and moving all my valuables to their storage. Then I got stuck in the lift in the evening, leaving me, a female, in a lift for so many hours alone and no numbers inside the lift worked which I rang up, cold lift and no one to ask for help from and they not offered anything out of curiosity just shows the way company doesn’t care about their customers. I tell you more no one even contacted me to ask if I was okay the next day after fire brigade got me out.
NEVER RECOMMEND
Moved all my items to Yellow Storage and never had any more problems, lovely and always recommend.
Kind regards,
Anastasija

Reply from Shurgard Self Storage - Camden
Super useful and comfortable!
Super useful and comfortable. Easy to access by car and foot.
1/3 of my storage unit stolen
1/3 of my storage unit stolen, no way to get insurance paid as no proof of contents possible. a thief can easily climb over the top of dividing walls from inside one of the 4 adjoining units and into mine ! No chicken wire on top of my unit nor most others
No camera on individual units so impossible to monitor. Why don’t the unit dividers go floor to ceiling?! G Also for fire safety). Staff nice yes. Price doubled in 3 years.

Reply from Shurgard Self Storage - Camden
Super helpful office team last Sunday
Super helpful office team last Sunday. There was an issue with code access and they went above and beyond to help. Kind and considerate during what was no doubt a stressful time.
Massive space with affordable price
I got there just before it closed and the stuff were very helpful and explained all to me, showed around and made my experience very positive.

Reply from Shurgard Self Storage - Camden
Very helpful staff
Very helpful staff, to get a unit takes few minutes. Very professional, pro-client oriented. A special thanks to Annette for her patience and care going over her duties.
Tom

Reply from Shurgard Self Storage - Camden
Excellent Storage
Excellent Storage, and helpful staff, I have been using the Camden Branch since it opened, thanks especially to Annette and Josh, both have been very helpful
Andrew was great, issue later took the shine off
Andrew made check in easy peasy and was very helpful.
It would have been 5 stars but a friend dropped some items off for me just before 11pm, came down a few mins past to realise they couldn’t drive out and had to call security which meant a £100 fine. I realise it closes at 11pm, but £100 for a few mins seems excessive given their lifts etc are slow, surely most companies in this position would have a small margin of a few mins.
Excellent customer service
I have used two units whilst I had my home renovated at the York Way, Camden branch. The service from the people who work at this site has been amazing, helpful and professional, in particular Josh.
If you are looking for Central London storage facilities, I would highly recommend thiw Shurgard.

Reply from Shurgard Self Storage - Camden
So easy to book and great value
So easy to book and great value. We turned up and dropped out things off and were in and out in 30 mins
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







