We wanted to come back to Shurgard as we’ve been with them a good few times, everything is always professional, clean, easy to get to with the lift and access is very safe and secure. We got a larger... See more
Location
Switch location13 Hickman Avenue, E4 9JG London, GB
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See what reviewers are saying
We are shortly moving and needed some temporary storage for several months. We were very impressed with the clean, secure, facilities, including ease of parking at Highams Park. Cin was on reception.... See more
I need storage for my ever growing record collection. My incredibly patient partner dropped some not so subtle hints so I visited the Highams Park facility earlier today. I had many questions and Luk... See more
A good experience, though some things I prefer at rivals (e.g. Big Yellow). PROS * Great £1 First Month Intro offer. * App Access makes it simple * Good locations CONS * The facilitie... See more
Company details
About Shurgard Self Storage - Chingford Highams Park
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
13 Hickman Avenue, E4 9JG, London, United Kingdom
4.3
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Amazing customer service😊🙏
Amazing customer service😊🙏
Lukasz was very helpful and friendly!
October 3, 2023
Unprompted review
Excellent Customer Service
Excellent Customer Service
Lukasz and Siobhan provided excellent customer service when I visited the storage unit last week. Without their help, the whole day was going to get ruined and loads of people were going to be left disappointed.
Thank you to both of them.
The customer service they provide should be standard, unfortunately, however, nowadays it seems to be the exception.
September 29, 2023
Unprompted review
10/10 Customer service
September 30, 2023
Unprompted review
2nd to none customer services
Sharon at reception Chingford was excellent. She explained all the procedures politely and professionally.
I will recommended her to anyone using Shurgard services.
KD
September 27, 2023
Unprompted review
Great customer service
Customer service at Shurgard Chingford has been exceptional from the moment of first walking through the door to purchase our storage to the closure of our account.
September 15, 2023
Unprompted review
Stuff was very helpful
September 18, 2023
Unprompted review
The knowledge and service 2as…
The knowledge and service 2as exceptional. I am very pleased with the help from lukas.
September 15, 2023
Unprompted review
Usman was friendly and informative gave…
Usman was friendly and informative gave me all the information quick proffessional service would defo recommend
September 9, 2023
Unprompted review
The staff at the Chingford branch were…
The staff at the Chingford branch were so helpful and informative it made the whole process very simple to use and understand
September 6, 2023
Very useful storage solution
A bit confusing for the first time user, but finally worked it out. Also need a few more trolleys. But apart from that it is very very good.
September 7, 2023
Our unit was broken into
Our unit was broken into - items stolen! Very suspicious circumstances though not relevant to staff more like security, or lack of!!! Shureguard had CCTV, reported to Police - but Police not interested! Shureguard take NO responsibility whatsoever!
August 8, 2023
Unprompted review
Reply from Shurgard Self Storage - Chingford Highams Park
Dear customer. We regret you have be impacted by this incident despite our security measures. Our store team remains at your disposal for any additional questions regarding your insurance coverage. Please send your customer ID and phone number to so we can get in touch and help you.
Siobhan was excellent
Siohban was excellent and helped me within 15 minutes. Amazing service and she was absolutely lovely
August 25, 2023
Unprompted review
Customer service even better than the £1 for the 1st month deal!
I chose Shurgard because of the great locations and also the famous first month for £1 deal. However having just rented the unit with zero fuss, zero aggravation and a extremely professional, friendly, helpful and generally fantastic sales executive (Siobhan in Chingford is a true diamond!) it has to be the customer service that I’m most impressed by. It’s almost 50% of the Big Yellow competitor, and having had a terrible experience because of poor staff communication previously I was amazed at how smooth the process was at Shurgard Chingford.
100% recommend.
August 25, 2023
Unprompted review
Very good customer service
August 24, 2023
Unprompted review
Gem was a great help
August 19, 2023
Unprompted review
Lukasz was very helpful and made…
Lukasz was very helpful and made everything easy and simple.
August 15, 2023
Unprompted review
Siobhan was really helpful and…
Siobhan was really helpful and explained the contract and insurance clearly. We had a very good customer experience.
August 10, 2023
Unprompted review
We had a great experience today with…
We had a great experience today with Siobhan! Very helpful and friendly and made our experience stress free and easy would definitely recommend
August 10, 2023
Unprompted review
Shurgard Chingford 5*
Wanted to add a 5* review for Shurgard and Siobhan at Chingford branch. Fast, smooth and efficient service from Siobhan. Facilities clean, modern and secure.
August 5, 2023
Unprompted review
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