We wanted to come back to Shurgard as we’ve been with them a good few times, everything is always professional, clean, easy to get to with the lift and access is very safe and secure. We got a larger... See more
Location
Switch location13 Hickman Avenue, E4 9JG London, GB
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See what reviewers are saying
We are shortly moving and needed some temporary storage for several months. We were very impressed with the clean, secure, facilities, including ease of parking at Highams Park. Cin was on reception.... See more
I need storage for my ever growing record collection. My incredibly patient partner dropped some not so subtle hints so I visited the Highams Park facility earlier today. I had many questions and Luk... See more
A good experience, though some things I prefer at rivals (e.g. Big Yellow). PROS * Great £1 First Month Intro offer. * App Access makes it simple * Good locations CONS * The facilitie... See more
Company details
About Shurgard Self Storage - Chingford Highams Park
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
13 Hickman Avenue, E4 9JG, London, United Kingdom
4.3
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was served by Cem
I was served by Cem
Overall rating
Customer service 5*
Tour 5*
Great friendly staff
August 3, 2023
Unprompted review
Everything was easy!
Straightforward setup. Friendly but always professional and efficient service.
July 26, 2023
Shurgard Self-storage, Chingford
I had the best experience ever at my local Shurgard, self storage unit. I went there to ascertain different sized units with prices. The assistant, Cem was so helpful explaining the current promotions & the different sizes I would need to store my book & recommendations for the best boxes for the weights of the books. At no time was I rushed Cem took genuine interest in my concerns. Cem is a credit to the company, well done!
July 28, 2023
Unprompted review
Siobhan was really friendly and…
Siobhan was really friendly and helpful. Prompt and professional service.
July 19, 2023
Unprompted review
Great service
The colleague-Siobhan who attended to us was very professional, friendly and was knowledgeable in her job. She advised us well on the right size of space to choose.
Great customer service.
July 15, 2023
Unprompted review
Thanks for great customer service to…
Thanks for great customer service to Lukasz. Secure and clean space, recommended.
July 14, 2023
Unprompted review
Straightforward and pleasant check in…
Straightforward and pleasant check in experience
July 13, 2023
Unprompted review
Great start
Siobhan at Cingford Shurgard is most helpful, friendly and knowledgeable. I have been offered a competitive rate for a storage unit. Very happy with the service so far.
July 12, 2023
Unprompted review
Very helpful and friendly
Very helpful and friendly . Siobhan did a great job
July 5, 2023
Unprompted review
Huge thanks to Cem
Huge thanks to Cem, extremely professional and great help!
July 4, 2023
Unprompted review
Amazing staff and service.
July 3, 2023
Unprompted review
Poor Customer Service and Lighting
Shurgard inside lights don't work properly because the sensors for the lights are poor. The lights go out and the place goes really dark, almost pitch dark.
Its really scary when you see other another person walking around in the distance but you cant see them properly because its too dark when the lights go out. It does this after 15-20min even though you are still moving around outside your lockup. Even scarier when you are inside your lockup!
You have to walk up and down to the front of the building in the darkness until the light sensors kick back in. I complained to the staff about it and they ignored my concern about the lack of safeness I feel being there because of this problem. But they were rude by saying to me, don't be lazy and walk to turn the lights back on again. And then they have the cheek to increase the prices all the time!
Update: October 2025
Shurgard has treated me worse than this and I left the reviews telling of my experience in accordance with trustpilot rules. Yet my latest reviews that trustpilot approved, seems to be removed. Don't believe all these positive reviews because I wonder how many other people's negative reviews have been removed. Car
August 1, 2022
Unprompted review
Reply from Shurgard Self Storage - Chingford Highams Park
At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Great service at Chingford location
Siobhan was very helpful. Talked through all the contract and insurance docs and made sure I knew everything I needed to about my unit prior to use.
June 30, 2023
Unprompted review
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