Shurgard Self Storage - Chingford Highams Park Reviews 

154
TrustScore 4.5 out of 5

4.3

13 Hickman Avenue, E4 9JG London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We wanted to come back to Shurgard as we’ve been with them a good few times, everything is always professional, clean, easy to get to with the lift and access is very safe and secure. We got a larger... See more

Rated 5 out of 5 stars

We are shortly moving and needed some temporary storage for several months. We were very impressed with the clean, secure, facilities, including ease of parking at Highams Park. Cin was on reception.... See more

Rated 5 out of 5 stars

I need storage for my ever growing record collection. My incredibly patient partner dropped some not so subtle hints so I visited the Highams Park facility earlier today. I had many questions and Luk... See more

Rated 4 out of 5 stars

A good experience, though some things I prefer at rivals (e.g. Big Yellow). PROS * Great £1 First Month Intro offer. * App Access makes it simple * Good locations CONS * The facilitie... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Chingford Highams Park

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 13 Hickman Avenue, E4 9JG, London, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(154)

7,533 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I reserved the space online on Friday…

I reserved the space online on Friday evening and it was all set up and ready to go on Saturday morning. Super onboarding from Siobhan, quick and clear and she explained everything I needed to know. I have used other well known storage providers previously, this one wins on price and customer service.

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

Siobhan so friendly

Siobhan so friendly, helpful, efficient, knowledge; Great first experience at storage. Clean tidy, amazing tech, secure, safe.love it!

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

fantastic store

Siobhan was fantastic, very thorough and super helpful... the whole process was a breeze!!!

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

Siobhan was amazing

Siobhan was amazing, her customer service was great and she was very helpful. Signing up was very quick and easy. We were given all the information needed. Thank you!

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great Staff

Great staff greeted me nicely and politely.
Showed us around to see sizes etc of the storage units and answered all the questions we had great experience with the staff and the facility is cool and clean.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, nice and clear instructions, friendly helpful staff. Great customer experience, much appreciated.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

My first visit to shurgard today

My first visit to shurgard today. It was a very good experience. All the office staff were friendly and helpful. The young lady who was dealing with me was exceptional. She was so helpful and explained the procedure to rent my unit and set up the app very clearly and knowledgeably from start to finish. Very impressive 👏.

May 30, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look